Thanks for reaching out to share your feedback with us, Mike. It’s great to see that you’re enjoying the sound quality and comfort of your Galaxy Buds3! The Galaxy Buds3 are open-type earbuds, so they don’t have ear tips. To ensure they stay secure while walking or moving around, you can adjust the fit by rotating them slightly forward or backward until they feel snug. The design includes directional marks—an “L” for the left earbud and an “R” for the right—so you can place them correctly for optimal comfort and sound quality. We hope you continue to have a great experience with your buds. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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It's great to hear from you, Ian. Thank you for sharing your thoughts on the Galaxy Buds3! We completely understand how important it is to find the perfect fit, especially since these are designed as open-type buds instead of typical buds with tips. To help you achieve the best fit, we recommend double-checking the insertion of the buds. Make sure to look for the directional marks on the bottom; the “R” should face you when you place the right bud in your right ear, and the “L” should face you for the left ear. It might also help to angle the blade slightly so that the microphone points towards your mouth, which can enhance both comfort and sound quality. If you’re still having trouble keeping them in place, we suggest rotating the buds forward and backward until they feel just right. It might take a little adjusting, but once you find that sweet spot, you’ll be able to fully enjoy the amazing sound quality and comfort they provide. We hope this information helps, and please feel free to reach out to us at Samsung Support if you have any more questions or need further assistance. -Kelvin
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Thank you for your feedback, Nino! We love to see that you're enjoying your Galaxy Buds3. We understand the importance of battery life, and we’re here to help you make the most of it. The Galaxy Buds3 offers up to 24 hours of playtime on a single charge, which can be extended to an impressive 30 hours with the fully charged case. To help conserve battery when you need it most, we recommend keeping the earbuds in the charging case with the cover closed when they’re not in use. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you're using iOS. These small adjustments can really help enhance your listening experience! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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