Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,024 Reviews)
Open Ratings Snapshot
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Definitely not good
on March 26, 2025
Posted by: Notgood
[This review was collected as part of a promotion.] Think this is the worst buds I've had. Should have been an upgrade from the buds 2 pro but it was not. It slips out my ears easily. 3 stars because I like the color and case.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 27, 2025
Thanks for sharing your feedback about the Galaxy Buds3 Pro. We’re glad you like the color and case! Since the Galaxy Buds3 are open-type buds rather than canal types, they have a different fit experience. To help you get the best sound and comfort, make sure to check for the directional marks at the bottom of the earbuds. The "R" should go in your right ear with the "R" facing you, and the "L" in your left ear, also facing you. Angling the buds slightly so that the microphone points toward your mouth can enhance your experience too. You can also adjust the fit by rotating the earbuds forward or backward until it feels just right. Everyone has their own unique ear shape, so finding that perfect angle can make a big difference. If you have any other questions or need tips, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente audio
on March 26, 2025
Posted by: POSITIVEVIBES
[This review was collected as part of a promotion.] The battery lasts a long time, the audio has the best quality I've ever heard, so I take them everywhere.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds!
on March 26, 2025
Posted by: JOEMC2
[This review was collected as part of a promotion.] They work amazing! Couldn't have made a better purchase.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2025
Thank you so much for your amazing feedback on the Galaxy Buds3 Pro, JOEMC2! We’re thrilled to see that you’re enjoying your purchase. Your experience highlights the incredible sound quality and comfortable fit that we strive for with our earbuds. The Galaxy Buds3 Pro are designed to deliver an immersive audio experience, and it’s great to know they’ve exceeded your expectations. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The buds work quite well
on March 27, 2025
Posted by: TJace77
[This review was collected as part of a promotion.] I mostly use the buds when I want to listen to music and have not really used it for calls, so I truthfully can't say I know how well the mic works, but the audio is great. The noise cancelation does the job, but I genuinely think it has to do with fitting me well. My brother tried it and it didn't really fit him as well, but my review on it is that it works amazingly. I do have a bad habit of listening to music at high volume for a long period of time, and the buds don't cut off the volume despite the long period of time using them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Thank you for your insightful review of the Galaxy Buds3, Tjace! We’re elated to see that you’re enjoying the outstanding audio quality and effective noise cancellation. It’s great to know that the fit works well for you, and the comfortable design really enhances your listening experience. As for the microphone, we understand your limited experience with call quality, but the Buds3 is equipped with advanced voice-capturing technology designed to provide clear sound during calls. We appreciate your note about listening to music at high volumes for extended periods. While the Galaxy Buds3 delivers exceptional sound quality even at higher volume levels, we always encourage users to take breaks for healthy listening habits. Thanks for sharing your thoughts, and we hope you continue to enjoy your Galaxy Buds3! For any concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy these headphones because of quality.
on March 27, 2025
Posted by: Ralph40g
[This review was collected as part of a promotion.] I enjoy these headphones because of the good Bluetooth connections it makes, and how quick they charge when charging. But mostly because of the style, mobility, and convenience.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Thank you for sharing your experience with the Galaxy Buds3, Ralph! We're thrilled to see that you're enjoying the solid Bluetooth connections and fast charging features. The Galaxy Buds3 provide up to 24 hours of playback time on a single charge, which can be extended to 30 hours when using a fully charged case. The design of the Buds3 is impressive, offering both style and portability, making it easy to enjoy your music while on the go. We appreciate your feedback and are glad that your having a great experience with your buds. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The device is very good quality
on March 27, 2025
Posted by: Vlad021
[This review was collected as part of a promotion.] The Galaxy Buds 3 are very good for games, they are very fluid . for me they are perfect .
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3, Vlad. It's great to see that you're enjoying your experience with the Buds3 and are enjoying your gaming sessions while using them. With features like the Samsung Seamless Codec and 24-bit Hi-Fi audio, the Galaxy Buds3 is designed to deliver high-quality, fluid sound across devices. We're thrilled that they’ve been a perfect fit for your gaming experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Average
on March 27, 2025
Posted by: Cpenny
from Kentucky
Expertise:Beginner
Verified Purchase:Yes
They are okay they just krpt falling out my ear but thry may be good for others
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 23, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Cpenny. We are thrilled to get your thoughts on them. We see that you may be having some challenges keeping your buds from falling out. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earb FEds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. These steps should help you get the best fit with your Buds3. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not worth it.
on March 27, 2025
Posted by: Rickmaister
[This review was collected as part of a promotion.] The sound is very clear though not loud enough. The fit is good, they dont fall out easily. The volume control, this is where I hate this earbuds. Its so hard to get the volume to adjust. It took months to be able to do it and I still have problems doing it. They made it harder.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 27, 2025
It's great to hear from you, Rickmaister. Thanks for sharing your experience with the Galaxy Buds3. We’re glad that you found the sound clear and that the fit is reliable. The Buds3 are designed to ensure they stay securely in place during use. However, we noted your concerns regarding the volume control and its usability. To adjust the volume on the Galaxy Buds3, swipe upwards on the earbud to increase the volume or swipe downwards to decrease it. If you encounter difficulty with this feature, ensure that there are no obstructions like sweat or liquid on the gesture areas, as this can impact responsiveness. Cleaning the earbuds and keeping the gesture areas dry can enhance the functionality of the swipe controls. We value your feedback on the volume control feature and hope to hear more from you in the future. If there’s anything else you’d like to share, please do not hesitate to reach out to us at Samsung Support. Thank you for being part of the Galaxy Buds community! -Kelvin
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Written by a customer while visiting Samsung US
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