Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Scott
Verified Purchase:Yes
Was a christmas gift and did not fit well in the ears well.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, January 5, 2026
Hey there Scott,
Thank you for sharing your feedback on the Galaxy Buds3. Comfort can vary greatly, especially when earbuds are gifted. The Galaxy Buds3 are open-style, so they lack ear tips. To use them, just place them in your ears. Check the bottom of each for directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Slightly angle the tip so the microphone points toward your mouth, not straight down. You can rotate the buds forward or backward until they feel comfortable. For more tips on finding the perfect fit, see the online article linked below. Your feedback helps us improve future designs to better suit different ear shapes and listening preferences. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3. Comfort can vary greatly, especially when earbuds are gifted. The Galaxy Buds3 are open-style, so they lack ear tips. To use them, just place them in your ears. Check the bottom of each for directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Slightly angle the tip so the microphone points toward your mouth, not straight down. You can rotate the buds forward or backward until they feel comfortable. For more tips on finding the perfect fit, see the online article linked below. Your feedback helps us improve future designs to better suit different ear shapes and listening preferences. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Smelly
on January 2, 2026
Posted by: Loyal samsung customer
from CA
Expertise:Intermediate
I bought these earbuds five months ago, and they still have a strong smoky smell, just like when I first opened the package. This has never happened with any other earbuds I’ve owned.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R, January 5, 2026
Hi Loyal Samsung customer,
Thanks for sharing your experience with Galaxy Buds3. These earbuds are made from durable materials intended for long-term daily use. The odor might originate from the materials inside, which could signal when connected via Bluetooth or during charging. We advise you to stop using your Galaxy Buds3 and contact our Samsung Support Team for assistance at 1-800-SAMSUNG. We are eager to help resolve this issue. Galaxy Buds are continually enhanced based on customer feedback and Samsung’s focus on sound quality and comfort. We appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for sharing your experience with Galaxy Buds3. These earbuds are made from durable materials intended for long-term daily use. The odor might originate from the materials inside, which could signal when connected via Bluetooth or during charging. We advise you to stop using your Galaxy Buds3 and contact our Samsung Support Team for assistance at 1-800-SAMSUNG. We are eager to help resolve this issue. Galaxy Buds are continually enhanced based on customer feedback and Samsung’s focus on sound quality and comfort. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
So nice and affordable, slightly on the big side
on January 3, 2026
Posted by: Tibee
from California
Expertise:Intermediate
As someone whos had their for a year now, theyre good. Theyre too big on my ears but as long as I dont do anything too too much movement like dancing around and everything they stay fit. The noise canceling is nice and I love how easy it is to control music without touching my phone. If they come out with anothe version of this with smaller ear buds I definitely would upgrade. I also love that the case is wireless charging!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hello Tibee
Thank you for sharing your long-term experience with Galaxy Buds3. Designed to provide intuitive controls, noise reduction, and wireless charging convenience, these earbuds support a seamless listening experience. Perceptions of how earbuds fit can differ from person to person. Thank you for highlighting your appreciation for how Galaxy Buds3 stay secure during daily activities while offering easy touch controls. Feedback like yours shows how thoughtful features enhance everyday use over time. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your long-term experience with Galaxy Buds3. Designed to provide intuitive controls, noise reduction, and wireless charging convenience, these earbuds support a seamless listening experience. Perceptions of how earbuds fit can differ from person to person. Thank you for highlighting your appreciation for how Galaxy Buds3 stay secure during daily activities while offering easy touch controls. Feedback like yours shows how thoughtful features enhance everyday use over time. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Kevin
Expertise:Intermediate
Verified Purchase:Yes
No noise canceling and hurt my ears after about an hour of usage. The sound quality is okay.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, January 6, 2026
Hi Kevin,
Thank you for your feedback on Galaxy Buds3. These earbuds are designed to deliver reliable sound quality and seamless connectivity within the Galaxy lineup for everyday use. Since comfort can vary from person to person, your comment about feeling uncomfortable after about an hour is very helpful. To achieve a more comfortable fit that also highlights the Active Noise Canceling feature, remember that the Galaxy Buds3 are open-type, not canal-style, meaning they lack ear tips. To start, simply place them in your ears. Check the bottom of each earbud for directional marks; you'll see an L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt them slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. For more tips on fitting your Galaxy Buds3 perfectly, visit the online article linked below. We value your feedback and appreciate you being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for your feedback on Galaxy Buds3. These earbuds are designed to deliver reliable sound quality and seamless connectivity within the Galaxy lineup for everyday use. Since comfort can vary from person to person, your comment about feeling uncomfortable after about an hour is very helpful. To achieve a more comfortable fit that also highlights the Active Noise Canceling feature, remember that the Galaxy Buds3 are open-type, not canal-style, meaning they lack ear tips. To start, simply place them in your ears. Check the bottom of each earbud for directional marks; you'll see an L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt them slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. For more tips on fitting your Galaxy Buds3 perfectly, visit the online article linked below. We value your feedback and appreciate you being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Nora Baek
Verified Purchase:Yes
Hard metallic feel in ears is uncomfortable but they have a high quality sound
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R, January 6, 2026
Greetings Nora Baek,
Thank you for sharing your experience with Galaxy Buds3. We appreciate your mention of the high-quality sound that makes music, podcasts, and calls more immersive. Your feedback on the in-ear feel is useful, and we may have tips to help achieve a better fit. Since the Galaxy Buds3 are open-type earbuds without ear tips, placing them in your ears is the first step. Look for directional marks at the bottom of each earbud: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds slightly until comfortable. For additional tips on fitting your Galaxy Buds3 well, see the online article linked below. Feedback like yours helps Samsung improve materials and ergonomics over time. Thank you for supporting Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. We appreciate your mention of the high-quality sound that makes music, podcasts, and calls more immersive. Your feedback on the in-ear feel is useful, and we may have tips to help achieve a better fit. Since the Galaxy Buds3 are open-type earbuds without ear tips, placing them in your ears is the first step. Look for directional marks at the bottom of each earbud: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds slightly until comfortable. For additional tips on fitting your Galaxy Buds3 well, see the online article linked below. Feedback like yours helps Samsung improve materials and ergonomics over time. Thank you for supporting Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: San Diego Girl
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
Buds don't have any sizing available, so if they don't fit, they don't fit.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, January 8, 2026
Hey there San Diego Girl,
Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to deliver clear sound and seamless connection within the Galaxy ecosystem. Since fit preferences vary, comfort is essential for a good listening experience. The Galaxy Buds3 are open-type earbuds without ear tips—simply place them in your ears to use. You will find directional marks labeled L and R on the bottoms. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the microphone side toward your mouth for better pickup, and adjust the fit by rotating the earbuds forward or backward until comfortable. For additional fitting tips, see the linked online article. With a lightweight design and balanced sound, the Galaxy Buds improve everyday listening, and your feedback emphasizes the importance of comfort and design for personal use. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to deliver clear sound and seamless connection within the Galaxy ecosystem. Since fit preferences vary, comfort is essential for a good listening experience. The Galaxy Buds3 are open-type earbuds without ear tips—simply place them in your ears to use. You will find directional marks labeled L and R on the bottoms. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the microphone side toward your mouth for better pickup, and adjust the fit by rotating the earbuds forward or backward until comfortable. For additional fitting tips, see the linked online article. With a lightweight design and balanced sound, the Galaxy Buds improve everyday listening, and your feedback emphasizes the importance of comfort and design for personal use. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: MMartinez
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
They keep falling out, I strongly value how they fit as well as the sound
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hey there MMartinez,
Thanks for sharing your thoughts on the Galaxy Buds3. Known for their clear sound and lightweight design, these earbuds are ideal for daily use during various activities. Your feedback on fit and security emphasizes the importance of comfort when enjoying wireless audio for extended periods. Properly wearing your earbuds is key to improving sound quality, ensuring comfort, and preventing them from falling out. An improper fit can cause discomfort, sound leakage, and a higher risk of losing an earbud, especially during jogging. Since the Galaxy Buds3 are open-type without ear tips, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt slightly so the microphone points toward your mouth, then rotate it until comfortable. For more fitting tips, see our online guide linked below. Reviews like yours help illustrate how Galaxy Buds3 perform across a range of users. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your thoughts on the Galaxy Buds3. Known for their clear sound and lightweight design, these earbuds are ideal for daily use during various activities. Your feedback on fit and security emphasizes the importance of comfort when enjoying wireless audio for extended periods. Properly wearing your earbuds is key to improving sound quality, ensuring comfort, and preventing them from falling out. An improper fit can cause discomfort, sound leakage, and a higher risk of losing an earbud, especially during jogging. Since the Galaxy Buds3 are open-type without ear tips, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt slightly so the microphone points toward your mouth, then rotate it until comfortable. For more fitting tips, see our online guide linked below. Reviews like yours help illustrate how Galaxy Buds3 perform across a range of users. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Joe M
from Sumter, SC
Expertise:Intermediate
Verified Purchase:Yes
the buds work good, it's just feels like they want to fall out and they are very sensitive to touch.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hello Joe M,
Thank you for sharing your thoughts on Galaxy Buds3. These earbuds are designed to provide clear audio and feature intuitive touch controls for everyday use. Your feedback on fit, security, and touch sensitivity underlines the importance of comfort and ease of interaction for an optimal experience. The Galaxy Buds3 are open-type earbuds, meaning they lack ear tips, unlike canal-type designs. To use them, just place the earbuds in your ears, noting the directional marks—an L and an R—on each. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone faces your mouth rather than downward. Adjust the earbuds by rotating them slightly forward or backward until they feel secure and comfortable. Proper fit and alignment will improve your overall experience with the Galaxy Buds3. For more information, please follow the link below. Thanks again for your review and for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on Galaxy Buds3. These earbuds are designed to provide clear audio and feature intuitive touch controls for everyday use. Your feedback on fit, security, and touch sensitivity underlines the importance of comfort and ease of interaction for an optimal experience. The Galaxy Buds3 are open-type earbuds, meaning they lack ear tips, unlike canal-type designs. To use them, just place the earbuds in your ears, noting the directional marks—an L and an R—on each. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone faces your mouth rather than downward. Adjust the earbuds by rotating them slightly forward or backward until they feel secure and comfortable. Proper fit and alignment will improve your overall experience with the Galaxy Buds3. For more information, please follow the link below. Thanks again for your review and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US