Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
This product has amazing features
on May 21, 2026
Posted by: Jay2goated
[This review was collected as part of a promotion.] The Galaxy Buds3 are a strong choice for Samsung users who want smart earbuds with AI features. The integration with Galaxy AI makes them unique by adding real-time translation, adaptive sound, and smarter call quality. While the ANC and fit may not be perfect for everyone, they still offer a great balance of sound, convenience, and intelligent features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality of sound
on May 21, 2026
Posted by: Luisec06
[This review was collected as part of a promotion.] I’ve been using my Galaxy Buds3 every day and they’ve become a normal part of my routine. I usually put them on when I’m heading to work and I'm listening to music. They connect instantly to my phone, which makes everything feel really seamless.
One feature I really like is how they work with Galaxy AI. When I’m watching videos or listening to something in another language, the live translation and AI features can help me understand things much more easily. It’s actually pretty useful in real situations, not just a gimmick.
The sound quality is also really good. Music sounds clear and balanced, and the bass is strong without being overwhelming. They’re also very comfortable, so I can wear them for a long time without them bothering me.
During the day I use them for calls too, and the microphones work well—people can hear me clearly even when I’m outside or there’s some background noise.
When I get home, I usually use them to watch videos or shows on my phone, and the sound makes the experience much better. Overall, they’re really convenient earbuds that fit perfectly into my everyday use.
One feature I really like is how they work with Galaxy AI. When I’m watching videos or listening to something in another language, the live translation and AI features can help me understand things much more easily. It’s actually pretty useful in real situations, not just a gimmick.
The sound quality is also really good. Music sounds clear and balanced, and the bass is strong without being overwhelming. They’re also very comfortable, so I can wear them for a long time without them bothering me.
During the day I use them for calls too, and the microphones work well—people can hear me clearly even when I’m outside or there’s some background noise.
When I get home, I usually use them to watch videos or shows on my phone, and the sound makes the experience much better. Overall, they’re really convenient earbuds that fit perfectly into my everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Licecthese
on May 21, 2026
Posted by: Deepsteve7
[This review was collected as part of a promotion.] Love these buds, not the best sound for bass butthey sound great and they look cool. They are super comfortable. Can't go wrong
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great user friendly features.
on May 21, 2026
Posted by: Nstressed
[This review was collected as part of a promotion.] I love the noise canceling features and stream line feel. The AI features are user friendly and well integrated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality sound with Galaxy AI included
on May 21, 2026
Posted by: FlyingJ
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a bold leap forward, trading the old "bean" shape for a sophisticated Blade design. This shift isn't just aesthetic; the new stems offer precise pinch-and-swipe controls and a more ergonomic fit for all-day comfort.
Audiophile Sound
The audio quality is stellar, powered by a dual-driver system (11mm woofer + 5.5mm planar tweeter). Expect crisp, airy highs and a deep, controlled bass. With the Samsung Seamless Codec, you’re getting 24-bit high-resolution audio that brings every layer of your favorite tracks to life.
The Power of Galaxy AI
The standout feature is the integration of Galaxy AI, which makes these buds feel like they’re thinking alongside you:
Adaptive ANC: Galaxy AI analyzes your surroundings in real-time, automatically letting in sirens or voices while blocking out consistent drone noise.
Live Interpreter: Use Interpreter Mode to hear real-time translations directly in your ears—a game-changer for international travel.
Crystal Clear Calls: AI-driven beamforming isolates your voice from wind and traffic, ensuring you're always heard perfectly.
Verdict: With its stylish "Blade Lights," IP57 durability, and the sheer intelligence of Galaxy AI, the Buds3 Pro are the ultimate choice for anyone in the Samsung ecosystem
Audiophile Sound
The audio quality is stellar, powered by a dual-driver system (11mm woofer + 5.5mm planar tweeter). Expect crisp, airy highs and a deep, controlled bass. With the Samsung Seamless Codec, you’re getting 24-bit high-resolution audio that brings every layer of your favorite tracks to life.
The Power of Galaxy AI
The standout feature is the integration of Galaxy AI, which makes these buds feel like they’re thinking alongside you:
Adaptive ANC: Galaxy AI analyzes your surroundings in real-time, automatically letting in sirens or voices while blocking out consistent drone noise.
Live Interpreter: Use Interpreter Mode to hear real-time translations directly in your ears—a game-changer for international travel.
Crystal Clear Calls: AI-driven beamforming isolates your voice from wind and traffic, ensuring you're always heard perfectly.
Verdict: With its stylish "Blade Lights," IP57 durability, and the sheer intelligence of Galaxy AI, the Buds3 Pro are the ultimate choice for anyone in the Samsung ecosystem
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Can't Function Without Them!!
on May 21, 2026
Posted by: Kihoney
[This review was collected as part of a promotion.] I absolutely love my Galaxy Buds3!! I love how they fit perfectly in my ears; they came with extra pieces so that I could find the ones that fit my ears perfectly!! When I listen to music or watch a movie with them, the sound is amazing!! I can change the sound setting to fit whether I am listening to music, talking on the phone, or watching a movie. When I use them for a phone call, the person that I am speaking with can hear me very clearly. The Buds3 cancels out all background noise, which is very important for me because I am a Tractor-Trailer Driver and the truck is loud, so without this, the person I am speaking to would not be able to hear me. This is an amazing feature on these Buds3Buds3!! I love the quick touch features built into the Buds3 because it makes using them a breeze. Plus, I get to personalize what each Bud does when I touch them, so I can make them my own and work best for me. As a Truck Driver, being able to stay safe and focused on the road is imperative, and my Buds3 help make that possible because with just a quick squeeze of my Bud, I can answer or end a call. I cannot imagine my life without my Samsung Galaxy Buds3!!! I use them all day! One of my absolute favorite features, because there are so many, are the lights on the back of the Buds3. I can keep them on while they're in my ears. Not only does it look cool, but they immediately draw attention and people see them, so they know I'm not crazy talking to myself! LOL!!! Thank you Samsung!!! 🥰💞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Earbuds but Volume Is Low
on May 21, 2026
Posted by: Nick1999
[This review was collected as part of a promotion.] The Galaxy Buds3 have a nice design and are comfortable to wear for a long time. They connect quickly to my phone and the touch controls work well. The noise cancellation feature helps reduce some background noise, which is useful in busy places.
However, the sound volume is lower than I expected. Even with noise cancellation turned on, the earbuds do not get very loud. The sound quality is clear, but the low volume makes it harder to enjoy music in noisy environments.
The battery life is good and the charging case is small and easy to carry. Overall, the Galaxy Buds3 have good features and comfort, but the volume could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Earbuds but Volume Is Low
on May 21, 2026
Posted by: Nick1999
[This review was collected as part of a promotion.] The Galaxy Buds3 have a nice design and are comfortable to wear for a long time. They connect quickly to my phone and the touch controls work well. The noise cancellation feature helps reduce some background noise, which is useful in busy places.
However, the sound volume is lower than I expected. Even with noise cancellation turned on, the earbuds do not get very loud. The sound quality is clear, but the low volume makes it harder to enjoy music in noisy environments.
The battery life is good and the charging case is small and easy to carry. Overall, the Galaxy Buds3 have good features and comfort, but the volume could be better.
Value
4
Written by a customer while visiting Samsung US