Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Toms
from Ohio
Expertise:Expert
Verified Purchase:Yes
Second pair I've bought. This one was a gift but are exactly like my other pair.
I would recommend this to a friend!
Value
4
Response from Samsung USBy R&R, February 19, 2026
Good day Toms,
Thank you for sharing your experience with the Galaxy Buds3. We are thrilled to hear that you enjoy them so much that you are on your second pair. The sound quality and fit are truly exceptional, making these earbuds a top choice. The way they function and the interactions with the stem are outstanding. We hope you continue to enjoy the powerful, balanced audio experience with your Galaxy Buds3. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3. We are thrilled to hear that you enjoy them so much that you are on your second pair. The sound quality and fit are truly exceptional, making these earbuds a top choice. The way they function and the interactions with the stem are outstanding. We hope you continue to enjoy the powerful, balanced audio experience with your Galaxy Buds3. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I typically like the old style of galaxy buds but these seem to work well.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 13, 2026
Hi Brain,
Thank you for sharing your thoughts on Galaxy Buds3. Galaxy Buds continue to improve in design and performance while providing dependable everyday use. Comparing newer models to earlier ones shows how personal preference influences choosing the right earbuds for daily listening. Thank you for selecting Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Buds3. Galaxy Buds continue to improve in design and performance while providing dependable everyday use. Comparing newer models to earlier ones shows how personal preference influences choosing the right earbuds for daily listening. Thank you for selecting Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Joey W
from Fort Lauderdale, FL
Expertise:Intermediate
Verified Purchase:Yes
Mediocre at best. I hate the little stick on it; not sure what the purpose is for this annoying little feature. The Buds2 was better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hello there Joey W,
Thanks for sharing your thoughts on the Galaxy Buds3. This updated model has a redesigned look that improves microphone positioning for clearer calls and offers more user-friendly touchpad controls. Your feedback on the form factor and generational differences shows how personal preferences and familiarity shape the upgrade experience. We appreciate you taking the time to tell us how the Galaxy Buds3 are working for you. Thank you for being a Samsung customer.
-Ty
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Thanks for sharing your thoughts on the Galaxy Buds3. This updated model has a redesigned look that improves microphone positioning for clearer calls and offers more user-friendly touchpad controls. Your feedback on the form factor and generational differences shows how personal preferences and familiarity shape the upgrade experience. We appreciate you taking the time to tell us how the Galaxy Buds3 are working for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Feels loose and falls off, no resize inserts. almost lost them several time, impossible to use them while working out.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hi there Baha Nur,
Thank you for sharing your experience with Galaxy Buds3. Designed for everyday use, earbuds can feel different depending on activity level and ear shape. Your feedback highlights how a secure fit is especially important for users who stay active throughout the day. We appreciate you being part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. Designed for everyday use, earbuds can feel different depending on activity level and ear shape. Your feedback highlights how a secure fit is especially important for users who stay active throughout the day. We appreciate you being part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Amy S
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Clear, fits in ears perfect, noise cancelling is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 6, 2026
Hey there Amy S,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Many users value the clear audio, secure fit, and strong noise cancellation for everyday listening. We're glad to hear these features are meeting your expectations. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. Many users value the clear audio, secure fit, and strong noise cancellation for everyday listening. We're glad to hear these features are meeting your expectations. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Megan F
Verified Purchase:Yes
They function fine and integrate seamlessly with my Damsung phone, which is what I wanted. However, if I smile or look down with them in my ears, they slip right out
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, January 2, 2026
Hi Megan F,
Thank you for sharing your experience with Galaxy Buds3. These open-type earbuds are designed to work seamlessly within the Galaxy ecosystem, offering reliable connectivity and clear audio. The fit may vary based on movement and ear shape. To use, simply place the earbuds in your ears, noting the 'L' and 'R' marks at the bottom. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Slightly tilt the microphone side toward your mouth by rotating the earbuds until comfortable. For additional tips on fitting your Galaxy Buds3, please check the linked online article. We appreciate you being part of the Samsung audio experience.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy Buds3. These open-type earbuds are designed to work seamlessly within the Galaxy ecosystem, offering reliable connectivity and clear audio. The fit may vary based on movement and ear shape. To use, simply place the earbuds in your ears, noting the 'L' and 'R' marks at the bottom. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Slightly tilt the microphone side toward your mouth by rotating the earbuds until comfortable. For additional tips on fitting your Galaxy Buds3, please check the linked online article. We appreciate you being part of the Samsung audio experience.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Vicki
from Tn
Verified Purchase:Yes
They don't fit in my ear and it has no adjustable fittings.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R, January 2, 2026
Hi Vicki,
Thanks for sharing your thoughts on the Galaxy Buds3. Comfort and fit are vital since they impact how earbuds perform for different users. Galaxy Buds aim to deliver clear sound and a stable connection, but ear shape influences comfort during extended wear. The Galaxy Buds3 are open-type earbuds without ear tips. To start, simply place them in your ears. Look for directional marks labeled 'L' and 'R' at the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and do the same with the L earbud in your left ear. Slightly tilt the microphone side of the buds toward your mouth by rotating them until they feel comfortable. For more tips on achieving the perfect fit with your Galaxy Buds3, please read the online article linked below. Thank you for being part of the Samsung experience and for your feedback.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your thoughts on the Galaxy Buds3. Comfort and fit are vital since they impact how earbuds perform for different users. Galaxy Buds aim to deliver clear sound and a stable connection, but ear shape influences comfort during extended wear. The Galaxy Buds3 are open-type earbuds without ear tips. To start, simply place them in your ears. Look for directional marks labeled 'L' and 'R' at the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and do the same with the L earbud in your left ear. Slightly tilt the microphone side of the buds toward your mouth by rotating them until they feel comfortable. For more tips on achieving the perfect fit with your Galaxy Buds3, please read the online article linked below. Thank you for being part of the Samsung experience and for your feedback.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Why buy anything else
on January 2, 2026
Posted by: Happy customer
Expertise:Expert
Don't let the negative reviews scare you (mostly from people with smaller ears or who didn't like the return process through Samsung), these buds are my favorite. Love the open ear design, I got rid of my pros for these.
My ears are moderate in size these buds fit great. And will stay in for me on runs and even to my surprise bike rides. I used to buy Samsung pros, but that in ear design hurts my ears. These have had premium sound quality for the form I want. ANC is still good but obviously there is not physical seal with this design. Honestly if max quite was what I wanted I would just use earplugs and headphones, will always work better for that use case. These are perfect for buds.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hey there Happy customer,
Thank you for sharing your experience with Galaxy Buds3. Designed for listeners who value awareness alongside premium sound, the open-style design offers a comfortable alternative to in-ear models while still delivering impressive audio performance. Your perspective highlights how thoughtful design choices can align with real-world listening needs. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. Designed for listeners who value awareness alongside premium sound, the open-style design offers a comfortable alternative to in-ear models while still delivering impressive audio performance. Your perspective highlights how thoughtful design choices can align with real-world listening needs. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US