Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,013 Reviews)
Rating breakdown 2,013 reviews
5 Stars
1,031
4 Stars
324
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2
Does not stay 8n ear very securely
on March 10, 2025
Posted by: Consumer1
[This review was collected as part of a promotion.] They don't stay in my ears the6 fall out constantly and I already dropped one
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Thank you so much for your review of the Galaxy Buds3! We’re thrilled to hear your thoughts as we continue to make improvements. We see that you may be having some difficulty trying to get the right fit with your buds. The Galaxy Buds3 are open-type, which truly sets them apart. The design is all about comfort and ease of use. To ensure a perfect fit, first, place the earbuds in your ears and check the bottom for directional markings; you'll see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear, making sure the "R" faces you, and do the same with the left bud (L) in your left ear. For optimal comfort, adjust the earbuds by angling them slightly so that the microphone at the bottom points towards your mouth rather than straight down, and feel free to rotate them forwards and backwards until you find the fit that feels best for you. If there's anything else you need help with or if you have more feedback, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 11, 2025
Posted by: Vee817
[This review was collected as part of a promotion.] The galaxy buds 3 have very great audio and the noise canceling feature is beyond great. My only complaint is the bud doesn't fit on my ear comfortably. The swipe action for music volume/skip feature is also a good quality. Other than that they really are great ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best on the market
on March 12, 2025
Posted by: Lishaann23
[This review was collected as part of a promotion.] These are amazing and the best I have ever used to date. They are so clear and when they are in I don't hear anything that is around me. I love using them in the gym when working out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Greenstu
from North West Ohio
Expertise:Intermediate
Verified Purchase:Yes
This is my first pair of buds this style. My honest opinion after daily use for a solid 3 weeks is; Sound quality is better than good but not fantastic. I listen to a mix of 90s grunge, metal , 2000s rock hip-hop ,dance, pop, country, and occasional 50s and 60s music. I also listen to alot of podcasts.
I consider this a pretty good mix. I haven't found anything that App presets can make sound pretty good, and with some tweaking I am able to get most of the sounds I want. The Bass is strong and everything can be made to sound clear and crisp.
Now I want to talk about the fit. Standard users far as sitting, walking, chewing, doing odd jobs around the house they stay in my ears and don't fall out. However they very quickly loosen up and the sound quality takes a dip. I wish there was a way to hold them in place a bit better. This is not a deal breaker, just an inconvenience.
Finally to leave on a positive note! I love the controls. They aren't too sensitive and are incredibly responsive. This has not been my experience with any buds in the past. When you need to just make an adjustment to these you're not skipping songs or stopping or turning the volume all the way up or down. When you do want to do those things the controls just work!
I consider this a pretty good mix. I haven't found anything that App presets can make sound pretty good, and with some tweaking I am able to get most of the sounds I want. The Bass is strong and everything can be made to sound clear and crisp.
Now I want to talk about the fit. Standard users far as sitting, walking, chewing, doing odd jobs around the house they stay in my ears and don't fall out. However they very quickly loosen up and the sound quality takes a dip. I wish there was a way to hold them in place a bit better. This is not a deal breaker, just an inconvenience.
Finally to leave on a positive note! I love the controls. They aren't too sensitive and are incredibly responsive. This has not been my experience with any buds in the past. When you need to just make an adjustment to these you're not skipping songs or stopping or turning the volume all the way up or down. When you do want to do those things the controls just work!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
buds3 by far worst of the 3 currently available
on March 12, 2025
Posted by: SPat
from CA
Expertise:Intermediate
Verified Purchase:Yes
I have all 3 versions, buds3 doesn't sit well in ear, would not recommend. 3Pro is better and 3fe 2nd best.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3, SPat. We appreciate your feedback as we continue to make changes and improvements. We noticed that you have found the fit less than ideal. The Galaxy Buds3 are designed as open-type buds, which means they do not use traditional earbud tips that can create a snug fit. To get the best experience, we recommend trying this method: place the buds in your ears and check the directional marks on the bottom, where there is an “L” for left and an “R” for right. Insert the R bud into your right ear with the “R” facing you and the L bud into your left ear with the “L” facing you. You will want to angle the bud slightly so that the microphone at the bottom points towards your mouth. This might require some adjustment, so feel free to rotate the buds forwards and backwards until you find a fit that feels comfortable for you. We are glad to see that you had a better experience with the Galaxy Buds3 Pro but we strive to provide a great experience with all our devices. Your insights are valuable to us, and we are here to help you enjoy your experience. If you have any questions or need further assistance, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: AJay
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Love the features but they won't stay in my ears. Maybe I should have gotten the pros.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Ajay! We see that you reached out to Exoress with concerns about the buds not staying in your ears, but we are here to help! We designed these buds as open-type buds for a comfortable and natural listening experience. Since they don’t have earbud tips, they provide a more breathable fit, allowing you to enjoy your audio for longer periods without discomfort. To get the best sound quality, simply place the earbuds in your ears, paying attention to the directional marks—L for left and R for right. Positioning them correctly is crucial for optimal performance, so make sure the microphone on the bottom points towards your mouth for clearer calls. Don't hesitate to rotate the buds slightly until they feel just right for you. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: KuciK
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great design. It keeps fall off and does not proper stay in the ears. Unless you have to jammed it in.
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kuci! We always appreciate hearing from our valued customers. As you mentioned, getting started is all about proper placement. The L and R markings on the bottom of each bud help you easily identify which one goes in which ear. When inserting them, make sure the R faces you in your right ear and the L in your left ear. This orientation is crucial for optimal sound and performance. For the best audio experience, angle the blade slightly to ensure the microphone points towards your mouth. This way, you’ll enjoy clear conversations and great sound quality. And don’t forget, you can adjust the fit by gently rotating the buds back and forth until they feel just right. If you have any further questions or want tips on maximizing your experience with them, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Nice look, bad design! Disappointed
on March 13, 2025
Posted by: Bigvic
[This review was collected as part of a promotion.] I was excited to upgrade to the Bud 3s. When I saw the shiny gray color, it made me make the jump from my white Bud FEs. When I put them in my ears, I loved the sound. But quickly noticed that they moved alot. And slowly began to fall out of my ear. I looked at the video to make sure I was wearing them the right way. I was. But they always fall out of my ears. They aren't secure at all. I'm mad because I actually like how they sound. And when I try to adjust them during a call, it hangs up on people. That's annoying.
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3, Vic. We love to see that the shiny gray color and sound quality have impressed you. However, we understand how frustrating it can be when the earbuds don’t fit securely and unintentionally disrupt your calls. The Galaxy Buds3 are open-type earbuds designed for a lightweight and natural feel. To ensure they stay securely in place, it’s important to wear them properly. Check for the directional markings (L for the left earbud and R for the right earbud), and make sure each bud is placed in the correct ear. Angle the earbuds slightly so the microphone points toward your mouth, and gently rotate them forward or backward until they feel more stable. These adjustments can significantly improve the fit and prevent them from moving or falling out. Regarding the pinch controls, accidental touches can occur during adjustments. To minimize this, we recommend adjusting the buds from the top and avoid using the stems to adjust them. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US