Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Ammad
from Athens, Georgia
Expertise:Intermediate
Verified Purchase:Yes
The sound quality on these buds are absolutely phenomenal. Great bass, great treble. But the problem is, the buds won't stay in my ears for too long because of their size and shape, a bit weird, but sometimes if you squeeze them in enough, you'll get what want. Love the mic extension and love hooking these buds up to my 55" OLED via Bluetooth, feel like I've got the cinemas in my ears.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Ammad, thank you for your feedback on your Samsung Galaxy Buds3. We are thrilled to hear you are enjoying the audio quality of your new device for your favorite movies and tv shows with your television. We would love to help you maximize your experience and troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement and recommend doing a fit test as a follow up in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The connection range is not as good as my Buds 2. Very disappointed.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Anonymous, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the reliable connection of your earbuds is to you every day to be able to move around without the worry of carrying your device as well. We have provided links to a few articles below to help you with the connection of your earbuds. We have also shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: moony
from Minnesota
Expertise:Expert
Verified Purchase:Yes
great sound and very comfortable, the only minor complaint I have is they are prone to fall out of my ear when eating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Muaath
Verified Purchase:Yes
Not what i expected.
It is really not that comfortable compared to the price
I would rather pay more if you can make it more comfortable and easy to use the sensor.
You know if you make it more simple and comfortable instead of focusing on making it more modren looking
It is really not that comfortable compared to the price
I would rather pay more if you can make it more comfortable and easy to use the sensor.
You know if you make it more simple and comfortable instead of focusing on making it more modren looking
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Muaath, we appreciate your feedback on yoru Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day, and we would love to help you with the comfort of your earbuds. We have provided a link to an article to help you with the placement, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
ALL IZ WELL
on November 13, 2024
Posted by: ACDC2024
[This review was collected as part of a promotion.] The Samsung Galaxy Buds offer fantastic sound quality with rich bass and clear treble. They feature effective active noise cancellation, making them ideal for noisy environments. The earbuds are comfortable, come with multiple ear tip sizes, and have a sleek, modern design. With around 5 hours of playback time (with ANC on) and additional charges from the case, they provide good battery life. Pairing is seamless, especially with Samsung devices, and the Bluetooth connection is stable. Overall, they are a great investment for any music lover.
Value
5
Written by a customer while visiting Samsung US
Posted by: yogidang
from garden grove, ca
Expertise:Expert
Verified Purchase:Yes
I have owned quite a few earbuds throughout the years from many different brands but not many open ear ones. I really prefer the in ear so I get the most noise reduction as possible. But the problem with those earbuds is eventually you get ear fatigue and have to take them out. The Buds 3 though has given me, almost, the best of both worlds. It doesn't block out all the outside noise, and at times, I need that. But I will give up a little outside noise for comfort. These buds are way more comfortable and I have been able to wear them for a long duration. Call, audio and touch features are great as you would expect from Samsung. Only real gripe is how they are held in the case is not my favorite. Took some time getting use to. Other than that, I'm loving them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Prince Ebad
from The Bronx, New York
Expertise:Expert
Verified Purchase:Yes
The buds are not quite comfortable for the ears. Sometimes they even stop charging inside the case.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Prince Ebad, we appreciate your feedback on your Samsung Galaxy Buds3. We would love to help you acheive the comfortable fit of your earbuds. We have provided a link to an article to help you with the placement, and recommend following up with a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team to offer assistance with the battery of your device, or if you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Once you go Samsung, you never go back! 📱 #Samsun
on November 12, 2024
Posted by: Todd
from South Carolina
Verified Purchase:Yes
Yo, the new Galaxy Buds 3 are sick! They're super comfy and the sound is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US