Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Clear Audio
on November 10, 2025
Posted by: SlBD67
[This review was collected as part of a promotion.] I'd never considered wireless ear buds before, but these are superb and the audio is so clear. I use them for Zoom meetings and have had zero problems with clarity both hearing and speaking. Great for using at the gym also!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands free
on November 10, 2025
Posted by: Smhbruh
[This review was collected as part of a promotion.] I love my buds and how I dont need to use my hands to control my music I can say "play music" and my Spotify Playlist starts i can say volume up or down and the volume adjust. They are super helpful especially when i got my hands occupied. Best buds for busy people highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise canceling is accurate
on November 10, 2025
Posted by: Outinroseworld
[This review was collected as part of a promotion.] These buds are amazing!!!!! They are comfortable, efficient. I cam stream videos, music and use them for phone calls. The noise canceling is advanced and enables me to listen to my call in the loudest environment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Completely satisfied
on November 22, 2025
Posted by: Gyhk4real
[This review was collected as part of a promotion.] These galaxy buds 3 sound amazing, 10/10, they were worth every penny they sound way better than airpods 4, have way more bass compared to them and overall clarity is superior. The only con I know of is if you have oily ears you won't really get that amazing bass, everything else is still good aside from that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging problems
on December 2, 2025
Posted by: Grc1
Expertise:Intermediate
Since I bought them, I've had a lot of problems charging the headphones; they don't charge and a red light keeps flashing.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hey Grcl,
Thank you for reporting the charging concern you're experiencing. The Galaxy Buds3 are made for fast, dependable charging to keep your audio ready all day. Your feedback helps us evaluate charging performance across various usage patterns and environments. If one or both of your Galaxy earbuds aren't charging or turning on, the problem could be with the earbuds or the charging case itself. Using a charger not approved by Samsung might cause charging issues, and the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Find more troubleshooting steps for charging by reviewing the online article linked below. Of course, if you need more help, please contact our Samsung Support Team. Thanks for your input, and we appreciate you being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reporting the charging concern you're experiencing. The Galaxy Buds3 are made for fast, dependable charging to keep your audio ready all day. Your feedback helps us evaluate charging performance across various usage patterns and environments. If one or both of your Galaxy earbuds aren't charging or turning on, the problem could be with the earbuds or the charging case itself. Using a charger not approved by Samsung might cause charging issues, and the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Find more troubleshooting steps for charging by reviewing the online article linked below. Of course, if you need more help, please contact our Samsung Support Team. Thanks for your input, and we appreciate you being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable and functional
on December 2, 2025
Posted by: Crazycranes
[This review was collected as part of a promotion.] I love that i can fall alseep listening to my books again. These buds are comfortable and sound great. Not completely noise canceling but I was looking for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Microphone not working on both buds3. After 1 year
on December 3, 2025
Posted by: Lincon
from Los Angeles
Expertise:Intermediate
After using the buds3 for about a year, the microphone on both buds doesn't work. I reset them but it didn't fix the problem. Great sound but when I make calls, people can not hear me. I'll try another brand.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hey there Lincon,
Thank you for sharing your detailed feedback on the Galaxy Buds3. These earbuds are designed to deliver clear call quality thanks to adaptive dual-mic technology, and their consistent performance enhances the Galaxy audio experience. Regularly cleaning the charging and mic ports can help improve call clarity over time. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, specific to each product. Additionally, you can opt for extra coverage through Samsung Care+ on eligible devices, which offers extended protection and support. Please contact our Samsung Support Team for more details about your warranty options. We appreciate your support and look forward to assisting you.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy Buds3. These earbuds are designed to deliver clear call quality thanks to adaptive dual-mic technology, and their consistent performance enhances the Galaxy audio experience. Regularly cleaning the charging and mic ports can help improve call clarity over time. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, specific to each product. Additionally, you can opt for extra coverage through Samsung Care+ on eligible devices, which offers extended protection and support. Please contact our Samsung Support Team for more details about your warranty options. We appreciate your support and look forward to assisting you.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I thoroughly enjoy these buds
on December 5, 2025
Posted by: DynamicHaze
[This review was collected as part of a promotion.] Tat first the stem design rubbed me the wrong way but u eventually grew to love the design it isnt just an airpod rip its consistently good and solid overall. Galaxy AI with the buds 3 takes the experience to the next level.
Value
4
Written by a customer while visiting Samsung US