Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,023 Reviews)
Open Ratings Snapshot
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
You will get got
on April 23, 2025
Posted by: Eric
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Oh buddy, these thing are absolutely trash when it comes to comfort. Hard plastic in your ear. That's it. Feels like you have a rock in both ears. Sound quality is really good but there is no getting over the comfort. If you want comfort along with your great sound and want to atick with samsung you have to pay more and get the 3pro. Just don't get them and buy something better.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 23, 2025
Thank you for sharing your thoughts, Eric. The Galaxy Buds3 are designed with a new fit and shape aimed at providing comfort throughout the day, but we understand that comfort can vary from person to person. Be sure to check out the link attached for options to help you get the best fit with your Buds3. It's great to see that you enjoyed the sound quality, as the enhanced 11mm speaker and amp are crafted to deliver dynamic audio. Your feedback about comfort is valuable, and we appreciate you taking the time to share your experience. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
For bigger ears
on April 23, 2025
Posted by: Bruce
from Florida Keys
Expertise:Intermediate
Verified Purchase:Yes
Do not stay in my ears. Sound quality is great. Wish they fit.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for sharing your feedback on the Buds3, Bruce. We appreciate you sharing your thoughts regarding the fit and we love to see that you think the sound quality is great. These earbuds are designed as open-type buds rather than canal types, which means they don’t have earbud tips. To ensure a better fit, start by checking the bottom of the Buds3 for the directional marks labeled L and R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone points toward your mouth rather than straight down. You can also adjust the Buds3 by rotating them forward or backward until the fit feels comfortable and secure. Proper placement can help improve their stability and reduce slipping. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great with some small issues
on April 24, 2025
Posted by: Dhaniel
Verified Purchase:Yes
Love the features and the weight, issues with the shape being a tad uncomfy and the responsiveness of the touch controls
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 25, 2025
Thank you for sharing your experience with the Galaxy Buds3, Dhaniel. It's great to know that you enjoy the features and lightweight design of these earbuds. Regarding the shape, the Galaxy Buds3 are crafted with an open-type structure to prioritize comfort during wear. For better fit and stability, try adjusting their position by rotating them slightly or ensuring the microphone is oriented toward your mouth. The touch controls on the Galaxy Buds3 enable intuitive gestures like pinching and swiping to manage music, calls, and other functions. To enhance responsiveness, make sure the touch-sensitive sensor areas are clean and free from moisture, as sweat or liquid can sometimes affect their performance. Additionally, you can personalize the touch gestures through the Galaxy Wearable app to better match your preferences.Thank you for sharing your thoughts, and we hope these tips enhance your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent headphones
on April 25, 2025
Posted by: Matt
from Norwalk, CT
Expertise:Intermediate
Verified Purchase:Yes
Great headphones sound quality is excellent. Recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your feedback on the Galaxy Buds3, Matt! We love to know you appreciate the sound quality they provide. The Dual Amplifier and Enhanced 2-Way Speaker truly elevate the audio experience, delivering rich and immersive sound. Whether you're listening to your favorite music or catching up on podcasts, we designed these features to ensure you enjoy every detail. If you have any more thoughts or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on April 26, 2025
Posted by: Mr JnBa
from St Lucia
Verified Purchase:Yes
Great sound, comfortable and versatile. Worth the purchase
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your honest feedback about the Galaxy Buds3, Mr JnBa! We’re delighted to see that you enjoy the sound quality. The Buds3 features a new 11mm speaker and a 1.5x amp-enhanced diaphragm, providing dynamic and immersive audio. Their open-type and lightweight design ensures comfort during extended use. We’re thrilled that the Galaxy Buds3 has met your expectations and proved to be a worthwhile purchase! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slips
on April 27, 2025
Posted by: Michael R
Verified Purchase:Yes
Great headphones , only complaint is that they slip out
Response from Samsung USBy R&R Team, April 28, 2025
Hey there, Michael! Thank you for your feedback on the Galaxy Buds3! It's great to see that you enjoy their sound quality. We understand that fit is important, and the Buds3 are crafted for a comfortable, secure fit with a lightweight design. If you're finding they slip out, we recommend experimenting with different positioning while wearing them, as their shape is designed to contour to your ears. Be sure to check out the link attached to learn how to get the best fit with your Buds3. We appreciate your insights and hope you continue to enjoy your Buds3! For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of money
on April 29, 2025
Posted by: Sammie
from Brooklyn NY
Expertise:Intermediate
Verified Purchase:Yes
Bud pro 3 are much better don't waste your money on bud 2 go with pro
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for your honest feedback on the Galaxy Buds3, Sammie! We appreciate all feedback, whether good or bad. The upgrades from the Galaxy Buds2 and Buds2 Pro really make a difference. With features like our enhanced Active Noise Cancellation and superior sound quality, you can truly immerse yourself in your music or podcasts. Plus, the improved battery life from 7.5 hours to 24 hours means you can enjoy your favorite content even longer without interruption. We’re also excited about the addition of 360 Audio, which takes your listening experience to the next level by providing spatial sound. It’s all designed to make every moment you spend with your Buds3 Pro exceptional. Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good earphones
on May 1, 2025
Posted by: Danilo P
from Fairview new jersey
Expertise:Beginner
Verified Purchase:Yes
Good sound long time playing battery i like it music phone calls very clear signal
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Thank you for your review, Danilo! We’re thrilled to see that you’re enjoying the Galaxy Buds3. With a playtime of up to 5 hours on the earbuds and 24 hours total when you include the case, they’re designed to keep the music going as long as you need. It’s great to know the battery life works well for you, especially with Active Noise Cancelling off, offering an impressive 30 hours of playtime. We’re also proud of the sound quality and the clarity during phone calls. The 11mm dynamic driver, combined with a refined microphone system featuring three mics and a Voice Pickup Unit (VPU), really enhances the listening experience and ensures your calls are crystal clear. Thank you again for your feedback, and enjoy your music and calls with the Galaxy Buds3! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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