Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
2
I do not recommend the Galaxy Buds3!
on February 27, 2025
Posted by: Tÿff
The design of this product causes them to easily fall out of my ears. I have tried all the tips and tricks Samsung has listed for this product with no success.
They fall out when I tilt my head forward no matter how they have been positioned in my ears.
They fall out when I tilt my head forward no matter how they have been positioned in my ears.
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro, Tÿff! We understand that adapting to the design can take some time, and we're here to guide you through it! The Galaxy Buds3 features an open-type design instead of traditional canal-type earphones, which means they do not have earbud tips. To get the best experience, place them in your ears and look for the directional marks on the bottom of the earbuds, which display an L for the left bud and an R for the right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. It’s also helpful to angle the microphone on the bud slightly so that it points towards your mouth for optimal sound quality. You can adjust the fit by gently rotating them forwards and backwards until they feel just right. We hope these tips enhance your experience with the Galaxy Buds3 Pro! If you have any further questions or need more assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Russell
from Orange County
Expertise:Expert
Verified Purchase:Yes
I was looking for a lightweight smaller headpiece for my phone. These earbuds sound great, but more importantly, my voice sounds clear to the people that I call on it even when I'm driving on the freeway
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shopxilla
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
I like the new Galaxy Buds3. The sound is good. The design is good. I like that they don't have the rubber piece on the end. I'm switching over from the Galaxy Live buds which I loved. I have small ears and these sit in the cradle of my ear well. Admittedly they are more comfortable with a silicone ear cover, but you can't leave the ear cover on and put them back in the charging case or they won't charge. There can't be any obstruction between the earbud and the case. I don't really like that, I 'm also not a fan of the fact that they look more like air pods. I liked it better when the galaxy products were more distinctive. Taking the ear cover off every time I need to charge them. Overall, the earbuds last a long while after being charged. I don't have any issue with the battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ear buds
on February 27, 2025
Posted by: Galaxy4life17
[This review was collected as part of a promotion.] The sound is amazing. They connect not only to your phone but seamlessly connect to other samsung devices such as my samsug TV. The real time speech/ language translation is also amazing when trying to communicate to someone speaking another language
Value
5
Written by a customer while visiting Samsung US
Posted by: Vijay
Verified Purchase:Yes
Lost it from my pocket 2nd day :( but it was perfect good battery life and very classy
Written by a customer while visiting Samsung US
Posted by: Vee M
from Florida
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are very comfortable, cute and stylish
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Very odd shape, uncomfortable. Won't stay in my ears at all. And yes I rotated them like everyone says to do.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your feedback on the Galaxy Buds3, Ryan. We understand that comfort and fit are crucial for an enjoyable listening experience. The Galaxy Buds3 feature a completely new design that ensures a comfortable fit, allowing you to wear them all day long without discomfort. Since you've already tried repositioning the earbuds and the Buds3 don't have ear hooks or wingtips, we recommend ensuring that the earbuds are properly positioned in your ears. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. If you continue to experience discomfort, please don't hesitate to reach out to us at Samsung Support for further assistance. We're here to help ensure you have the best experience with your Galaxy Buds3. Thank you for being the best part of Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It's an all around upgrade
on February 26, 2025
Posted by: CrunchyTacos12
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 3 for a couple of weeks now, and I’m honestly really impressed. The design is sleek and fits comfortably in my ears, even during longer listening sessions. Sound quality is fantastic—nice, clear highs, solid mids, and a good punch of bass. The Active Noise Cancellation (ANC) works well to block out most background noise, which is a huge plus when I’m on public transport or working. When I need to hear the outside world, the ambient mode does the job perfectly.
Battery life is decent too—I get about 6 hours of continuous listening, and the charging case gives me more than enough power for a full day. I love that it supports wireless charging, so I don’t have to mess with cables. Pairing is quick and easy, and I’ve had no issues with connectivity, whether I’m using them with my Android phone or laptop. Overall, for the price, these are a great deal and have definitely become my go-to earbuds.
Value
5
Written by a customer while visiting Samsung US