Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,167 Reviews)
Open Ratings Snapshot
Rating breakdown 2,167 reviews
5 Stars
1,112
4 Stars
348
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4 out of 5
4
Loved the old design better
on April 26, 2025
Posted by: SandyT
from Delware
Expertise:Intermediate
Verified Purchase:Yes
They would have received a 5 but they often fall out of my ears.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 28, 2025
We appreciate you sharing your honest feedback regarding the Galaxy Buds3, Sandy. It's great to see that they have worked well for you overall but we'd like to help you achieve a better fit. The Galaxy Buds3 are designed as open-type earbuds rather than canal-type ones, so they do not come with ear tips. To begin, simply place the earbuds in your ears and look for the directional marks on the bottom—they will indicate "L" for the left ear and "R" for the right ear. Insert the R bud into your right ear, ensuring the "R" is facing you, and the L bud into your left ear, with the "L" facing you. Gently angle the earbuds so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the fit by rotating the earbuds slightly forward or backward until they feel comfortable. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Earbud 3 is not flexible/adjustable
on April 27, 2025
Posted by: Ali Mohammed
from Schaumburg, Illinois
Expertise:Expert
Verified Purchase:Yes
The product is good, but it's not flexible or adjustable in the ears. It keeps falling down from the ears and is not adjustable. I bought it in March 2025, and I'm not able to use it.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 28, 2025
It's great to hear from you, Ali. Thank you for sharing your feedback about the Galaxy Buds3. These earbuds are designed with an open-type structure, which does not include ear tips, making them lightweight and easy to wear. To improve their fit, ensure that the earbuds are positioned correctly in your ears. Insert the right earbud (marked with "R") into your right ear and the left earbud (marked with "L") into your left ear, with the letters facing you. Adjust the angle of the earbuds so that the microphone on the bottom points toward your mouth. You can also rotate the earbuds slightly forward or backward until they feel secure and comfortable. We hope these tips enhance your experience with the Galaxy Buds3. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing water resistance and great sound
on May 3, 2025
Posted by: looneydoug
from Monument, Colorado
Expertise:Intermediate
I bought these earbuds about 6 months ago and really like them! They have great sound. The noise cancelling works very well and I use them when I mow to listen to music while blocking out the mowing sound. I recently was working near my pond and one fell out into the pond (probably the only complaint I have it that they don't stay securely in my ears, even after putting the largest rubber tip on) and I couldn't find the submerged earbud for 2 days (submerged to about 3 feet deep). I dried them using a towel, some air from a canned air keyboard cleaner, and left in a bag of Dessicant (the little bags that come with most electronics... I save them instead of throwing them out) and much to my surprise they charged up and sounded great!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Buds3, Doug! We're thrilled to see you love the sound quality and appreciate the effective noise-canceling feature. It’s great that you can enjoy your music while mowing! We understand that ear security can be a concern, especially with active use. We encourage you to check out the link attached for tips on how to get the best fit with your Buds3. It’s impressive to see how you managed to rescue your earbud after it fell into the pond! The durability and resilience of our products are always something we stand by, and it’s fantastic that it performed well after the incident. We hope you continue to enjoy your Galaxy Buds3. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
beware of fit, or lack thereof
on May 5, 2025
Posted by: Chris
from Southern California
Expertise:Intermediate
Traded in my buds2pro, regrettably, for this buds3. This new design sucks. Terrible fit. The charging contact/speaker is like a little hook waiting to grab onto something so it can fall out with minimal hassle which it does anytime its jostled even a little bit. 3rd party ear tip covers make it so the ear buds cant fit in the charging case. I'm not going to install/remove the ear tip covers every time I want to use them. Should've gotten the buds3pro but just gonna look at other manufacturers instead.
Giving this product 2 stars instead of 1 because I'm happy w/ the sound quality, but that's about it.
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Chris. It’s clear the fit hasn't met your expectations, and we understand how important that is for a great listening experience. Our design aims to enhance both sound quality and comfort, so your insights are valuable. Regarding the ear tip covers, we appreciate your input as it helps us improve compatibility for all users. It’s great to hear that you're satisfied with the sound quality! We’re committed to continuously innovating and enhancing the overall experience with our devices. If you have any more thoughts or questions, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on May 9, 2025
Posted by: Jayjay
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Bought as a gift for my husband. Very good design.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for your review of the Galaxy Buds3, Jayjay! We're thrilled to see that you appreciate the design. The sleek blade design of the case, with its transparent cover and delicate curved shape, truly makes these buds stand out. Plus, the convenience of USB-C and wireless charging ensures that you can keep them powered up effortlessly. We hope your husband enjoys the immersive sound experience and all the features that come with them! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on May 13, 2025
Posted by: Andrey
from California
Verified Purchase:Yes
Love the design and quality of sound, good battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your fantastic review, Andrey! We’re thrilled to see you love the design and sound quality of the Galaxy Buds3. With up to 24 hours of playtime per charge and even up to 30 hours with the fully charged case, they offer plenty of listening time to enjoy your favorite tracks. The re-imagined design is crafted for a secure fit, ensuring that every sound is delivered with sensational clarity. We’re glad you’re experiencing the difference with our all-new, open-type earbuds! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too big
on May 19, 2025
Posted by: Stan
from Hartselle, Al
Expertise:Expert
Verified Purchase:Yes
The buds are too big. They fall out every use. I need a solution
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 19, 2025
Hi Stan! Thanks for sharing your thoughts on the Galaxy Buds3! We really appreciate your feedback. To enhance your experience, we'd like to provide some tips to help you get the best fit with your Buds3. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they don’t have earbud tips. When trying them on, we recommend checking the bottom of the earbuds for the L and R directional marks. Simply place the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Finding the perfect fit can significantly impact comfort and sound quality. You can adjust them by rotating each bud slightly until it feels just right. Also, angling the microphone towards your mouth will ensure the best sound quality during calls. We hope these tips help you enjoy your Galaxy Buds3 even more! For any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Are they 100% charged?
on May 21, 2025
Posted by: Junio
from Austin, Tx
Expertise:Beginner
Verified Purchase:Yes
I like the clear and crisp sound you can hear when using them. I also like that they fit really well in your ears. The only thing I don't like is that it's very confusing when it tells you the buds are 100% charged, but their case is 30%... so, are they charged or not?
In resume, I loved my buds!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you so much for your feedback, Junio! We’re more than happy to see that you love the clear and crisp sound of the Galaxy Buds3 and that they fit comfortably in your ears. Regarding the charging indicators, we understand how that can be a bit confusing. The buds have their own battery life that can show 100% when they’re fully charged, while the case has a separate battery that displays its charge level. Think of it this way: the buds are ready to go on their own, while the case acts like a portable charger, keeping the buds powered when you’re on the go. We appreciate you sharing your experience and are glad to know you love your Galaxy Buds3! If you have any other questions or feedback, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 201-208 of 2167 results 
<< 1 ... 24 25 26 27 28 ... 271 >>