Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,023 Reviews)
Open Ratings Snapshot
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Hood start
on April 11, 2025
Posted by: Dria
Expertise:Expert
Verified Purchase:Yes
For me, the left ear does not fit so well. The volume is good, the bass is good and the weight is good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for your feedback, Dria! The Galaxy Buds3 are open-type earbuds designed to offer comfort and quality without earbud tips like canal-type earbuds. To wear them correctly, check the earbuds for the "L" and "R" marks, insert them into the corresponding ears with the marks facing you, and adjust the angle so the microphone points toward your mouth. You can rotate the earbuds forward or backward until they fit securely. These steps can help improve sound quality and comfort. For your left ear, trying these adjustments may help achieve a better fit. Keeping the earbuds clean is also important for a consistent and comfortable fit. We're glad to see you’re happy with the volume, bass, and lightweight design, and we truly appreciate your feedback! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds
on April 11, 2025
Posted by: Mk11
Verified Purchase:Yes
Only thing I wish it had the ear flaps that hold it inside your ear like the previous version
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Mk11. The Galaxy Buds3 features a new open-type design, which prioritizes comfort and a lightweight fit. Unlike previous versions, they do not include ear flaps or tips, as they are designed to rest securely in your ears without additional support. This design choice offers a different wearing experience, and we appreciate your input as it helps us understand user preferences. For tips on how to get the best fit, please be sure to check out the link attached. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite earphone
on April 13, 2025
Posted by: Natanya
Verified Purchase:Yes
Too easy to fell out of your ears, but other it's amazing
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3, Natanya. It’s great to see that you find them amazing overall. Since the Galaxy Buds3 are open-type earbuds without ear tips, ensuring the proper fit is essential to keep them secure. To wear them correctly, check the directional marks (L and R) on the earbuds and insert them with the marks facing you. Angle the earbuds slightly so that the microphone on the bottom points toward your mouth. Adjusting them by rotating forwards or backwards can also help achieve a more secure fit. Your feedback is valuable and helps highlight areas for improvement. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Meh
on April 13, 2025
Posted by: Kbd34
Verified Purchase:Yes
Ai for these isn't in ear buds. It require a new phone with galaxy ai. Controls are less intuitive than previous models however there are more quick controls available
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Kbd34. The Galaxy Buds3 and Buds3 Pro are the first earbuds from Samsung to feature Galaxy AI technology. However, Galaxy AI features are enabled by pairing them with compatible Samsung devices, as the AI functionality is not embedded directly in the earbuds. Regarding controls, the Buds3 series introduces pinch controls on the stem, which may feel different from previous models but offer additional quick control options for enhanced functionality. Your insights are valuable, and we appreciate you taking the time to share them. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excelent sound
on April 14, 2025
Posted by: V G D
Expertise:Intermediate
Verified Purchase:Yes
Sound is awesome, still getting used to placeing in ear, without falling. Head is a little bgger than anticipated. May be I might change it to 5 stars once I figure out how to place it in the ear.
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3! We love to see that you've enjoyed the sound quality of these buds, but we see that you may be facing some challenges getting them to fit. The Buds3 are designed as open-type buds rather than canal types. To help you achieve that optimal fit, make sure you’re placing the buds correctly—check for the directional marks on the bottom: 'L' for your left ear and 'R' for your right ear. We recommend inserting the R bud into your right ear with the 'R' facing you, and the L bud in your left ear similarly. Once they’re in, try angling the blade slightly so that the microphone points towards your mouth rather than straight down. This adjustment can significantly enhance your experience! Additionally, we suggest rotating the buds forwards and backwards until you find that sweet spot that feels just right. We appreciate your feedback and hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not that good
on April 16, 2025
Posted by: JRDiaz
Verified Purchase:Yes
They fall of the ear easyly theyre nice but could be better
Response from Samsung USBy R&R Team, April 17, 2025
It's great to hear from you, JR. We really appreciate getting feedback from our valued customers. We see that you reached out regarding your Buds3. We’re glad to hear you like them, but we also recognize that you might be having difficulty finding the right fit. The Galaxy Buds3 are designed as open-type earbuds, which means they don't come with ear tips. To begin, simply place the buds in your ears. Look for the directional marks on the bottom of the earbuds; you will see an "L" for the left earbud and an "R" for the right. Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. For the best fit, angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down. You can adjust the position of the buds by rotating them forward and backward until they feel comfortable. If you need further assistance, please don’t hesitate to reach out tp us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hoping they stay great
on April 17, 2025
Posted by: Holly T
Expertise:Expert
Verified Purchase:Yes
I really love this ear buds so far. They don't fall out easily, fit well, the sound is great. I hope they "stay" this good for me than a year.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
Thank you for your wonderful review of the Galaxy Buds3, Holly! We're thrilled to see you love the fit and that they stay secure during use. The advanced 2-way enhanced speakers and active noise cancellation provide a fantastic sound experience. We understand the importance of durability, and we’ve designed the Buds3 to be both comfortable and enduring. We appreciate your feedback and hope you continue to enjoy your experience with the Galaxy Buds3. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ear buds
on April 17, 2025
Posted by: Mary
from Robertsdale al
Expertise:Beginner
Verified Purchase:Yes
Great set of ear plugs. Still trying to figure out how to answer the phone using them.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for sharing your insights about the Galaxy Buds3, Mary. The Galaxy Buds3 is designed to make answering calls simple and convenient. To answer a call, pinch the earbud once. This gesture also works to end a call when you're finished. If you're still getting used to the controls, it might take a little practice, but the touch-sensitive sensor is built to respond accurately. Check out the link attached to learn more about the pinch controls of the Buds3 and Buds3 Pro. If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
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