Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,013 Reviews)
Open Ratings Snapshot
Rating breakdown 2,013 reviews
5 Stars
1,031
4 Stars
324
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product. 
(
330 out of 661
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
I recommend these buds.
on August 22, 2025
Posted by: Mambosapin
[This review was collected as part of a promotion.] Confortable, cool design, easy connection with galaxy s23ultra, noise reduction very efficient
With galaxy AI
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your review of the Galaxy Buds3! It’s great to know that you find them comfortable and appreciate the cool design. The easy connection with your Galaxy S23 Ultra really enhances the experience and makes everything seemless. We're glad you highlighted the noise reduction, and it’s worth mentioning that the Buds3 effectively filter out the sounds around you, letting you focus on what you want to hear. With Active Noise Cancellation, you can enjoy the sounds you love without any unwanted distractions. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A bit uncomfortable
on August 22, 2025
Posted by: Anonymous
from Sacramento ca
Expertise:Beginner
Verified Purchase:Yes
Galaxy buds 3 are good quality good sound has the look of air pods. I dislike the fit its uncomfortable for me but overall great buds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Buds3! We understand that the new design can take a bit of time to get used to. To help with the fit, please check the bottom of the earbuds for directional markings. The "R" should face you when you insert the right bud into your right ear, and the "L" should face you for the left bud. For the best experience, try angling the microphone on the bottom towards your mouth rather than straight down, and feel free to adjust the buds by rotating them slightly forward or backward until they feel comfortable. We hope this helps you enjoy your Galaxy Buds3 even more! If you ever need anything, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds
on August 22, 2025
Posted by: MRZTOYOU
[This review was collected as part of a promotion.] Husband got these for Christmas last year and I love them. Sound quality is great. It has a very good range when away from your phone. I've had many different types of ear buds from Samsung and these honestly are the best fitting when it comes to fitting in your ear and comfort.
Only hiccup is not the easiest to clean.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your review of the Galaxy Buds3! It’s great to see that you're enjoying the sound quality and comfort they offer. It's reassuring to know that they work well at a distance from your phone. We understand that keeping them clean can be a challenge, and we appreciate your thoughts on that. Your comfort and satisfaction are important to us, and we want to help. We’ll provide a link at the end of this response to guide you on how to clean them effectively. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001320/ (Link to cleaning guide)
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just ok
on August 22, 2025
Posted by: Jake U
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
Added these to my cart Because they gave me a really good price When I was buying a new watch. Thought I was getting the pro with the rubber tips. But apparently wasn't paying attention. These are okay, they don't stay in the ear near as well as the ones with the rubber tips, and I really don't like how they go back into the case. My older buds pro would self orientate with the magnets, but these You have to fiddle with them too much. They have to fit perfectly to go into the case. Sound quality is good, about what was expected. Nothing great or really bad about them.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 26, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3, Jake! We truly appreciate your candid feedback. We understand that you were expecting the Buds3 Pro, but it's important to highlight that the Buds3 offer a unique design that sets them apart from our usual buds with tips. We assure you that they are still an excellent choice for an immersive audio experience. When using the Buds3, don’t forget to check the bottom for the directional L and R marks to ensure a perfect fit. Insert the R bud into your right ear with the R facing you and the L bud into your left ear. Adjusting them is simple—angle the blade slightly to point the microphone towards your mouth, and feel free to rotate them until they’re just right for you. If you have any other questions or need further assistance, please don't hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Charge could last longer
on August 23, 2025
Posted by: Bud173
[This review was collected as part of a promotion.] I use my buds at work while driving for hands free. Noise cancelation doesn't always work
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love them except the bass quality
on August 23, 2025
Posted by: Wishfulthinking143
[This review was collected as part of a promotion.] I’ve been using the Samsug Galaxy Buds daily, and they’ve completely changed the way I listen to music and handle calls. The sound quality is crisp with deep bass, and the noise cancellation works surprisingly well, especially when I’m out in public. The comfort is a huge plus, I can wear them for hours without irritation.
One of my favorite features is how seamlessly they pair with my Samsung phone. With Galaxy AI enhancements, switching between music, calls, and even voice commands feels effortless and intuitive. It honestly makes the whole experience smoother and smarter.I use them for everything: streaming movies, gaming, workouts, and even work meetings. The battery life easily lasts through a full day, and the case charges fast. For the size and price, the performance is impressive.
These earbuds make me appreciate how far Samsung tech has come
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for your review of the Galaxy Buds3! We’re glad to see you’re enjoying them! With Galaxy AI, the sound is tailored to fit your listening needs, making your experience even better. Regarding your feedback about the bass quality, remember that you can customize the bass for different apps. Just swipe down to access the Quick Settings panel and adjust your EQ and noise control. Your settings are saved for each app, so whether you’re using 360 Audio on YouTube or the bass boost on Spotify, your sound stays perfect every time. Thanks again for sharing your thoughts! For any questions or concerns, please be sure to reach out to us at Samsung Support -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not Steady!
on August 23, 2025
Posted by: Owolabi Folarin
from Cranston, RI
Expertise:Intermediate
Verified Purchase:Yes
Not very steady in one's ear with constant adjustment.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 25, 2025
We appreciate your honest insights about the Galaxy Buds3, Owolabi. Your feedback is crucial as we continue to make improvements and changes. We noticed that you've had some challenges trying to keep your buds in your ears without having to adjust them. The Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. It’s important to ensure they are positioned correctly for the best experience with sound and comfort. We hope these tips help enhance your experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound & quality!
on August 24, 2025
Posted by: Velocity216
[This review was collected as part of a promotion.] The Galaxy Buds 3 are honestly some of the best earbuds I’ve used. They fit really comfortably and don’t fall out, even if you’re walking around or exercising. The sound is clear with strong bass, but not too heavy, so music and podcasts sound great. Noise canceling works really well—it blocks out background noise when you want quiet, and the ambient mode makes it easy to hear what’s going on around you. Calls are super clear too, and people on the other end say they can hear me without background noise. The battery lasts a long time, and just a quick charge gives hours of use, which is super convenient. They connect instantly to my phone, and the touch controls make it easy to skip songs or adjust volume.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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