Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Airbuds are eh
on February 11, 2025
Posted by: Awburn
[This review was collected as part of a promotion.] I want to love them but they're just not 100% in all areas. L
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than previous version.
on February 11, 2025
Posted by: CiscoDIY
[This review was collected as part of a promotion.] The audio eraser future is actually better than expected. I were them when I work in my DIY projects playing my favorite motivational songs keeping me more active all day with quality audio sound, long lasting battery, and ultra light weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No comparison
on February 11, 2025
Posted by: 8675309
[This review was collected as part of a promotion.] Like most samsung products I owe I have compared them to other,. As many options are available on today's market. I have tried buds from various manufacturers and price levels only to decide no other provide to quality and benefits that Samsung does. And in doing so often they're less expensive than other brands with far less quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality
on February 11, 2025
Posted by: MarkWMD
[This review was collected as part of a promotion.] The bud work flawlessly. Easy to connect. They are comfortable. Wireless charging to the case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I like the style but
on February 11, 2025
Posted by: TiffV15
[This review was collected as part of a promotion.] The device itself is really cool, the sound is great as well my only problem is my ears are small & they really don't stay in & the hurt after like 30 min. I really like the galaxy buds2 much better.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi Tiff! Thanks for taking the time to share your thoughts on the Galaxy Buds3. We always love getting insightful feedback from our valued customers. It's fantastic to see that you enjoy the excellent sound quality these earbuds provide. We also understand that having a proper fit is essential for the best experience. Since the Galaxy Buds3 are open-type earbuds rather than canal-type ones, they do not come with earbud tips. To get started, simply place them in your ears, checking the bottom of the earbuds for directional marks that indicate "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth instead of straight down. You can adjust the buds by rotating them forward or backward until you find a comfortable fit. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Samsung's Worst Buds
on February 11, 2025
Posted by: Pamela
[This review was collected as part of a promotion.] Bought these and used them for a few days and I couldn't wear them anymore. Now Brief : Left side constantly falls out and the right one hurts my ear so much that it was irritating my ear. When I contacted Samsung about these issues, they basically told me OH WELL I asked if I could exchange them for the buds3 pro and pay the difference and was told NO. I had been buying Samsung buds for a long time, since they had the old wired white ones and each generarion since then. Will probably not buy anymore.
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3, Pamela. The Buds3 has a new 11mm speaker and a 1.5x amp-enhanced diaphragm, significantly improving sound quality and transforming it from dull to dynamic. You can enjoy exceptional audio quality regardless of how the Buds fit in your ears. We understand that having a comfortable fit is crucial in order to have the best experience with your buds. Since the Galaxy Buds3 are open-type earbuds, they do not have earbud tips. All you need to do is place them in your ears. Be sure to check the bottom of the earbuds for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the microphone on the bottom slightly so that it points toward your mouth rather than straight down, and adjust the buds by rotating them forward and backward until you find the right fit. We hope that this helps you achieve a better fit with your Buds3. If you have any questions or concerns, please be sure to reach out to us at Samsung Support, and we'll be more than happy to assist you further. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best part of these buds are that they fall.
on February 11, 2025
Posted by: ELCOCHO88
[This review was collected as part of a promotion.] I usually use my buds for work and since I walk a lot they did better and they don't fall out as much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Works Like A Dream
on February 11, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] So far I have had these since they were released and love them. The sound is so crisp and you can customize them to your liking!
Value
5
Written by a customer while visiting Samsung US