Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
1
HORRIBLE/DO NOT LIKE
on September 4, 2024
Posted by: MoEl
Expertise:Intermediate
I decided to upgrade my earbuds from the Galaxy Buds Live due to the new design. This was the worse idea ever! There is no way to securely keep them from falling out of your ear. I searched for ear tips that would allow them to stay in. I made an attempt to like them and tried to come up with a solution to keep them, but my attempts left me with a pair of earbuds I don't like nor can use. I have wasted my money. This has been a nightmare.
No, I would not recommend this to a friend.
Design
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hi there MoEl, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how vital the secure fit of your earbuds are to you for the usage and overall enjoyment. We have provided a link to an article to help you troubleshoot the fit and find the ideal placement. We recommend following up this with a fit test when connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team for additional assistance if these recommendations do not resolve this matter for you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The japanese are always better technology
on September 4, 2024
Posted by: ThreeDISCOUNTS
from Bronx,NY
Expertise:Intermediate
Oh my God, they are so not used car salesman.They stand by their product.And I never thought ear.Buds could do half the things these These earbuds are like incredible.The Japanese are always better than the u.S at technology.Yeah, well, the Nintendo family, they designed a deck of cards and then Nintendo, come on, people.You should see it on crackle, that's Sony pictures.They have a home tire biography on the nintendo family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top in it's class
on September 3, 2024
Posted by: TrumpoTripas
[This review was collected as part of a promotion.] I've used senheisers, airpods pro, and bose ear buds and I can say these budpro3s are top in its class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ear buds that I was waiting.
on September 3, 2024
Posted by: Calcrj
[This review was collected as part of a promotion.] The sound is crystal clear, super comfortable, and the noise cancellation is great. The Galaxy AI function is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds have the Perfect Fit!
on September 3, 2024
Posted by: Supersportsam
[This review was collected as part of a promotion.] I love my new Galaxy Buds Pro 3. The fit is amazing, sound quality is on point. I take them everywhere, using for gaming listening to music and even watching movies. I definitely recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing noice cancelling :)
on September 3, 2024
Posted by: Shamim
[This review was collected as part of a promotion.] This device works so well in loud places like the subway.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on September 2, 2024
Posted by: RNN2
Expertise:Intermediate
Don't stay in ears. No trade in option to upgrade to pros.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 5, 2024
Hi there RNN2, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the fit of your earbuds are to you every day, and we would be more than happy to help you get the ideal fit you are seeking with your buds. We have provided a link to an article to help you with the ideal placement of the earbuds. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great companion for my s24 ultra
on September 1, 2024
Posted by: JazzyJeff74
[This review was collected as part of a promotion.] Galaxy Ai on s24 ultra is a great addition to my Galaxy buds they provide a great overall experience overall I am very pleased and will remain a Sammy fan and looking forward to the z fold ultra.
Value
5
Written by a customer while visiting Samsung US