Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,024 Reviews)
Open Ratings Snapshot
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
Too big for my ears
on March 31, 2025
Posted by: Paola
from Texas
Expertise:Expert
Verified Purchase:Yes
Very expensive earbuds and they are too big for an average sized ear. They would fall off so easily
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 31, 2025
We appreciate your honest feedback on the Galaxy Buds3, Paola. It's always important for us to get feedback from our customers. We see that you may be having some trouble getting the right fit. The Galaxy Buds3 are designed as open-type buds rather than canal type, which means they do not have earbud tips. To get started, simply place the buds in your ears and check the bottom of each earbud for directional marks. You will see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear with the "R" facing you, and the left bud (L) into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the fit by rotating the buds forwards and backwards until they feel comfortable. We hope that this helps you achieve a better fit with your buds. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best no ear tips earbuds
on March 31, 2025
Posted by: ElMany91
[This review was collected as part of a promotion.] I wanted to have some buds with no ear tips ñ, and then these where released.
I just love how confortable they are.
They sound amazing, sound quality it's just great, and you can make them sound better with some EQ.
The preset EQ's are not bad too.
Battery it's just fine for me, they last me between 2 to 3 days depending of my use with a single charge.
They are my daily drivers since I got them ok Christmas.
No regrets with this amazing earbuds.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 31, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3! We’re thrilled to hear that you love the comfortable design and fantastic sound quality. It’s great that you’re enjoying the EQ settings. Personalizing your audio experience can make such a difference in your experience. We designed the battery life to keep up with your daily routine, and it’s absolutely incredible to know they're lasting you 2 to 3 days on a single charge! It's inspiring to see our earbuds become a part of your daily life since Christmas. Your satisfaction truly means a lot to us, and we hope the Galaxy Buds3 continues to enhance your listening experience for a long time to come! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds qre not worth it
on March 31, 2025
Posted by: GF jones
Verified Purchase:Yes
The right big went out after 2 weeks
Won't work at all
Don't waste your money
Response from Samsung USBy R&R Team, March 31, 2025
Hey GF Jones! Thank you for sharing your feedback on the Galaxy Buds3. We always look forward to hearing from our customers, and we would like to help get what you're experiencing resolved. If one earbud isn’t working, try checking the battery level using the Galaxy Wearable app. Ensure the charging case has enough charge, and place the earbud in the case until the red light appears, indicating it’s charging correctly. If the light doesn’t turn red, remove and reinsert the earbud until it does. Once the light turns green, it will be fully charged and ready for use. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If it still doesn’t function as expected, Samsung Support can assist with troubleshooting or repairs to ensure the best experience. Your feedback is important, and we appreciate you sharing it! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on April 1, 2025
Posted by: Kifran23
[This review was collected as part of a promotion.] From the comfort in the ear, lightweight and the great audio it has. The design and colour are spectacular. I love it in
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kifran. We're very happy to see that the buds have met your expectations. The Buds3 lightweight build and comfortable fit ensure a great fit, allowing for a great experience. The high-resolution audio with Adaptive Equalizer delivers clear and dynamic sound tailored to your listening style. The redesigned shape and fresh finishes, including options like Silver and White, add a stylish touch that stands out. Your enthusiasm shines through, and it's fantastic to see how much you love them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but..
on April 1, 2025
Posted by: Angel12
[This review was collected as part of a promotion.] These are great, but the sound quality could be a little better along with the overall base and noise canceling. It may be that they're slightly too big for my ears, but the sound could definitely use a boost! The design is great, they overall feel nice.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for reaching out to share your thoughts on the Galaxy Buds3, Angel. The open-type design of the Buds3 aims to provide a comfortable and natural fit. If the earbuds feel slightly too big, try adjusting them by gently rotating them left or right to find a more secure and comfortable fit. The Active Noise Cancelling feature helps reduce surrounding noise, and pairing this with the Galaxy Wearable app allows customization of sound settings, including the equalizer, to boost both the bass and overall sound quality to suit your preferences. Your feedback is appreciated, and it's great to know you enjoy the design and feel of the Galaxy Buds3! If you have any questions or need further assistance, be sure to reach out to us at Samsung Support -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They hury
on April 1, 2025
Posted by: None
Got them yesterday. Getting them returned they are very uncomfortable and hurt my ears other than that they sound good never got to try the transition I'll find out on Friday when the 3 pro comes in
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We understand that comfort is very important, especially when it comes to finding the right fit. The Galaxy Buds3 are specifically designed as open-type buds, which means they don’t have traditional earbud tips. This design of the Buds3 is made to offer a different listening experience, allowing for more natural ambient awareness while still delivering high-quality sound. To get the best fit, we recommend placing them in your ears correctly by checking the directional marks on the bottom of the earbuds. The R should face you when you insert the right bud, and the same goes for the L bud on the left. It’s a unique approach, but angling the blade so that the microphone points towards your mouth can really help with call clarity as well. Adjusting the buds by gently rotating them can make a significant difference in comfort. Taking the time to find the right position will enhance your overall listening experience. We really hope that these tips make a positive difference for you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Teen loved them
on April 2, 2025
Posted by: Momof2boys
[This review was collected as part of a promotion.] My 17 year old got these for his birthday. He loves to be able to play games and talk to his friends at the same time. His favorite feature is able to locate his buds from his phone. I love the fact that they come in different colors. He has told me they have great sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Hey! Thanks for sharing your honest review of the Galaxy Buds3. It's awesome to see that your son loves them, especially the ability to play games and chat at the same time. The Find My Earbuds feature is designed to offer convenience, and we're glad to see that it's working well for him! We also love that he loves the color options we offer and the enhanced sound quality. Once again, we appreciate your feedback. If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on April 2, 2025
Posted by: Alad
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
I like them better than the buds 2 easy to connecte and dont feel them at all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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