Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,179 Reviews)
Open Ratings Snapshot
Rating breakdown 2,179 reviews
5 Stars
1,122
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Galaxy Buds 3
on March 28, 2025
Posted by: Tscbossy
[This review was collected as part of a promotion.] Love the features and design. Sound quality and ease of use are "Next Level " works great from the second it's connected
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 28, 2025
Hi Tscbossy! Thank you so much for your glowing review of the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the outstanding sound quality and seamless integration with our Galaxy products. It's great to know you find the connection process easy and appreciate the fantastic app features and controls. Your satisfaction is our top priority, and we’re dedicated to providing an exceptional experience. If you have any more feedback or suggestions, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nice Sound Horrible Charging
on March 28, 2025
Posted by: JV72
I've had these for 9 months. Sound quality is great. Charging is an issue. I had the case replaced under warranty, and they still don't charge correctly. Very often I end up with only 1 earbud at the gym, because one is dead and won't charge.
Response from Samsung USBy R&R Team, March 28, 2025
Thank you for sharing your experience with the Galaxy Buds3! We're thrilled to hear you love the sound quality. We take great pride in providing an immersive listening experience. Regarding your charging situation, we appreciate you letting us know. We suggest checking the charging contacts on both the earbuds and the case to ensure they’re clean, as this can sometimes affect how well they charge. If you've already checked this and are still encountering difficulties, we encourage you to reach out to our customer service team. We're here to help! We want you to be able to enjoy your workouts with both earbuds fully functional, and your feedback is invaluable in helping us enhance our products. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good earbuds but slight issues.
on March 28, 2025
Posted by: Dezzhi
[This review was collected as part of a promotion.] These earbuds are good for everyday use. My only problem is that I have an issue where sometimes my right earbud is lower than the other. I have not changed any sound settings so they should operate normally.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buy!
on March 28, 2025
Posted by: Patrick H
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
I read online that some people have issues getting them to fit. Turns out they fit me perfectly. I highly recommend getting these!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I lovvvveee Samsung products
on March 29, 2025
Posted by: Pking15
[This review was collected as part of a promotion.] Here’s an extremely positive review for the Samsung Galaxy Buds3:
---
★★★★★ Absolute Game-Changer for Wireless Earbuds!
The Samsung Galaxy Buds3 are hands-down the best earbuds I’ve ever used! From the moment I put them in, I was amazed by the crystal-clear sound quality—deep bass, rich mids, and crisp highs that make every song sound like a live concert.
The Active Noise Cancellation (ANC) is next-level, completely blocking out background noise and letting me focus on my music or calls. And when I need to hear my surroundings, the Ambient Mode works flawlessly.
Battery life is phenomenal—I can go all day without worrying about charging, and the fast-charging feature is a lifesaver. Plus, the fit is incredibly comfortable, even after hours of use. They stay secure whether I’m working out, commuting, or just relaxing.
Samsung has truly perfected the wireless earbud experience with the Buds3. The seamless connectivity, intuitive touch controls, and premium design make these a must-have. If you’re considering an upgrade
The audio eraser is a favorite feature of mine
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is gook
on March 29, 2025
Posted by: KtheMystery
[This review was collected as part of a promotion.] Seamless action, good looking, but its easily fall out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome headphones
on March 29, 2025
Posted by: Budswinner
[This review was collected as part of a promotion.] Is use these to listen to audiobooks to and they're the best. I love the Audio Eraser feature the most
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! It's great to see how much you enjoy them for audiobooks! The enhanced 2-way speaker truly brings each note to life, allowing you to immerse yourself in the rich details, from the deep rumble of the bass to the clear, crisp highs. We’re glad you love the Audio Eraser feature! It effectively removes unwanted background noise while you're creating videos in loud environments. Your feedback is valuable, and we hope you continue to appreciate the exceptional sound quality and clarity that the Galaxy Buds3 provides! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ANC works surprisingly well
on March 29, 2025
Posted by: RandyStarfish
[This review was collected as part of a promotion.] The ANC does block a decent amount of external sound out while not being fully closed off and give that plugged ear feeling.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 22, 2025
It's great to hear from you, Randy! We always look forward to getting insights from our valued customers. It’s great to see that the balance works well for you! The Active Noise Cancellation on the Galaxy Buds3 Pro does a great job of reducing external noise. This feature allows you to stay immersed in your audio while still feeling natural and open, making it perfect for extended listening sessions. We hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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