Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4
Great product
on December 5, 2025
Posted by: Mavman
[This review was collected as part of a promotion.] I have always enjoyed my Galaxy Buds. And these are no different. My only concern is with the redesign that they're going to fall out of my ears. Unlike the Bud lives that I used to have, I tend to Veer away from the ones with the rubber tips, because I have a narrow ear canal, and the rubber tips have gotten stuck in my ears before.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good product overall
on December 5, 2025
Posted by: KitKatLA
[This review was collected as part of a promotion.] Don't think the Galaxy AI is worth a mentioned with these buds but I like them. They just crack a little bit sometimes.
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello KitKatLA,
Thank you for sharing your experience with the Galaxy Buds3. We’re glad you’re enjoying their sound performance and design. Your observation on audio clarity provides valuable input as we refine sound calibration and consistency across the Buds line. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3. We’re glad you’re enjoying their sound performance and design. Your observation on audio clarity provides valuable input as we refine sound calibration and consistency across the Buds line. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not so good
on December 5, 2025
Posted by: Ortegita
[This review was collected as part of a promotion.] Unfortunately, I have to say my experience was not so good. I still have them, but they are so easy to fall from my ear and they keep disconnecting.
Value
2
Response from Samsung USBy R&R, December 16, 2025
Hi Ortegita,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to provide clear sound, smart connectivity, and lightweight comfort. They are open-type earbuds, meaning they don’t have in-ear tips. To start, just place them in your ears. Look at the bottom of each earbud for the L and R markings: insert the R earbud into your right ear with the R facing outward, and do the same for the L in your left ear. Tilt the earbuds slightly so the microphone at the bottom faces your mouth instead of straight down. You can fine-tune the fit by rotating the earbuds forward or backward until comfortable. Your feedback on fit and connection stability is valuable and helps guide future improvements to better serve a wider range of users. Thank you for your feedback and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to provide clear sound, smart connectivity, and lightweight comfort. They are open-type earbuds, meaning they don’t have in-ear tips. To start, just place them in your ears. Look at the bottom of each earbud for the L and R markings: insert the R earbud into your right ear with the R facing outward, and do the same for the L in your left ear. Tilt the earbuds slightly so the microphone at the bottom faces your mouth instead of straight down. You can fine-tune the fit by rotating the earbuds forward or backward until comfortable. Your feedback on fit and connection stability is valuable and helps guide future improvements to better serve a wider range of users. Thank you for your feedback and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice rich sound not best fit in ear
on December 5, 2025
Posted by: JOSI8989
[This review was collected as part of a promotion.] Headphones are great, with good, clear sound and decent bass, depending on the fit in your ear. AI is great. I wish they had been made like before instead of with the stem design. Other than that, everything works great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is comfortable to wear.
on December 5, 2025
Posted by: Alycat
[This review was collected as part of a promotion.] I use my buds to listen to music and talk on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds with great sound
on December 5, 2025
Posted by: Groupoftrees
[This review was collected as part of a promotion.] Galaxy AI help me sync all my devices together for easy use . Its seamless i listen to my Samsung buds 3 all day long and galaxy AI helps me to jam to music all day long. No connection issues at all. No bugs. Nothing but great sound and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3
on December 5, 2025
Posted by: MadMike23
[This review was collected as part of a promotion.] Love the noise canceling feature, how it comes in and out depending on what's going on around me. The 360 ° sound option is out of this world it's like you're there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish design and crystal clear sound!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The new design is sleek and modern, and the sound quality is a huge upgrade. The noise cancellation works great, blocking out background noise effectively. Most importantly, the call quality is excellent. I'm very satisfied with my purchase from the official store!
Value
5
Written by a customer while visiting Samsung US