Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Love my buds
on June 30, 2025
Posted by: Mrswilliams
[This review was collected as part of a promotion.] Galaxy AL makes it easier to send text messages. Sound is clear. Love my buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software with bugs.
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Sometimes when I used my left bud the microphone wouldn't work, then I would switch to the right bud and it would work normally. I only used the left one to listen because it wouldn't work for talking. Sometimes it would work but then the battery would run out and I would charge it to use it again and it wouldn't work again. The right bud never had this problem. They were less than six months old since I bought them new. Also, it's very uncomfortable to press the button because it doesn't feel comfortable when pressed, it pops out of the ear. On the other hand, I liked the color and the design, but comparing comfort, efficiency, and convenience, I'd say I'd give it a 3/10. Thanks.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi Gabriel! Thank you so much for sharing your feedback about the Galaxy Buds3. We understand how frustrating it can be if the left earbud isn’t performing as expected. It sounds like you're dealing with some microphone concerns, which can sometimes happen if the microphone hole gets blocked. Regular cleaning can make a big difference! We recommend using a clean, dry, soft brush or a cotton swab to gently clear out any earwax or debris that might be affecting the sound quality. It’s also a good idea to wipe your earbuds with a soft, dry cloth after each use and to keep them dry, as moisture can impact performance. We’re glad to see that you enjoy the color and design! We know comfort is key in providing great audio experiences, and we strive to ensure our products meet those needs. If what you are experiencing persists after cleaning, please don’t hesitate to reach out to Samsung Support. We offer a 12-month limited warranty for manufacturer defects, and you may also consider Samsung Care+ for extended protection. Your satisfaction is important to us, and we're here to help! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
The fit of the ear buds
on June 30, 2025
Posted by: Sammi01
[This review was collected as part of a promotion.] I really like these headphones the sound quality is really good and all the other features are really good as well it's just the fit if I laugh or even smile they fall out of my ears.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you so much for sharing your experience with the Galaxy Buds3, Sammi! We appreciate you sharing your concerns regarding the fit. Since the Galaxy Buds3 are open-type earbuds rather than canal-type ones, they don't come with ear tips like some previous models. To help you get the best fit, all you need to do is simply place them in your ears correctly. Start by checking the bottom of the earbuds for the directional marks: you’ll see an ‘L’ for the left bud and an ‘R’ for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. For added comfort, angle the bud slightly so that the microphone on the bottom points towards your mouth instead of straight down. You can also adjust the earbuds by rotating them forwards and backwards until they feel just right. We truly appreciate your feedback, and we hope these tips work well for you. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to pair and use.
on June 30, 2025
Posted by: BuckeyeBoy49
[This review was collected as part of a promotion.] I use them to stream music and movies. Haven't used Galaxy AI with the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 30, 2025
Posted by: Gary1967
[This review was collected as part of a promotion.] Ear buds were good but didn't stay in the ear they kept falling out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Buds
on June 30, 2025
Posted by: BrianG
[This review was collected as part of a promotion.] I lobed the buds 2 and never wanted to swap until pro 3 they feel soo confortable and sound awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy buds are the best
on June 30, 2025
Posted by: Abraham69
[This review was collected as part of a promotion.] The noise cancelation is great when there's to much noise
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my earbuds
on June 30, 2025
Posted by: MsPerd
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy earbuds the "Galaxy AI" feature is a life saver and can come in handy when needing assistance the noise canceling features as well as the long lasting battery life makes this a great buy!
Value
5
Written by a customer while visiting Samsung US