Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,167 Reviews)
Rating breakdown 2,167 reviews
5 Stars
1,112
4 Stars
348
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Marceejay
Verified Purchase:Yes
Even though my right ear bud keeps falling out, I love how I can keep my hands free while getting my contact calls done. (I'm allergic to silicone so I can't use the PRO earbuds instead.)
Written by a customer while visiting Samsung US
Posted by: GRIVE
from Va
Expertise:Expert
Verified Purchase:Yes
I like the sound and the comfortability I love it is a great product definitely to recommend to friends and family
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Accidentally washed.
on October 3, 2025
Posted by: Brde
from Oregon
Expertise:Expert
I accidentally washed one earbud, and it still works perfectly fine. I thought these will be IPX rating sucks, but I never really looked it up anyways. So I really don't really know without actually looking it up. But kudos.
I thought they were ruined
I thought they were ruined
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Matt
from Texas
Verified Purchase:Yes
Not confortable to wear. Good sound quality. Overall 2/5
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, October 7, 2025
Hello Matt, \nThanks for reaching out and sharing your experience with your Galaxy Buds3. Wearing your earbuds correctly is crucial for better sound quality, comfort, and a secure fit. Incorrect wear can lead to discomfort, sound leaks, and the risk of falling out—especially important while jogging. Remember, the Galaxy Buds3 are open-type earbuds without ear tips, so place them in your ears. Look for the L and R markings on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and do the same with the L into your left ear. Slightly tilt the stem so the microphone points toward your mouth. Adjust the earbuds by rotating them until they fit comfortably. For more tips on fitting your Galaxy Buds3 properly, see the linked online article. Thank you for your review. We appreciate you choosing Samsung.\nHow to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE\nhttps://www.samsung.com/us/support/answer/ANS10003519/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Dang near perfect
on October 3, 2025
Posted by: Rikk13
[This review was collected as part of a promotion.] Loving these. Only issue is they fall out every once and a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great audio, terrible design
on October 3, 2025
Posted by: Packmanreloaded
[This review was collected as part of a promotion.] About these as an upgrade from the bugs too the button on the side of the headphones is a lot harder to click than the buds 2 were. Sound quality is about the same. The translation feature is nothing special, same as using your phone... which you are pretty much forced to
Value
3
Response from Samsung USBy R&R, October 7, 2025
What’s up Packmanreloaded, \nThank you for sharing your thoughts on your Galaxy Buds3. We're glad to hear you upgraded to these earbuds, which offer excellent sound quality and a comfortable fit. We appreciate your feedback on their functionality and how they've worked for you. Many users have noticed the new gesture controls are different but easy to get used to with the Buds3 design. Thanks for informing us about your experience. If you have any questions or concerns, please contact our Samsung Support Team. We value your feedback and are pleased to have you as part of the Samsung community. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality, amazing price!
on October 4, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] Amazing sound quality, amazing price! I absolutely love the fit. It seamlessly connects with my phone, tablet, laptop and PC. There's nothing to complain. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just getting out of the pin
on October 5, 2025
Posted by: Mari2005
[This review was collected as part of a promotion.] Just getting out of the pin and and bought a samsung , and now I need earbuds for it
Value
5
Written by a customer while visiting Samsung US