Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,003 Reviews)
Rating breakdown 2,003 reviews
5 Stars
1,022
4 Stars
323
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3
Charging problems
on December 2, 2025
Posted by: Grc1
Expertise:Intermediate
Since I bought them, I've had a lot of problems charging the headphones; they don't charge and a red light keeps flashing.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hey Grcl,
Thank you for reporting the charging concern you're experiencing. The Galaxy Buds3 are made for fast, dependable charging to keep your audio ready all day. Your feedback helps us evaluate charging performance across various usage patterns and environments. If one or both of your Galaxy earbuds aren't charging or turning on, the problem could be with the earbuds or the charging case itself. Using a charger not approved by Samsung might cause charging issues, and the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Find more troubleshooting steps for charging by reviewing the online article linked below. Of course, if you need more help, please contact our Samsung Support Team. Thanks for your input, and we appreciate you being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reporting the charging concern you're experiencing. The Galaxy Buds3 are made for fast, dependable charging to keep your audio ready all day. Your feedback helps us evaluate charging performance across various usage patterns and environments. If one or both of your Galaxy earbuds aren't charging or turning on, the problem could be with the earbuds or the charging case itself. Using a charger not approved by Samsung might cause charging issues, and the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Find more troubleshooting steps for charging by reviewing the online article linked below. Of course, if you need more help, please contact our Samsung Support Team. Thanks for your input, and we appreciate you being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Buds3 Silver - no wonder they were 80% off.
on December 2, 2025
Posted by: Chainer18
Verified Purchase:Yes
Uncomfortable, too large. Sound quality is great otherwise.
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable and functional
on December 2, 2025
Posted by: Crazycranes
[This review was collected as part of a promotion.] I love that i can fall alseep listening to my books again. These buds are comfortable and sound great. Not completely noise canceling but I was looking for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Microphone not working on both buds3. After 1 year
on December 3, 2025
Posted by: Lincon
from Los Angeles
Expertise:Intermediate
After using the buds3 for about a year, the microphone on both buds doesn't work. I reset them but it didn't fix the problem. Great sound but when I make calls, people can not hear me. I'll try another brand.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has amazing sound
on December 5, 2025
Posted by: Minaplayspiano
[This review was collected as part of a promotion.] This product has amazing surround sound. The audio feels as if it is engulfing you. These headphones are the best I have used. You are even able to live translate different languages using the galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Richie
[This review was collected as part of a promotion.] Love the design and they are awesome and work extremely well. Love them over the buds 2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding with strong bass
on December 5, 2025
Posted by: Trigman
[This review was collected as part of a promotion.] Great ear buds that have a very strong bass. I use them to listen to music and watch videos. They also pair with my phone well and augment the phones galaxy ai. I use the noise reduction on planes and it really helps!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy earbuds three
on December 5, 2025
Posted by: Sumrealguy
[This review was collected as part of a promotion.] I love how comfortable they are in my ear. Wearing for hours forget they're even there.
Value
5
Written by a customer while visiting Samsung US