Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,168 Reviews)
Rating breakdown 2,168 reviews
5 Stars
1,113
4 Stars
348
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: JunH
from TX
Verified Purchase:Yes
Great earbuds! Simple, efficient, easy to bluetooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike T
from St. Louis
Expertise:Intermediate
Verified Purchase:Yes
sound isnt as good as the buds 3 pro but good enough. the only real issue i have that these buds constantly fall out. even with minimal movement
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, September 2, 2025
It's great to hear from you, Mike! Thank you for sharing your thoughts on the Galaxy Buds3. The Seamless Codec of the Buds3 provides high-quality streaming with up to 24-bit / 96 kHz audio, so you can look forward to fantastic sound! We appreciate your feedback regarding the fit and sound quality. Since they are open-type buds, they do not have ear tips, which might take a little getting used to. To ensure the best experience, please remember to position the earbuds correctly by checking the L and R markings on the bottom. The R bud should be in your right ear and the L bud in your left. For optimal sound quality, angle the microphone towards your mouth and adjust the buds by rotating them until they feel comfortable. If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Emmm
Verified Purchase:Yes
It's ok but hurts my ears and falls out frequently
Written by a customer while visiting Samsung US
Posted by: Yeimy
from Delaware
Verified Purchase:Yes
I love my election for my Galaxy Buds3, the samsunng services was amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Melissa
from Tyler TX
Verified Purchase:Yes
Great quality, clear sound and microphone. No static or fuzz.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for your review of the Galaxy Buds3, Melissa! We're happy to see that you're enjoying the excellent quality and clear sound, as well as the performance of the microphone. Your feedback about the absence of static or fuzz is greatly appreciated and reflects our commitment to high-quality audio. With the new 11mm speaker and the 1.5x amp-enhanced diaphragm, the Galaxy Buds3 step up your sound experience from dull to dynamic. We’re glad you’re experiencing the great audio quality the Buds3 provide. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on September 9, 2025
Posted by: Therustler
[This review was collected as part of a promotion.] Was thinking of getting the pros but these get the job done and beat my expectations. Best ear buds I've ever owned
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
We appreciate you sharing your honest thoughts on the Galaxy Buds3! It’s great to see that they’ve exceeded your expectations, and these have been the best buds you've ever owned! The open-type design and solid battery life make them perfect for any setting. With features like Active Noise Canceling and 360 audio, you can enjoy your music without distractions. The touch controls are designed for easy use and allow you to connect your devices seamlessly. Don’t forget about the sound detection and Game mode features. Once again, your feedback is very much appreciated as we continue to make changes and improvements. If you have any questions or need assistance, please reach out to us at Samsung Support. We’re here to help! smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Not so great
on September 12, 2025
Posted by: JAY W
I purchased these buds about 3 months ago and the left earbud doesn't hold a charge. It goes out long before the right earbud. Very disappointed.
Response from Samsung USBy R&R Team, September 12, 2025
It's great to hear from you, Jay! Thank you for sharing your experience with the Galaxy Buds3. We truly hate to see that the left earbud is not holding a charge as expected. Your feedback is really important to us, and we want to help resolve this concern. To get the best performance from your earbuds, please ensure you're using the included USB cable and a Samsung-approved wall adapter (sold separately). Also, it’s a good idea to check that the charging contacts inside the case and on the earbuds are clean and free of any debris. Taking a moment to inspect the case, earbuds, and charger for any damage can also make a difference. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you need any further assistance or have further questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound feature!
on September 14, 2025
Posted by: Maddy
Expertise:Intermediate
They are amazing! Though I one got some water damage, is it possible to buy a replacement for one earbud?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US