Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,034
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
262
50%of customers recommend this product.
(
332 out of
665)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Great ear buds!
on June 30, 2025
Posted by: Zul5796
[This review was collected as part of a promotion.] Galaxy AI works amazing with these earbuds! I am in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with buds
on June 30, 2025
Posted by: Buddy47
[This review was collected as part of a promotion.] Sometime they play loud sometimes the don't. I sent them in for repair in like 1 week after purchase.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3! We understand that it can be disappointing when things don’t go as expected, and we appreciate you reaching out for support shortly after your purchase. The Galaxy Buds3 Pro comes with enhanced 2-way speakers, featuring an advanced woofer and tweeter that deliver a wide frequency response, unveiling the minute details in your music. We can’t wait for you to enjoy that amazing sound quality once your buds are back from repair. Your experience matters to us, and we’re here to assist you in any way you need. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent but not amazing
on June 30, 2025
Posted by: Travisb263
[This review was collected as part of a promotion.] I expected better sound quality coming from Samsung. Galaxy AI can't ever do anything I ask it too
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy buds : Comfortable fit
on June 30, 2025
Posted by: Khaleel
[This review was collected as part of a promotion.] The Galaxy Buds are very comfortable and fit perfectly in my ears. However, I feel the battery life could be improved, as I need to charge them quite frequently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on June 30, 2025
Posted by: Desi777
[This review was collected as part of a promotion.] Works well with phone. Has great battery life. Love, that they are compatible with Galaxy Wearable. So if you lose one earbud, you can always use the app to find them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best buds I've used in a while
on June 30, 2025
Posted by: Gubby124
[This review was collected as part of a promotion.] I've been a loyal Samsung user for years, and with each iteration, Samsung just keeps raising the bar. The Galaxy Buds 3 are no exception – in fact, they might just be their best yet (apart from the pro model). I've been using them daily for a week now, and they've quickly become my go-to earbuds for everything from workouts to long commutes.
The comfort and fit are outstanding. They've clearly refined the design to be similar to airpods, and these feel incredibly secure and lightweight in my ears. I barely notice they're there. The sound is excellent with good bass and clear noise. Using wearable to change the EQ settings was a good thing to keep in since the buds2. Connectivity is seamless, and there's no need to pair them everything you want to listen to something, just take 'em out with Bluetooth on, and then your done. Even for the price, the buds 3 is a pair a headphones that I would recommend for any phone user!
The comfort and fit are outstanding. They've clearly refined the design to be similar to airpods, and these feel incredibly secure and lightweight in my ears. I barely notice they're there. The sound is excellent with good bass and clear noise. Using wearable to change the EQ settings was a good thing to keep in since the buds2. Connectivity is seamless, and there's no need to pair them everything you want to listen to something, just take 'em out with Bluetooth on, and then your done. Even for the price, the buds 3 is a pair a headphones that I would recommend for any phone user!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on June 30, 2025
Posted by: Mrswilliams
[This review was collected as part of a promotion.] Galaxy AL makes it easier to send text messages. Sound is clear. Love my buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software with bugs.
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Sometimes when I used my left bud the microphone wouldn't work, then I would switch to the right bud and it would work normally. I only used the left one to listen because it wouldn't work for talking. Sometimes it would work but then the battery would run out and I would charge it to use it again and it wouldn't work again. The right bud never had this problem. They were less than six months old since I bought them new. Also, it's very uncomfortable to press the button because it doesn't feel comfortable when pressed, it pops out of the ear. On the other hand, I liked the color and the design, but comparing comfort, efficiency, and convenience, I'd say I'd give it a 3/10. Thanks.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi Gabriel! Thank you so much for sharing your feedback about the Galaxy Buds3. We understand how frustrating it can be if the left earbud isn’t performing as expected. It sounds like you're dealing with some microphone concerns, which can sometimes happen if the microphone hole gets blocked. Regular cleaning can make a big difference! We recommend using a clean, dry, soft brush or a cotton swab to gently clear out any earwax or debris that might be affecting the sound quality. It’s also a good idea to wipe your earbuds with a soft, dry cloth after each use and to keep them dry, as moisture can impact performance. We’re glad to see that you enjoy the color and design! We know comfort is key in providing great audio experiences, and we strive to ensure our products meet those needs. If what you are experiencing persists after cleaning, please don’t hesitate to reach out to Samsung Support. We offer a 12-month limited warranty for manufacturer defects, and you may also consider Samsung Care+ for extended protection. Your satisfaction is important to us, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US