Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,177 Reviews)
Open Ratings Snapshot
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Weird
on July 27, 2025
Posted by: Applehater 67
Expertise:Beginner
I liked these from thr start but I dont understand if these are waterproof or not, but anyway. One earbud is louder than the other and it is super frustrating
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 29, 2025
We appreciate your candid feedback on the Galaxy Buds3! It's great to know that you liked your buds from the start. The Buds3 comes with a water-resistance classification of 10ATM, allowing exposure to up to 100 meters of water for a maximum of 10 minutes, and it has an IP68 rating, which means it can withstand being submerged in up to 6 feet of water for up to 30 minutes. Please remember to rinse off any residue and dry the buds after they get wet. If you're xpericing no or low volume and poor sound quality on one or both buds, there may be a couplof e reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Be sure to check out the link attached for troubleshooting options to help resolve this. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds 3 astonishing.
on July 27, 2025
Posted by: Lbthreat
[This review was collected as part of a promotion.] I love how the ear buds, can switch between products with no issues and can identify calls coming from the different devices. The ear buds volume and outside noise cancelation is amazing. The sound quality is unmatched. The only problem with the buds is it does not stay in the ear with readjusting. The al galaxy takes these buds to the same level as the pros
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Buds
on July 28, 2025
Posted by: J19Law
[This review was collected as part of a promotion.] These ear buds are amazing to say the least. They live up to what's been said. Samsung has done it again I am happy with my pair.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An escape from reality
on July 28, 2025
Posted by: Smiling
[This review was collected as part of a promotion.] Samsung buds 3 are amazing with the incredible features that they offer like noise canceling, with this feature i have escaped from reality and got into my own world with my favorite music without disturbs also with Galxy Ai everything is more easy to operate and it helps you to have more control over your device. Im so in love with my buds because I can take them wherever I want and I case I lose them I can keep track of them, this buds offer you an amazing experience to relax and listen to your favorite songs or watch movies including a great sound for those special effects.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Built great but they just dont work
on July 28, 2025
Posted by: SpencerJ133
from Ames Iowa
Expertise:Expert
No matter what I do I can't get these things to stay in my ears, I've had airpods with no issues and own 4-5 pairs of older galaxy buds and this product just won't work. Super disappointing.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 29, 2025
We appreciate you sharing your review of the Galaxy Buds3 with us, Spencer. Your insights help us as we continue to make changes and improvements. We see that you may be having a hard time trying to keep your buds from falling out. It's important to pay attention to the directional marks on the bottom of the earbuds. You will find an “R” indicating the right bud and an “L” for the left. When inserting them, make sure the “R” bud is in your right ear with the “R” facing you, and do the same for the “L” in your left ear. For optimal comfort and sound quality, try angling the earbuds slightly so that the microphone points towards your mouth instead of straight down. You can also rotate the buds forward and backward until they fit comfortably. We're excited to see that you're a loyal Samsung Buds user, and we hope that your experience wth the Buds3 improves with these tips. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Style of earbuds
on July 28, 2025
Posted by: Teda44
[This review was collected as part of a promotion.] I definitely love the salad is headphones or earbuds I do wish I got the pros with the grip piece so we're staying in my ear better but all in all the volume with these earbuds is nice I love the touch features you can use the volume the hanging up the answer I love that with the earbuds
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like how it sounds and the different modes
on July 28, 2025
Posted by: Jojo2hotty
[This review was collected as part of a promotion.] I like how the ai makes things easier and accurate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They work great
on July 28, 2025
Posted by: Meg8278
[This review was collected as part of a promotion.] I own both the Galaxy buds 3 and the Galaxy buds 3 pro. I definitely prefer the Galaxy bud 3 pro. I like the way they fit in my ear better. The noise canceling. But the Galaxy buds three are still good earbuds. They have good sound. They don't quite stay in my ears all the time. But other than that they are still good earbuds.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 29, 2025
Thank you so much for your review of the Galaxy Buds3, Meg! We’re always thrilled to hear your thoughts. We want to ensure you get the most out of your earbuds, so when putting on your buds be sure to pay attention to those directional marks. Remember, the “R” should be in your right ear with the “R” facing you, and the “L” in your left ear. It’s those little details that make a big difference! For the best sound and comfort, don’t hesitate to angle the earbuds slightly so that the microphone points toward your mouth. This can really enhance the clarity during calls. You can also find that perfect fit by rotating the buds forward or backward until they feel just right for you. We’re here to make sure you enjoy every moment with your Galaxy Buds3! For any further concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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