Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3
Kept losing volume
on March 14, 2026
Posted by: Flyguy
[This review was collected as part of a promotion.] This is the second time I sent my earbuds in for the second time due to the sound so low where it is very difficult to hear anything.
Value
3
Response from Samsung USBy R&R, March 18, 2026
Greetings Flyguy,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed with an open-type structure that includes a one-way speaker and a single amplifier. Some of their notable features include sound detection, seamless connectivity with other Galaxy devices, neck stretch reminders, and a Game Mode available through experimental Labs features.
If you are experiencing low sound levels despite the volume being turned up on your connecting device, it’s good that you sent them in for examination. Additionally, we have partnered with uBreakiFix as an authorized repair center. You can visit a location near you if you ever need assistance with your Galaxy Buds3.
We hope the sound issue is resolved when they arrive. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed with an open-type structure that includes a one-way speaker and a single amplifier. Some of their notable features include sound detection, seamless connectivity with other Galaxy devices, neck stretch reminders, and a Game Mode available through experimental Labs features.
If you are experiencing low sound levels despite the volume being turned up on your connecting device, it’s good that you sent them in for examination. Additionally, we have partnered with uBreakiFix as an authorized repair center. You can visit a location near you if you ever need assistance with your Galaxy Buds3.
We hope the sound issue is resolved when they arrive. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a really good sound
on March 14, 2026
Posted by: Xblezusx
[This review was collected as part of a promotion.] They sound system is so light that help me out through my day at work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Adaptive and speak to chat is my best features.
on March 14, 2026
Posted by: Goatman75Oxman
[This review was collected as part of a promotion.] I like to listen to my music when I'm in the gym with ambient sound on. With these I can't, I of to turn active noise canceling on.
Value
3
Response from Samsung USBy R&R, March 18, 2026
Hey there Goatman750xman,
Thank you for taking the time to share your feedback. The Galaxy Buds4 Pro combine immersive sound with advanced Galaxy AI technology. The Adaptive Active Noise Cancellation 2.0 feature helps reduce background distractions, making them perfect for gym sessions.
If you want to turn off the Active Noise Cancellation (ANC), you'll need to use the Galaxy Wearable app on your phone. First, ensure your Galaxy Buds3 Pro are connected to your phone or tablet. Then, navigate to and open the Galaxy Wearable app.
At the top of the screen, you'll find a control bar that allows you to manually enable Ambient sound, Adaptive sound, and Active noise cancellation. Simply tap your desired option to activate it. To disable any of these features, tap "Off." Please note that you must be wearing at least one earbud to select Ambient sound, and both earbuds are required to choose Adaptive sound and Active noise cancellation.
It's always wonderful to see customers enjoying the latest Galaxy innovations. Thank you for being part of the Samsung community!
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback. The Galaxy Buds4 Pro combine immersive sound with advanced Galaxy AI technology. The Adaptive Active Noise Cancellation 2.0 feature helps reduce background distractions, making them perfect for gym sessions.
If you want to turn off the Active Noise Cancellation (ANC), you'll need to use the Galaxy Wearable app on your phone. First, ensure your Galaxy Buds3 Pro are connected to your phone or tablet. Then, navigate to and open the Galaxy Wearable app.
At the top of the screen, you'll find a control bar that allows you to manually enable Ambient sound, Adaptive sound, and Active noise cancellation. Simply tap your desired option to activate it. To disable any of these features, tap "Off." Please note that you must be wearing at least one earbud to select Ambient sound, and both earbuds are required to choose Adaptive sound and Active noise cancellation.
It's always wonderful to see customers enjoying the latest Galaxy innovations. Thank you for being part of the Samsung community!
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 15, 2026
Posted by: GeorgiaMarine88
[This review was collected as part of a promotion.] Only brand I'll buy. Excellent sound and cuts all other noise out. Like I'm all alone in a room of music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product has amazing features
on March 15, 2026
Posted by: Firefly
[This review was collected as part of a promotion.] I use them for work home and when in my home office for privacy and not to hear background noise and there amazing I am hard of hearing and they work great for hearing better as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 15, 2026
Posted by: Giantwerewolf91
[This review was collected as part of a promotion.] The galaxy buds pro 3 with Galaxy AI are amazing! The best headphones in my opinion. They are super light and compact. Easy to hide when wearing them at work listening to podcast! The noise canceling offer a wonderful touch especially in loud places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on March 15, 2026
Posted by: Giantwerewolf91
[This review was collected as part of a promotion.] The galaxy watch 8 classic is super sleek and built beautifully. The bezel is awesome i love how smooth is turns and quite it is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is great
on March 15, 2026
Posted by: Labuds
[This review was collected as part of a promotion.] The buds are really good, honestly, they are way better than AirPods and I was honestly surprised when I first had them.
Value
4
Written by a customer while visiting Samsung US