Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,015 Reviews)
Rating breakdown 2,015 reviews
5 Stars
1,033
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
259
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Belen
from San Jose
Expertise:Intermediate
Verified Purchase:Yes
I light how light weight the are I dont like that they dont come with a case option but overall good sound and like the volume feature
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Watch
on August 15, 2025
Posted by: diegonicolaslh
[This review was collected as part of a promotion.] This watch is incredible! I've tried plenty of smart watches in the past, and none really compare to the overall quality of this watch. It tracks everything perfectly and accurately! One of my favorite features of this watch is the sleep and energy measurements it takes, and the battery has a significant run time allowing you to wear it for an extended amount of time. Using Galaxy AI from your wrist is a game changer, allowing me to do everything from my watch that I would normally do on my phone. Perfect for quick tasks and reminders to setting up workouts and timers. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Harrelle
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Buds have great sound. Does not stay securely in ear.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your feedback, Harrelle! We're pleased to see that you think the Galaxy Buds3 have great sound quality! To help you achieve the best fit, remember that the Galaxy Buds3 are open-type earbuds without tips. Start by checking the bottom for directional marks—look for the "L" for left and "R" for right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the buds slightly so the microphone points towards your mouth, rather than straight down. You can also adjust the fit by rotating the buds forward and backward until they feel just right. We hope these tips improve your experience, and if you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are great
on August 16, 2025
Posted by: 23lvee
[This review was collected as part of a promotion.] The sound quality is great. The best I've heard actually. Galaxy AI is great on the buds3 because Ive used the live interpreter and the eq. the live interpreter is really good as I went to South Korea and couldn't understand anything, until I popped a bud into my ear haha. I love using these for school and just everyday. the sound quality again is just so good, good clarity, bass, treble, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stops charging after morning walk
on August 16, 2025
Posted by: Esnel1010
from South Carolina
Expertise:Expert
The Galaxy Buds3 is one of the worst buds I ever bought from any Samsung line of products..because anytime I do things that makes me sweat or I go for my morning walk, the buds will stop charging even after cleaning or drying..this is the second time I am having this issue.
@ Samsung you really need to do something about it, otherwise it'll spoil the reputation of your future products of buds customers.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, August 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Esnel. We love to see that you use your buds when you go for your morning walk, but we hate to see that you may be experiencing some challenges when trying to charge them afterward. It's great to see that you already make sure to clean your buds after sweating. Be sure to check out the additional troubleshooting steps to help you resolve this. Also, keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
The earbuds are good and fit nicely. lasted 1 year
on August 16, 2025
Posted by: Hudson
[This review was collected as part of a promotion.] They fit nicely but only lasted 1 year and started not connectinv correctly after 7 months
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works wonderful with galaxy
on August 17, 2025
Posted by: Shadowmedic
[This review was collected as part of a promotion.] These are perfect for someone like me who have problems with any earbuds that have a tip on them that goes into your ear. For me they aren't super secure but I got some rubber pieces that go over the end that helps the buds stay in. They work well with the Galaxy AI and I can ask questions directly to the earbuds and get my answers quickly. They are great for calls and for keeping your hands free while on the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
need more base
on August 17, 2025
Posted by: airbudd
[This review was collected as part of a promotion.] need more base and back ground noise reduction. the battery life is good. volume is a bit low
Value
5
Written by a customer while visiting Samsung US