Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,015 Reviews)
Open Ratings Snapshot
Rating breakdown 2,015 reviews
5 Stars
1,033
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
259
50%of customers recommend this product. 
(
330 out of 661
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
beware of fit, or lack thereof
on May 5, 2025
Posted by: Chris
from Southern California
Expertise:Intermediate
Traded in my buds2pro, regrettably, for this buds3. This new design sucks. Terrible fit. The charging contact/speaker is like a little hook waiting to grab onto something so it can fall out with minimal hassle which it does anytime its jostled even a little bit. 3rd party ear tip covers make it so the ear buds cant fit in the charging case. I'm not going to install/remove the ear tip covers every time I want to use them. Should've gotten the buds3pro but just gonna look at other manufacturers instead.
Giving this product 2 stars instead of 1 because I'm happy w/ the sound quality, but that's about it.
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Chris. It’s clear the fit hasn't met your expectations, and we understand how important that is for a great listening experience. Our design aims to enhance both sound quality and comfort, so your insights are valuable. Regarding the ear tip covers, we appreciate your input as it helps us improve compatibility for all users. It’s great to hear that you're satisfied with the sound quality! We’re committed to continuously innovating and enhancing the overall experience with our devices. If you have any more thoughts or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on May 9, 2025
Posted by: Jayjay
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Bought as a gift for my husband. Very good design.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for your review of the Galaxy Buds3, Jayjay! We're thrilled to see that you appreciate the design. The sleek blade design of the case, with its transparent cover and delicate curved shape, truly makes these buds stand out. Plus, the convenience of USB-C and wireless charging ensures that you can keep them powered up effortlessly. We hope your husband enjoys the immersive sound experience and all the features that come with them! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on May 13, 2025
Posted by: Andrey
from California
Verified Purchase:Yes
Love the design and quality of sound, good battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your fantastic review, Andrey! We’re thrilled to see you love the design and sound quality of the Galaxy Buds3. With up to 24 hours of playtime per charge and even up to 30 hours with the fully charged case, they offer plenty of listening time to enjoy your favorite tracks. The re-imagined design is crafted for a secure fit, ensuring that every sound is delivered with sensational clarity. We’re glad you’re experiencing the difference with our all-new, open-type earbuds! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too big
on May 19, 2025
Posted by: Stan
from Hartselle, Al
Expertise:Expert
Verified Purchase:Yes
The buds are too big. They fall out every use. I need a solution
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 19, 2025
Hi Stan! Thanks for sharing your thoughts on the Galaxy Buds3! We really appreciate your feedback. To enhance your experience, we'd like to provide some tips to help you get the best fit with your Buds3. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they don’t have earbud tips. When trying them on, we recommend checking the bottom of the earbuds for the L and R directional marks. Simply place the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Finding the perfect fit can significantly impact comfort and sound quality. You can adjust them by rotating each bud slightly until it feels just right. Also, angling the microphone towards your mouth will ensure the best sound quality during calls. We hope these tips help you enjoy your Galaxy Buds3 even more! For any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Are they 100% charged?
on May 21, 2025
Posted by: Junio
from Austin, Tx
Expertise:Beginner
Verified Purchase:Yes
I like the clear and crisp sound you can hear when using them. I also like that they fit really well in your ears. The only thing I don't like is that it's very confusing when it tells you the buds are 100% charged, but their case is 30%... so, are they charged or not?
In resume, I loved my buds!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Thank you so much for your feedback, Junio! We’re more than happy to see that you love the clear and crisp sound of the Galaxy Buds3 and that they fit comfortably in your ears. Regarding the charging indicators, we understand how that can be a bit confusing. The buds have their own battery life that can show 100% when they’re fully charged, while the case has a separate battery that displays its charge level. Think of it this way: the buds are ready to go on their own, while the case acts like a portable charger, keeping the buds powered when you’re on the go. We appreciate you sharing your experience and are glad to know you love your Galaxy Buds3! If you have any other questions or feedback, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New buds
on May 25, 2025
Posted by: Anthony
from RI
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and function, big improvement over the Buds2. They fit snugly, even with the lack of rubber bud ends.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you for your review of the Galaxy Buds3, Anthony. It is great to know that you are enjoying the sound quality and functionality. A lot of effort has gone into enhancing these features. You mentioned the snug fit, and we are pleased to see that our new design focuses on comfort. The Buds3 are made to stay secure in your ears no matter what your day brings. We understand how important a comfortable fit is, especially for prolonged use. It's wonderful that you have noticed the improvements from the Buds2. Each detail is crafted to provide a superior listening experience, and your feedback helps us continue to enhance our products. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor battery life 😢
on May 30, 2025
Posted by: Aman
from Washington Dc
Expertise:Intermediate
Poor battery life , it's very disappointing it doesn't last longer
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for sharing your experience with the Galaxy Buds3, Aman. We understand how disappointing it can be when battery life doesn't meet your expectations. The Galaxy Buds3 actually provides up to 24 hours of playtime on a single charge, and if you include the fully charged case, you can enjoy up to 30 hours of playback! To maximize the battery life of your earbuds, we recommend a few helpful steps. When you’re not using them, be sure to store the earbuds in their charging case with the cover closed. This keeps them charged and ready for your next listening session. Additionally, adjusting your notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you're using iOS, can help conserve battery power. These small adjustments can ensure your Galaxy Buds3 are always ready when you need them. We’re here to help ensure you get the best experience possible with your Galaxy Buds3! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Just slides out
on May 31, 2025
Posted by: RTP 25
from United States
Expertise:Intermediate
They okay if your not moving around!. They fall out your ear to easy. The sound is good and clear but they won't stay put!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 2, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3. We're elated to see that you are impressed with the sound quality, but we want you to enjoy every aspect of your buds. The Galaxy Buds3 are designed as open-type buds rather than canal-type ones, which means they don’t have ear tips. To ensure the best fit, we recommend paying attention to the directional marks on the bottom of the earbuds. You'll find an "R" for the right bud and an "L" for the left. When you insert them, make sure to place the "R" bud in your right ear with the "R" facing you, and do the same for the "L" bud in your left ear. For a comfortable fit, try angling the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can also adjust the buds by rotating them forwards and backwards until they feel just right. We hope these tips help you get a better fit with your buds! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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