Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,167 Reviews)
Open Ratings Snapshot
Rating breakdown 2,167 reviews
5 Stars
1,112
4 Stars
348
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
New buds
on May 25, 2025
Posted by: Anthony
from RI
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and function, big improvement over the Buds2. They fit snugly, even with the lack of rubber bud ends.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you for your review of the Galaxy Buds3, Anthony. It is great to know that you are enjoying the sound quality and functionality. A lot of effort has gone into enhancing these features. You mentioned the snug fit, and we are pleased to see that our new design focuses on comfort. The Buds3 are made to stay secure in your ears no matter what your day brings. We understand how important a comfortable fit is, especially for prolonged use. It's wonderful that you have noticed the improvements from the Buds2. Each detail is crafted to provide a superior listening experience, and your feedback helps us continue to enhance our products. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor battery life 😢
on May 30, 2025
Posted by: Aman
from Washington Dc
Expertise:Intermediate
Poor battery life , it's very disappointing it doesn't last longer
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for sharing your experience with the Galaxy Buds3, Aman. We understand how disappointing it can be when battery life doesn't meet your expectations. The Galaxy Buds3 actually provides up to 24 hours of playtime on a single charge, and if you include the fully charged case, you can enjoy up to 30 hours of playback! To maximize the battery life of your earbuds, we recommend a few helpful steps. When you’re not using them, be sure to store the earbuds in their charging case with the cover closed. This keeps them charged and ready for your next listening session. Additionally, adjusting your notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you're using iOS, can help conserve battery power. These small adjustments can ensure your Galaxy Buds3 are always ready when you need them. We’re here to help ensure you get the best experience possible with your Galaxy Buds3! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Just slides out
on May 31, 2025
Posted by: RTP 25
from United States
Expertise:Intermediate
They okay if your not moving around!. They fall out your ear to easy. The sound is good and clear but they won't stay put!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 2, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3. We're elated to see that you are impressed with the sound quality, but we want you to enjoy every aspect of your buds. The Galaxy Buds3 are designed as open-type buds rather than canal-type ones, which means they don’t have ear tips. To ensure the best fit, we recommend paying attention to the directional marks on the bottom of the earbuds. You'll find an "R" for the right bud and an "L" for the left. When you insert them, make sure to place the "R" bud in your right ear with the "R" facing you, and do the same for the "L" bud in your left ear. For a comfortable fit, try angling the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can also adjust the buds by rotating them forwards and backwards until they feel just right. We hope these tips help you get a better fit with your buds! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not very good
on June 2, 2025
Posted by: Chris910
[This review was collected as part of a promotion.] These galaxy buds3 are not to comfortable, they keep sliding out of my ears. After about 4 months one ears volume became very low, so that leaves only one ear working correct. I think the design of these which are like air pods are not to great maybe I should have went with the buds3 pro.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Chris! Thank you for sharing your experience with the Galaxy Buds3. It sounds like you’ve had some challenges with fit and sound volume, and we're here to help. Finding the right fit can really enhance your experience, so trying a different way of wearing the earbuds might help. For the low volume in one ear, there are a few things that could be at play. Checking for any dust or debris is a great first step, and keeping your software updated can also make a difference. Sometimes, low battery levels can affect sound quality too. We’ll include some links to help you find a better fit and address the audio balance. We want you to enjoy your Galaxy Buds3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wouldn't Recommend
on June 5, 2025
Posted by: Screeching Loud
from Fort Worth Tx
Expertise:Intermediate
Everything was going good until I started working with a drill.. Anything pertaining to a drill bit being used and screaming will sound 10x's worse on these earbuds.. I literally had to snatch them out of my ear because of the loud feedback from the drill it that I was getting. It has cause my ear to hurt on a weekly basis.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 5, 2025
Thank you for sharing your experience with the Galaxy Buds3. We hate to hear that you had such a frustrating time while using them with the drill. It may be happening because when the Active Noise Canceling or Ambient Sound features are enabled, the sub-microphone picks up the noise from the drill, which causes the loud feedback you described. This can definitely be overwhelming, especially in a noisy environment. Try disabling these features the next time you use the drill. When putting the earbuds on, if you happen to touch or cover the area around the sub-microphone, it can sometimes lead to unexpected noises like beeping or howling. We recommend adjusting them to ensure they’re snug but not pressing against the microphone area. We genuinely hope this helps you enjoy the benefits of the Galaxy Buds3 without discomfort. Your feedback is invaluable, and we’re always looking to improve the experience for our users. For any further questions or concerns about this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These does not hurt your ears.
on June 7, 2025
Posted by: Autumn
[This review was collected as part of a promotion.] Galaxy AI gets my vote on the best ear buds. I can listen to them without hurting my ear holes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noise canceling feature is good.
on June 10, 2025
Posted by: SamZoom
[This review was collected as part of a promotion.] Good sound - Noise canceling feature is good.
Comfort: Many users find the Buds3 comfortable to wear, even for extended periods.
Sound Quality: The sound quality is generally considered good, with solid bass and good separation of instruments.
AI Features: The Buds3 offer AI-powered features like voice controls, real-time translation, and notifications, which some users appreciate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exponential upgrade from airbuds
on June 12, 2025
Posted by: Kingkoopa
[This review was collected as part of a promotion.] GalaxyPro Buds 3: Fantastic sound, comfy fit! ANC is impressive, calls are clear, and the new design feels great.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 13, 2025
Hi Kingkoopa! We love to see that you're enjoying the Galaxy Buds3! It’s fantastic to know that the sound quality, comfortable fit, and impressive Active Noise Cancelling are enhancing your listening experience. We designed these features with our customers in mind, and it’s exactly the kind of experience we strive to deliver. If you have any questions or need assistance, please don’t hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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