Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
3 out of 5
3
Don't fit, too loose.
on September 11, 2024
Posted by: JABES
from TX
Expertise:Expert
Verified Purchase:Yes
They are not a perfect fit to my ears. Wont be able to excersice with them at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Jabes, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable your earbuds are to you for a range of activities including your workouts. We have provided a link to an article to help you with the ideal placement, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly, shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Garbage
on September 10, 2024
Posted by: DarthTiddious
Expertise:Expert
Verified Purchase:Yes
Absolutely horrible. Especially for somebody who only dies earbuds with the swappable tips that sit in your ear canal. These earbuds sucked from the fitment, to the fake "noise cancelation", to the constant having to adjust them every 40 seconds, to the ridiculous lack of features compared to the Pro 3 model. Do yourself a favor and pay the extra money for Pro's, or just skip these altogether.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you every day, and we are always happy to help our customers with any frustration they are experiencing with their devices. We have a great article available, linked below, to help our customers with the ideal fit of these redesigned earbuds. We also recommend our customers perform a fit test in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss options further with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very short distance for connection
on September 10, 2024
Posted by: Gen Sierra
from Miami
Expertise:Intermediate
Very short distance for connection. I moved just a few steps away from my cellphone and it was disconnected immediately. 😕
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 11, 2024
Hi there Gen Sierra, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the connection of your earbuds are to you every day. We have provided links to a few articles to help you troubleshoot the Bluetooth connection at your convenience. We have also provided a link to the Samsung Support Team to review additional options if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on September 10, 2024
Posted by: Pbosto
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
They sound awesome! They don't fit in my ears to well. I have to see if I can find a cover for them so I get a snug fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Don't fit well.
on September 9, 2024
Posted by: Alex
Verified Purchase:Yes
Don't fit well. Fall out while running or laying down
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Alex, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have your earbuds not fit securely during your activities. We have provided a link to an article to help you with the fit of your earbuds, and recommend doing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth to money
on September 9, 2024
Posted by: Tim G
from Florida
Expertise:Expert
Verified Purchase:Yes
Very disappointed. My buds2 pros were much better. They stayed in, the sound was great. Buds3 don't have passive noise canceling, don't have an app for Galaxy watch, don't stay in, and very hard to control with the pinch feature
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Tim G, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you during usage every day. We have provided a link to an article to help you with the fit, and another to help you use the ANC setting of your earbuds. We have also shared a link to the full device manual to help you with all the different features and functionality of your earbuds. Lastly, we have shared a link to the Samsung Support if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 9, 2024
Posted by: Zane
I've had these buds 3 for a week now. I love the sound and they look great. I wish I would have bought the buds 3 pro because they have the adjustable ear piece tips. I love how I can just talk to turn up or down the volume, change song and more.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the money
on September 9, 2024
Posted by: Jules
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
They're great. Fit in my ear without feeling intrusive. ANC works better than I thought it would.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 2113-2120 of 2454 results 
<< 1 ... 263 264 265 266 267 ... 307 >>