Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,178 Reviews)
Rating breakdown 2,178 reviews
5 Stars
1,121
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Vickie
Verified Purchase:Yes
The ear buds dont fit in my ears.. im constantly worried that they will fall out and I will lose them. I am only able to wear them when im stationary. But I guess that's a me problem.
Otherwise, the sound quality is good and noise canceling is cool.
Performance
5
Design
4
Response from Samsung USBy R&R Team, April 4, 2025
Hi Vickie! Thank you so much for sharing your thoughts about the Galaxy Buds3. We love to see that you like the sound quality and ANC. We also see that you may be having some trouble finding the best fit. We understand how the design might feel different at first since they don't have traditional earbud tips. The idea behind this design is to offer a more open listening experience while ensuring comfort, and we're glad you're giving them a try. Just a quick tip: during your first use, make sure to check the directional marks on the earbuds. The little L and R symbols are there to help. When you place the R bud in your right ear with the R facing you and the L bud in your left ear, it should create a more seamless experience. Also, don’t hesitate to angle them slightly so that the microphone faces your mouth. This can make a big difference for calls or using voice commands. If you find them slightly off, we encourage you to adjust their position by rotating them forwards or backwards until you get the perfect fit. We hope these adjustments enhance your experience with the Galaxy Buds3. If you have any other questions or feedback, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Touch Features
on April 4, 2025
Posted by: SanAntonio
[This review was collected as part of a promotion.] They do have a hard time staying in. Even after switching sizes for the ear buds. They tend to fall out sometimes. When they are in however the sound quality is great.
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your feedback on the Galaxy Buds3. It's great to know that you enjoy the sound quality when the buds are in place. The Galaxy Buds3 features an open-ear design meant to provide comfort for extended use while delivering quality audio performance. Since they do not come with interchangeable ear tips, achieving the right fit involves adjusting their placement. Make sure to insert the buds with the correct directional markings—“L” for your left ear and “R” for your right ear—with the microphone blade angled towards your mouth rather than straight down. If needed, you can rotate the buds forward or backward until they sit securely and comfortably. Your feedback about fit is valuable, and we appreciate you taking the time to share your experience. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and Quality
on April 5, 2025
Posted by: SharkyCompress
[This review was collected as part of a promotion.] Seamless actions across apps with Bixby and Gemini, easy to use with spotify the feature of dolby atmos dynamic makes listening to music easy, ANC is amazing to focus on phone calls, battery life up to 12 hours with case, and even seamless connectivity with my other galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are more comfortable than the Buds2 Pro.
on April 5, 2025
Posted by: KCaves
[This review was collected as part of a promotion.] I like the feel of these earbuds better. I don't have to constantly readjust them. The sound is great, good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound great
on April 5, 2025
Posted by: Shadowgundam
[This review was collected as part of a promotion.] They are great.. just uncomfortable in the beginning if your ear are big .. outside of that they sound great and clear.. good app service for it..
Value
4
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We’re absolutely ecstatic to see you love the sound quality and clarity. Comfort is incredibly important, and we truly value your feedback as our design team continuously strives to enhance the fit for all ear sizes. We're also pleased that you find the app beneficial! Your insights mean a lot to us, so if you have any questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Downgrade from the buds2 pro.
on April 6, 2025
Posted by: HumanBoyName
This had been one of the most frustrating experiences I've had using headphones. 8/10 times when I put the headphones in the case to charge it says there is foreign material in the case and they will not charge. I do not reccomend buying these headphones at all. The buds 2 pro were great and this is a huge downgrade. I am in the samsung ecosystem but about to refresh my equipment as it's aging. Will likely switch to the Google pixel and accessories. Really bad.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your feedback on the Galaxy Buds3. If you are experiencing charging difficulties, cleaning the earbuds and charging contacts thoroughly can help. Sweat or liquid can sometimes interfere with charging, so keeping them dry and clean is key. Restarting the earbuds or using the Galaxy Wearable app for troubleshooting might also improve your experience. Your insights about transitioning from the Buds2 Pro are valuable, and we will make sure to consider them as we continue enhancing our products. Once again, thank you for letting us know your thoughts. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The buds3 sound. Absolutely love it
on April 6, 2025
Posted by: driver4002
[This review was collected as part of a promotion.] I use my galaxy buds3 for everything. I use it for music, gaming, work and sometimes even watching movies.The fit is very nice for my ears and the sound is amazing. The speakers have really nice bass and treble. The noise canceling is excellent. I think you should definitely buy these.
Value
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your fantastic review of the Galaxy Buds3! We are thrilled to see that you are using them for everything, from music and gaming to work and watching movies. It's great to know that the fit is comfortable for your ears. We designed them to ensure a secure and snug experience for all-day wear. We are also glad you appreciate the sound quality. The impressive bass and treble truly elevate the listening experience. Thank you for sharing your experience, and we hope you continue to enjoy your Buds3. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: wfreemanjr
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Product was as expected great sound quality, comfortable fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your fantastic review of the Galaxy Buds3! We love to see you’re enjoying the excellent sound quality and comfortable fit. With our Samsung Seamless Codec, you can experience ultra high-quality audio that captures every detail from the recording studio, even compressing and encoding up to 24bit/96kHz audio. It’s great to know that the Buds3 are meeting your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US