Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Scott
Verified Purchase:Yes
Night and day ... these are much, much more comfortable than my gen 1's
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Sound and Comfort with Some Room for Impro
on February 18, 2025
Posted by: Kev503
[This review was collected as part of a promotion.] The Galaxy Buds3 offer an impressive audio experience with clear highs, deep bass, and excellent noise cancellation. The design is sleek and comfortable, making them great for long listening sessions. Battery life is solid, and the touch controls are responsive and customizable.
However, the fit might not be ideal for everyone, especially during intense workouts. While the connectivity is mostly seamless, occasional Bluetooth hiccups can occur. The companion app provides useful features, but more EQ customization options would be a welcome addition.
Overall, these earbuds deliver premium performance, making them a great choice for everyday use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Estefani
from Tx
Expertise:Intermediate
Verified Purchase:Yes
I like them but they fall out of my ears very quickly, they don't hold well in my ear, everything else I love, good sound, and it doesn't cancel out outside sound, you can hear a lot
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 19, 2025
Hey Estefani! Thank you for sharing your thoughts on the Galaxy Buds3. We're ecstatic to hear about your experience with them. The open-type design really sets them apart, providing a comfortable fit without the need for earbud tips. To get started, simply place the earbuds in your ears—just be sure to check for the directional markings on the bottom, which indicate "L" for left and "R" for right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. You can adjust the angle slightly so that the microphone points towards your mouth rather than straight down, and rotate the buds forwards and backwards until the fit feels just right. We designed the Galaxy Buds3 to adapt to your needs, whether you’re on a call or enjoying your favorite playlist. If you have any further concerns or questions you’d like to ask, pleae do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
broke the same day
on February 18, 2025
Posted by: Dalton
Expertise:Expert
do not buy they fall out of your ears and broke from a two-foot fall the day I got them I didn't even really get to use them. this is coming from someone who has used Samsung for years and this is the only bad product I've ever come across.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Dalton. Your feedback is crucial as we continue to make improvements and changes. The Buds3 features immersive audio, and the Samsung Seamless Codec allows for high-quality streaming across devices, supporting up to 24-bit/96kHz audio. Additionally, the Adaptive Equalizer adjusts sound settings for an optimized listening experience. We hate to see that your buds fell and are not working. We aim to ensure our customers have the best experience possible with our devices. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please be sure to reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 18, 2025
Posted by: Js1234543
[This review was collected as part of a promotion.] Seamless actions between apps, easy to use and set up and works Great with my Samsung phone and laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 18, 2025
Posted by: JjgarciA85
[This review was collected as part of a promotion.] Easy to use great sound all the touch features they have are awesome ill definitly buy another set
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but Slip
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] These are really good ear buds, but I do struggle with them slipping out of my ear. I don't think I could workout with them for fear of them falling out. The audio is great and the translation feature is really cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements
on February 18, 2025
Posted by: Floridaboy
[This review was collected as part of a promotion.] I really like the buds 3. Big improvements. Easy to use
seamless actions across apps
Value
5
Written by a customer while visiting Samsung US