Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
3
Not very noise cancelling
on May 25, 2026
Posted by: Crunk2shop
[This review was collected as part of a promotion.] Hangs up while getting out of case, noise cancelling is not cancelling...can hear lots around and ir.they slightly move it's really loud static sounds
Value
3
Response from Samsung USBy R&R, June 4, 2026
What’s up Crunk2shop,
Thank you for sharing your thoughts. The Galaxy Buds3 deliver clear sound and have useful features that enhance your listening experience, making it simple and enjoyable. We understand that noise canceling is essential for improving overall audio quality.
To ensure you have the best experience, please make sure that both your earbuds and your phone or tablet are updated with the latest software versions. If you encounter issues while using specific apps, such as Spotify, ensure those apps are also up to date.
Additionally, to enable active noise canceling (ANC) and minimize any static sounds, make sure that your Galaxy Buds3 fit securely in your ears. We appreciate you taking the time to provide feedback. Thank you for being a valued Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts. The Galaxy Buds3 deliver clear sound and have useful features that enhance your listening experience, making it simple and enjoyable. We understand that noise canceling is essential for improving overall audio quality.
To ensure you have the best experience, please make sure that both your earbuds and your phone or tablet are updated with the latest software versions. If you encounter issues while using specific apps, such as Spotify, ensure those apps are also up to date.
Additionally, to enable active noise canceling (ANC) and minimize any static sounds, make sure that your Galaxy Buds3 fit securely in your ears. We appreciate you taking the time to provide feedback. Thank you for being a valued Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good.audio but fit could be better
on May 25, 2026
Posted by: Jehu8311
[This review was collected as part of a promotion.] The sound quality on the Galaxy Buds3 is very good, and connecting them to my Samsung phone was completely seamless. The touch controls are also quite responsive. However, the open-ear design doesn't fit my ears perfectly, and they tend to loosen up when I am working out. Good overall, but physical fit will depend on the person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product love the volume on these buds
on May 25, 2026
Posted by: Oldmanjo3y
[This review was collected as part of a promotion.] Galaxy ai really helped me out with the ear buds I work with my hands and the get dirty so I was able to make calls and hears messages all day hands free
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Sound / Bad Fit
on May 25, 2026
Posted by: terror
[This review was collected as part of a promotion.] These buds would be perfect if they just fit better. They don't stay in the best position and require constant adjustment. This product feels like it was designed to get me to abandon the form factor. It may actually force me to abandon this brand of buds entirely.
Value
2
Response from Samsung USBy R&R, June 3, 2026
Hola terror,
Thank you for sharing your review. The Galaxy Buds3 deliver powerful sound and a sleek design, making everyday listening feel effortless. We understand how important fit and comfort are for long listening sessions, and we hope to help you find the best way to wear them.
The Galaxy Buds3 are open-type earbuds instead of canal-type ones, so they don't have earbud tips. To get started, simply follow these steps:
1. Check the bottom of the earbuds for directional marks; you'll see an "L" for the left ear and an "R" for the right ear.
2. Insert the R bud into your right ear, ensuring the R is facing you.
3. Insert the L bud into your left ear, ensuring the L is facing you.
4. Angle the side of the bud slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards or backwards until you find a comfortable fit.
Please check out our online article linked below for more information on achieving a good fit with your Galaxy Buds3.
We appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review. The Galaxy Buds3 deliver powerful sound and a sleek design, making everyday listening feel effortless. We understand how important fit and comfort are for long listening sessions, and we hope to help you find the best way to wear them.
The Galaxy Buds3 are open-type earbuds instead of canal-type ones, so they don't have earbud tips. To get started, simply follow these steps:
1. Check the bottom of the earbuds for directional marks; you'll see an "L" for the left ear and an "R" for the right ear.
2. Insert the R bud into your right ear, ensuring the R is facing you.
3. Insert the L bud into your left ear, ensuring the L is facing you.
4. Angle the side of the bud slightly so that the microphone on the bottom points towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards or backwards until you find a comfortable fit.
Please check out our online article linked below for more information on achieving a good fit with your Galaxy Buds3.
We appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exemplary Product!!!
on May 25, 2026
Posted by: Freightliner876
[This review was collected as part of a promotion.] I bought the Buds 3 in replacement of my Buds 2 that fell in water and let me tell you, I am not disappointed. The Buds 3 is sleek, fits well in the ear and the sound quality is magnificent! Crisp and clear and it still features the ANC like before. I use my buds for everything, haha! Work, calls, gaming, you name it and the battery life is tremendous for this product.
All in all, amazing product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the noise cancellation
on May 25, 2026
Posted by: Toweryboy36
[This review was collected as part of a promotion.] These things are great I love using them I wear them everyday and they help me hear with the ambient sounds effect and the accessibility settings these are great think I might upgrade to the buds 4 pro
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds!
on May 22, 2026
Posted by: Queball
[This review was collected as part of a promotion.] I don't go anywhere without my galaxy buds cuz u can't beat their superb sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 are great
on May 22, 2026
Posted by: Jastrodamus1431
[This review was collected as part of a promotion.] My Buds 3 are very comfortable in my ears and they sound great while listening to my music and watching shows and videos. While watching movies it has a very theatrical feel to it and a depth of sound to match. The Galaxy AI feature is very helpful when I'm searching for certain information that may not be available on the general internet. The Galaxy AI feature has helped me create documents and helped navigate me through certain projects. It's a high quality product with great sound and easy to use functions like call answering , call hang up, volume up and down functions, and it can also filter sounds really well with its ambient sound setting. I would highly recommend these earbuds for a quality sound experience.
Value
5
Written by a customer while visiting Samsung US