Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,166 Reviews)
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Samsung Galaxy A25 Phone
on March 8, 2025
Posted by: Shorty2luv
[This review was collected as part of a promotion.] Durable phone, It take great photos and when the battery is fully charged it last at least two days. I love the 5G it has not ever dropped a call. I highly recommend this phone to other cell phone. Also a good app. Is the "seamless actions across apps."
Value
5
Written by a customer while visiting Samsung US
Posted by: Manny
from Florida
Expertise:Beginner
Verified Purchase:Yes
They fall to easily from your ear. And sound didn't last good to much.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3, Manny. Ensuring that buds fit comfortably and provide great sound quality is essential, and we’d like to offer a few tips to enhance your experience. The Galaxy Buds3 are open-type earbuds designed to provide a lightweight and natural wearing experience. To make sure they stay securely in place, check the directional marks (L and R) on the earbuds. Insert the right earbud with the "R" facing you and the left earbud with the "L" facing you. Slightly angle the earbuds so the microphone points toward your mouth rather than straight down, and gently rotate them forward or backward until they feel snug. This adjustment can help improve both stability and comfort. For sound quality, keeping the earbuds clean and free of debris ensures they deliver optimal performance. As open-type earbuds, they are crafted for a more natural listening experience while still providing great audio. Also, be sure to keep your buds up to date so that they perform at their best We value your feedback and appreciate the time you’ve taken to share your thoughts. If there’s anything further you’d like us to assist with, please don’t hesitate reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Valley
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Always one of the buds on low volume then the other they are not synchronizating
Very disappointed
Very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Valley. Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out because one of your buds sound volume is lower than the other and we're here to help. First, make sure your device's software and related apps are updated to the latest version. You can do this by going to Settings, selecting Software Update, tapping Download and Install, and following the on-screen instructions. It's also important to note that an imbalance in sound volume can occur if the earbuds are not worn properly. For optimal sound quality and performance, ensure that the Galaxy Buds Pro are placed correctly in your ears, as improper placement can affect their functionality and sound quality. If the volume levels remain uneven despite wearing them properly, you can adjust the left/right sound balance in the Galaxy Wearable app. Just open the app, tap on Advanced, go to the Hearing Enhancements menu, and set the balance to the center. This should help restore an even sound experience. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: CAR54MEN
from Sarasota, Florida
Expertise:Beginner
Verified Purchase:Yes
It doesn't matter how much I adjust them, they keep slipping off,
They don't stay in my ears.
They don't stay in my ears.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best headphones I've ever had worth!
on March 10, 2025
Posted by: Budsman2
[This review was collected as part of a promotion.] The seamless of connections between devices is what I like the most having multiple things all connected without issue is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on March 10, 2025
Posted by: MFajardito
[This review was collected as part of a promotion.] I had other headphones before (not Samsung) and the truth is that these surprised me not only with the sound output when listening to music, but also with the clarity with which the person calling you hears you and how easy they are to control.
The best decision I could have made
The best decision I could have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing product
on March 10, 2025
Posted by: SamsungPerson
[This review was collected as part of a promotion.] Have never had a really good pair of ear buds before. These ear buds fit comfortably in my ears and have amazing sound controls and noise cancelation whenever you choose. Very convenient for pausing music or controlling volume at the touch of your finger tips. Work in a very dirty environment so even ordered extra pairs cause it's well worth the cost. Pairs automatically to phone after set up and easy to track when lost using Wearable or 'Find My' app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not stay 8n ear very securely
on March 10, 2025
Posted by: Consumer1
[This review was collected as part of a promotion.] They don't stay in my ears the6 fall out constantly and I already dropped one
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Thank you so much for your review of the Galaxy Buds3! We’re thrilled to hear your thoughts as we continue to make improvements. We see that you may be having some difficulty trying to get the right fit with your buds. The Galaxy Buds3 are open-type, which truly sets them apart. The design is all about comfort and ease of use. To ensure a perfect fit, first, place the earbuds in your ears and check the bottom for directional markings; you'll see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear, making sure the "R" faces you, and do the same with the left bud (L) in your left ear. For optimal comfort, adjust the earbuds by angling them slightly so that the microphone at the bottom points towards your mouth rather than straight down, and feel free to rotate them forwards and backwards until you find the fit that feels best for you. If there's anything else you need help with or if you have more feedback, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US