Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Just perfect
on November 16, 2024
Posted by: 22GG
from Miami Gardens, FL
Expertise:Intermediate
Verified Purchase:Yes
Perfect great just what I needed will buy again,,,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
light red
on November 15, 2024
Posted by: Anonymous
from San Sebastián, Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
They're beautiful, but when I use them a lot of time and I put them back in the charging box, it indicates that they can't be charged because it's wet and it's not. The light stays on in red as if there's a problem.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 21, 2024
Hi Migdalia, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We are so happy to hear you are so happy with the appearance of your new earbuds. We would love to help you with the charging and battery of your earbuds. If your device is alerting you to liquid and preventing charging, we have provided a link to an article to help you ensure your earbuds are clean and dry prior to placing back in the charging case. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on November 15, 2024
Posted by: Conman
from Ponca oklahoma
Expertise:Expert
I've had mine since August I love them better than any airport I'd ever have.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute comfort
on November 15, 2024
Posted by: Avid sanding enthusiast
Verified Purchase:Yes
So I bought these for my wife... She was an original airpod user for many many years. Actually hates the gen 3's. Says shape is different. She absolutely cannot stand anything that actually goes IN the ear either... The MOMENT she put these in her ears, she asked if one fell out jokingly, because they felt THAT good to her. She uses them all the time on trains (Metra - Chicagoans here) and the CTA as well. She's worn them for workouts, and still they stick to her like glue. She rants and raves all the time now to her friends.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Uncomfortable
on November 15, 2024
Posted by: Big headed boby
Verified Purchase:Yes
Uncomfortable but sounds great would of definitely have ordered the pros
Response from Samsung USBy Social Commerce, November 18, 2024
Hey there Big headed boby, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you and needing a comfortable fit for prolonged wear and enjoyment. We have provided a link to an article to help you with the placement and recommend performing a fit test in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
These need tips
on November 15, 2024
Posted by: Reggie R
Expertise:Intermediate
Verified Purchase:Yes
Sound quality was great but that's useless when they constantly fall out of your ear
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Reggie R, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how valuable the ideal fit of your earbuds is to you every day. We have provided a link to an article to help you with the placement, and recommend following up with a fit test in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you would ever like additional assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Both of my earphones have the same problem bud3p
on November 15, 2024
Posted by: iXacker
Expertise:Expert
Verified Purchase:Yes
Charging issues buds won't chage even the case fully
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there iXacker, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. We have provided a link to the Samsung Support Team and your warranty information to help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This item good
on November 15, 2024
Posted by: Mouayed Shoker
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
This item very excellent and very good and the quality very good
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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