Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Excellent
on September 1, 2024
Posted by: Ambiorix
Expertise:Intermediate
Beatifull, excellent good audio, the samsung the best.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't waste your money wait for the pros
on August 30, 2024
Posted by: Paul
from Boston massachusetts
Expertise:Expert
Bought these 2 weeks ago, upgraded from Samsung buds 2 and I am very disappointed with these. The button controls on the headphone are very difficult to operate. They constantly fall out of my ear. The audio quality is good and is the only saving grace.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 4, 2024
Hi there Paul, thank you for sharing your thoughts with us about your new Samsung Galaxy Buds3. We are happy to hear you are enjoying the enhanced audio quality on your earbuds. We have provided a link to an article to help you with the fit of your earbuds, and recommend doing a fit test with your earbuds as a follow up when connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you acheive the fit you are seeking, or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally another Samsung bud without tips!
on August 29, 2024
Posted by: Itsintheink
[This review was collected as part of a promotion.] As my title states, Samsung has finally released an earbud without the silicone tips! I have been rocking the Samsung beans for years due to their open design. And these new buds are exactly what I have been looking for all these years since the beans! And so many upgrades from my previous buds that I don't know how I lived without them. Besides the sound being at least five times better than the beans (which had very good sound to begin with). These voice commands and pinch commands are SO much better than the constant accidental pauses and changing of songs on the beans. And sliding up and down on the shafts for volume works great! Put this with the noise cancelation, even without tips, is amazing in any environment. And then use these buds 3 with all the AI features my Fold 6 has and I'll never go back to any ecosystem if Samsung keeps this up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Good sound if I'm able to get them to stay in.
on August 29, 2024
Posted by: Atlcolors
from Georgia
Expertise:Expert
I bought these in July. They don't come with ear tips, so they keep falling out of my ears. This was a waste of money because I can't use them.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 3, 2024
Hi there Atlcolors, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have your listening experience interrupted by a less than ideal fit. We have provided links to an article to help you with the ideal placement for a secure fit you are seeking, and to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. We also recommend following up with a fit test performed when connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality.
on August 28, 2024
Posted by: Lopelove213
[This review was collected as part of a promotion.] I loved the design and the speed in connection to my devices and the design of the case is the best thing I would have liked is that they came with a nual that says everything that can be done with the Galaxi Buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Buds3 Don't fit well.
on August 28, 2024
Posted by: Benjamin
from Fort wayne in
Expertise:Intermediate
Very disappointed with the fit. The OG galaxy buds fit so comfortably. But after 4 years they stopped working so I got the buds 3. Thought I was upgrading. Sound seems good though, bout the same as the old buds.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 3, 2024
Hi there Benjamin, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important a comfortable fit of your earbuds is to your prolonged usage and enjoyment. We have provided a link below to a great article to help you with the placement of your earbuds, and recommend a fit test be performed while connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products or continue to experience frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Avoid this model
on August 27, 2024
Posted by: Chris
from Scranton PA
Expertise:Expert
Worst earbuds so far... Had multiple generations of Samsung earbuds and these ones are giant step in wrong direction.. The fit does not feel secure the sound does not feel like an improvement of my 3-year-old buds.. overall very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there Chris, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important your earbuds are to you and we would love to help you have the best experience possible with them every day. For the fit of your earbuds, we have provided a link to an article to help you with the ideal placement. These are designed to be more open in the ear and not provide that plugged feeling some customers experience with the ear tips. We have also shared a link to the full device manual to assist you with the features and audio settings to give you the desired listening experience. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound Quality
on August 27, 2024
Posted by: CynosureAerial
[This review was collected as part of a promotion.] Got the new Galaxy Buds3 a week ago and after extensive use I really like the sound quality. Where they get the most use for me is during the day as I'm driving to various construction sites to map them. They allow me to take client calls and transact business while getting my daily work done. I haven't had any complaints about the call quality.
I also use them when working out to listen to my favourite music. The fact that an EQ is offered with presets and a custom setting really allows me to tailor my listening experience to whatever music I'm feeling that moment. I'm playing around with the newly added voice control features (answer and reject calls) which is something I desperately needed on my Galaxy Buds 2 Pro.
All in all they are definitely an upgrade from my Buds 2 Pros. The only issue I'm having is the fit. They keep dropping out of my ears. I really wanted the pro version but it wasn't available. I'm hoping that they become available soon because that is the only problem I'm having with the Buds 3 and it's a huge one for me right now.
Value
4
Written by a customer while visiting Samsung US