Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,023 Reviews)
Open Ratings Snapshot
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product. 
(
332 out of 666
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
Faulty earbuds and uncomfortable
on May 1, 2025
Posted by: Rafael
from Maryland
Verified Purchase:Yes
Poor fit, these earbuds are very uncomfortable. They're also don't work well every 10 minutes there a loud popping sound on my right earbud that makes the volume max out after. It's quite frustrating paying for a product that doesnt work.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for sharing your experience with the Galaxy Buds3, Rafael. We appreciate your feedback and want to help enhance your experience. To improve comfort, we recommend checking out the link attached fot tips on how to get the best fit with your buds. Concerning the loud popping sound in your right earbud, this can sometimes occur if Active Noise Control is enabled and there's interference. We suggest ensuring that the area around the sub-microphone isn't covered when you’re wearing the earbuds. If you notice that sound persists, consider toggling the noise control feature off and on or resetting the earbuds through the Galaxy Wearable app. If you would like additional assistance after trying these steps, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
non stable in ears
on May 1, 2025
Posted by: daffy409
i bought last year. still trying to learn them and how to keep in ears. I've turned them every which way but loose. So I bought me another headset around the neck. one fell out one time and I didn't know it and I kicked it out in the street. luckily no cars were coming. But while in they have a n nice reception for sound. Just too much pushing back in the ears for me. and hard to control features.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 2, 2025
Hi there, Daffy! Thank you for sharing your thoughts on the Galaxy Buds3! We love to see that you enjoy the sounds of the Buds3 but we want you to have the best experience possible. Since these buds are designed as open-type rather than canal types, they provide a unique comfort level without the need for earbud tips. To ensure the best fit, let's make sure you’re placing the left and right buds correctly—just look for the L and R marks on the bottom. The R bud should go in your right ear with the R facing you, and the L bud in your left ear with the L facing you. We recommend angling the microphone towards your mouth rather than straight down for optimal sound pickup. Don't hesitate to rotate them a bit forwards or backwards until you find that perfect fit. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on May 1, 2025
Posted by: Pauli
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love it! The sound is excellent love how I can get my message
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sold pair of headphones
on May 1, 2025
Posted by: James
Verified Purchase:Yes
I liked using the Galaxy Buds3 however they fell short of my expectations so I bought the Galaxy Buds Pro
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic!
on May 2, 2025
Posted by: Brandon
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Great sound! Great Fit! Look Great! Getting ready to buy scooter pair so I have two!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for your wonderful review of the Galaxy Buds3, Brandon! We’re glad to see that you love the sound quality, fit, and overall look. One of the standout features is the ability to customize your sound settings for different apps, which enhances your listening experience. With just a quick swipe down, you can adjust your EQ and noise control from the Quick Settings panel. Plus, your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or enjoying that bass boost on Spotify, you'll always be in sync with your favorite sounds. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product, not for me
on May 6, 2025
Posted by: Matt
from Newark, ohio
Expertise:Intermediate
Verified Purchase:Yes
Good quality sound and sleek looking buds. Personally couldn't keep them in my ear and have gravitate back to the fe's
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 7, 2025
Hey there, Matt! We really appreciate you taking the time to share your thoughts on the Galaxy Buds3. It’s great to hear from someone who is experiencing them firsthand! We totally understand how important it is to find the perfect fit. Since the Galaxy Buds3 have that open-type design, it can feel a bit different from what you might be used to with traditional ear tips. To help you get the best experience, start by placing them in your ears and looking for the directional marks—an ‘L’ and an ‘R’. When you insert the R bud, make sure the ‘R’ is facing you, and do the same for the left one. A little tip we love is to angle the bud so the microphone on the bottom points toward your mouth. This can really help with call quality! If you find they’re not quite right, don’t hesitate to adjust them by rotating the buds slightly until they feel comfortable. We’re here for any other questions you might have, and we hope these tips help you enjoy your Galaxy Buds3 even more! Can’t wait to hear how it goes! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The noise canceling feature is amazing
on May 6, 2025
Posted by: John Baylor
from Millville, NJ
Expertise:Intermediate
Verified Purchase:Yes
Omg great earbuds. The sound quality is excellent!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Thank you for your review, John! We're thrilled to see that you're enjoying the Galaxy Buds3 Pro. The sound quality you mentioned really sets these earbuds apart, thanks to their incredible 24-bit / 96kHz audio capabilities. We're glad you appreciate the exceptional sound quality, as it enhances your listening experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI and in ear headphones.
on May 9, 2025
Posted by: Tito M
Verified Purchase:Yes
The Buds 3 are very sophisticated headphones that apply AI to their daily routines. Voice control, 360°spatial sound, gestures. These Buds 3 are a groundbreaking new product. I'm glad I bought them. I highly recommend them.
I would recommend this to a friend!
Features
5 out of 5
5
Response from Samsung USBy R&R Team, May 12, 2025
Thank you so much for your wonderful review of the Galaxy Buds3, Tito! We’re exhilarated to see that you're enjoying the advanced AI features, such as voice control and gesture recognition. These elements are designed to make your life easier and more immersive. The 360° spatial sound technology truly transforms your listening experience. It's great to know that you're finding these features beneficial in your daily routine. We really appreciate your recommendation, and we’re excited for you to continue exploring all that the Buds3 have to offer. If you have any further insights or experiences to share, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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