Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,013 Reviews)
Open Ratings Snapshot
Rating breakdown 2,013 reviews
5 Stars
1,031
4 Stars
324
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product. 
(
330 out of 661
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
They don't fit my ears
on August 24, 2025
Posted by: Jessica
from Richmond, VA
Expertise:Intermediate
Verified Purchase:Yes
The sound and mic quality are good but they don't stay in my ears.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for your review of the Galaxy Buds3! We appreciate your feedback, Jessica. The Seamless Codec retains high-quality streaming across devices with up to 24-bit / 96kHz audio. We understand that to be able to fully enjoy your buds that a great fit is crucial. To get the best fit, make sure to check the bottom of the earbuds for directional marks. Insert the right bud with the “R” facing you and the left bud with the “L” visible. Angling the microphone slightly towards your mouth will help improve clarity, and you can adjust the fit by rotating the buds until they feel just right. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelviln
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds in the market
on August 25, 2025
Posted by: Austin Mota
from San Antonio Texas
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I've got. Perfect for my ears, and awesome noise cancellation
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok, could be better
on August 26, 2025
Posted by: Matt
Verified Purchase:Yes
Kinda great... kinda not, wish they were slightly smaller so they cutie sit just a little more in the ear, fall out way too often while I'm working
I would recommend this to a friend!
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for your candid feedback on the Buds3, Matt! We truly appreciate you taking the time to share your thoughts with us. It’s great to see that you find the Galaxy Buds3 to be impressive overall. However, we completely understand that an optimal fit is crucial for a satisfying experience. Since the Buds3 are designed to accommodate all shapes and sizes of ears, we encourage you to check the directional markings on the bottom of the earbuds—look for the 'L' and 'R.' Make sure to insert the 'R' bud in your right ear and the 'L' bud in your left ear, both facing you. Angling the microphone towards your mouth can also help enhance sound quality and comfort. If the fit doesn’t feel quite right, we recommend adjusting them by rotating slightly until you find the perfect position. We're committed to ensuring you have the best experience possible, so if you have any further concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Earbuds slides out ear
on August 26, 2025
Posted by: M3lB
from Orange, NJ
Expertise:Beginner
Verified Purchase:Yes
The earbuds dont stay in my ear. Always sliding out.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for sharing your experience with the Galaxy Buds3. We want you to have the best experience possible while enjoying the exceptional sound quality they offer, and we understand that a secure fit is essential for that. Since the Galaxy Buds3 are open-type earbuds and do not have ear tips, all you need to do is place them in your ears. Check the bottom of the earbuds for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so that the microphone on the bottom is pointed towards your mouth rather than straight down. You can also adjust the earbuds by rotating them forwards and backwards until you find a comfortable fit. We hope these tips improve your experience with the Galaxy Buds3! If you have any further concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Efficient for its price
on August 28, 2025
Posted by: JunH
from TX
Verified Purchase:Yes
Great earbuds! Simple, efficient, easy to bluetooth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but...
on August 31, 2025
Posted by: Mike T
from St. Louis
Expertise:Intermediate
Verified Purchase:Yes
sound isnt as good as the buds 3 pro but good enough. the only real issue i have that these buds constantly fall out. even with minimal movement
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 2, 2025
It's great to hear from you, Mike! Thank you for sharing your thoughts on the Galaxy Buds3. The Seamless Codec of the Buds3 provides high-quality streaming with up to 24-bit / 96 kHz audio, so you can look forward to fantastic sound! We appreciate your feedback regarding the fit and sound quality. Since they are open-type buds, they do not have ear tips, which might take a little getting used to. To ensure the best experience, please remember to position the earbuds correctly by checking the L and R markings on the bottom. The R bud should be in your right ear and the L bud in your left. For optimal sound quality, angle the microphone towards your mouth and adjust the buds by rotating them until they feel comfortable. If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good
on August 31, 2025
Posted by: Emmm
Verified Purchase:Yes
It's ok but hurts my ears and falls out frequently
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung the best
on September 3, 2025
Posted by: Yeimy
from Delaware
Verified Purchase:Yes
I love my election for my Galaxy Buds3, the samsunng services was amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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