Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Great buds, couple flaws...
on June 29, 2026
Posted by: StayTru
[This review was collected as part of a promotion.] I love the buds, the battery life could definitely be better though. It is extremely annoying that i cant make it past 3 1/2 hrs of use before they need a charge. The Galaxy AI features are cool.
Value
4
Response from Samsung USBy R&R, July 16, 2026
Good day StayTru,
Thank you for taking the time to leave a review of your Galaxy Buds3. With their sleek design, immersive audio, and useful Galaxy AI features, the Galaxy Buds3 provide an enjoyable listening experience. We understand that the need for a charge after approximately three and a half hours can interrupt longer listening sessions. To extend battery life, you can turn off features like ambient sound and active noise cancellation (ANC) from time to time. We appreciate your feedback regarding battery performance as Samsung continues to enhance the Galaxy Buds experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to leave a review of your Galaxy Buds3. With their sleek design, immersive audio, and useful Galaxy AI features, the Galaxy Buds3 provide an enjoyable listening experience. We understand that the need for a charge after approximately three and a half hours can interrupt longer listening sessions. To extend battery life, you can turn off features like ambient sound and active noise cancellation (ANC) from time to time. We appreciate your feedback regarding battery performance as Samsung continues to enhance the Galaxy Buds experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Noise Cancelation
on June 29, 2026
Posted by: Dme4all
[This review was collected as part of a promotion.] The new ONE UI 8.5 OS enables AI Sound control and enhanced noise cancelation with my Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good confort
on June 29, 2026
Posted by: Dierua
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 for 3 weeks now, and I’m honestly blown away. Samsung took everything people loved about the previous generations and refined it into a pair of earbuds that feel premium from the moment you open the case.
Sound Quality: 10/10
The audio is crisp, detailed, and beautifully balanced right out of the box. Bass hits deep without muddying the mids, vocals are crystal clear, and the highs never get harsh. The new enhanced 2-way speaker design really shows — whether I’m listening to hip-hop, podcasts, or acoustic tracks, everything sounds rich and immersive. With the updated Galaxy AI, the adaptive EQ actually tunes the sound to my ear shape and environment in real time. It’s noticeable.
The audio is crisp, detailed, and beautifully balanced right out of the box. Bass hits deep without muddying the mids, vocals are crystal clear, and the highs never get harsh. The new enhanced 2-way speaker design really shows — whether I’m listening to hip-hop, podcasts, or acoustic tracks, everything sounds rich and immersive. With the updated Galaxy AI, the adaptive EQ actually tunes the sound to my ear shape and environment in real time. It’s noticeable.
Comfort + Design
The new stem design isn’t just for looks. They’re lighter than the Buds 2 Pro and the fit is perfect for long sessions. I wore them for a 4-hour flight and forgot they were in. IP57 rating means I don’t stress about workouts or rain either. The case is pocketable and the new blade-light indicator is a small but genius touch.
The new stem design isn’t just for looks. They’re lighter than the Buds 2 Pro and the fit is perfect for long sessions. I wore them for a 4-hour flight and forgot they were in. IP57 rating means I don’t stress about workouts or rain either. The case is pocketable and the new blade-light indicator is a small but genius touch.
ANC + Call Quality
Active Noise Cancellation on the Buds 3 is the best Samsung has ever done. It wipes out plane noise, office chatter, and even wind. The AI-powered call clarity is wild — I took calls on a windy street and friends said I sounded like I was indoors. The real-time translation feature paired with a Galaxy phone is straight-up futuristic.
Active Noise Cancellation on the Buds 3 is the best Samsung has ever done. It wipes out plane noise, office chatter, and even wind. The AI-powered call clarity is wild — I took calls on a windy street and friends said I sounded like I was indoors. The real-time translation feature paired with a Galaxy phone is straight-up futuristic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 29, 2026
Posted by: ElSimple50
[This review was collected as part of a promotion.] Good product, durable and comfortable, with good volume
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you are using any thing else...your missing out
on June 29, 2026
Posted by: ImCandyland
[This review was collected as part of a promotion.] Hands down the best earbuds ever. These stay in my ear with out falling out like other company buds humhum. The sound quality and speakers are top notch. I like that when im watching a video and need to pause it, i can do so with a simple pinch of the bud stem. I love these so much. I take them everywhere with me. They pair easy and I love that i can track them if they are ever lost or misplaced. Galaxy AI is a great tool to use with these buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is amazing
on June 29, 2026
Posted by: SusieQ67
[This review was collected as part of a promotion.] Like the title of my review says, the sound and the tone are amazing. They are crisp and clear. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great using this to jog,work,party
on June 29, 2026
Posted by: Kingkong
[This review was collected as part of a promotion.] Galaxy watch is great i been using this for 2 years now. This is my day to day watch been using it for work,jog,swim, and party it style and shape makes it fit in any occasions. Also paired this with my phone and using GALAXY AI for my search which makes my search easy without grabbing my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This earbuds is great with cool looking.
on June 29, 2026
Posted by: Kingkong
[This review was collected as part of a promotion.] Been using my buds for 2years now i dropped it on the ground floor many time also in water. But still alive the sound it gives never change easy to connect with the devices. Been using this to pair with my phone while searching using GALAXYAI. GalaxyAI make it easy for me on all my searches
Value
5
Written by a customer while visiting Samsung US