Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
3
Features are great but don't fit well
on May 25, 2026
Posted by: BeeDee12
[This review was collected as part of a promotion.] All the features and compatibility with the Samsung phone and tablets are great, working seamlessly together, however the fit on these is terrible and they do not stay in your ear well and therefore fall out easily and you get a lot of background noise.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Greetings BeeDee12,
Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to work seamlessly with Galaxy phones and tablets, making listening simple and convenient. We’re glad to hear you are enjoying the compatibility and features offered within the Galaxy ecosystem.
We understand your concerns about the fit, and we're here to help. The Galaxy Buds3 are open-type earbuds, meaning they don’t have traditional earbud tips. To get started, simply place them in your ears by following these steps:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right.
2. Insert the "R" bud into your right ear, ensuring the "R" is facing you.
3. Insert the "L" bud into your left ear, making sure the "L" is facing you.
4. Angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down.
5. You can adjust the earbuds by rotating them forward and backward until they fit comfortably.
For more information on achieving the perfect fit with your Galaxy Buds3, please check out our online article linked below.
Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to work seamlessly with Galaxy phones and tablets, making listening simple and convenient. We’re glad to hear you are enjoying the compatibility and features offered within the Galaxy ecosystem.
We understand your concerns about the fit, and we're here to help. The Galaxy Buds3 are open-type earbuds, meaning they don’t have traditional earbud tips. To get started, simply place them in your ears by following these steps:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for left and an "R" for right.
2. Insert the "R" bud into your right ear, ensuring the "R" is facing you.
3. Insert the "L" bud into your left ear, making sure the "L" is facing you.
4. Angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down.
5. You can adjust the earbuds by rotating them forward and backward until they fit comfortably.
For more information on achieving the perfect fit with your Galaxy Buds3, please check out our online article linked below.
Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on May 25, 2026
Posted by: Samsungrebel6
[This review was collected as part of a promotion.] The Bluetooth connection reaches a long way! I appreciate the ease of the volume and call features, easy to answer a call or turn the volume up/down with a simple push or swipe. The noise canceling abilities are great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the ear buds
on May 25, 2026
Posted by: SKW6566
[This review was collected as part of a promotion.] I absolutely love my ear buds, but I have to put the right one in the left n so forth....as well as upside down. (So they won't fall out) It sounds like surround sound!!! But I do wish they were a bit smaller to fit in my ears....thank you!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love them except ear fit
on May 25, 2026
Posted by: Loveum
[This review was collected as part of a promotion.] I love everything about them, they're the best ive owned except for the ear fit. I have the Galexy pro2 and they are constantly falling out of my ears. It the disnt do that, they get a 5 star review!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro is amazing
on May 25, 2026
Posted by: Jeff2728
[This review was collected as part of a promotion.] I have owned the galaxy buds 3 pro for a while now roughly 2 years only going throught 2 cause i lost one by accident other than that the galaxy buds3 pro has been nothing but reliable. worth the price, audio is amazing never fails to give me the best quality, also having long lasting battery life I've gone a whole day with wearing 1 ear bud without having to switch it or charge it. speaking about charging I was able to go without charging it for about 3 to 4 days straight battery life is no joke. Wearing the ear bud is extremely comfortable sometimes I forget I have it in my ear. I wouldn't shy away with getting the galaxy buds 3 pro if you're thinking about getting some wireless ear buds. The galaxy ai also helps with optimizing the audio to fit your ear shape and surrounding noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bud 3 great.
on May 25, 2026
Posted by: Littleed1
[This review was collected as part of a promotion.] I’ve been using my Samsung Buds 3 every day, and they’ve completely improved the way I enjoy music, movies, sports, and even work calls. The sound quality is clear, powerful, and immersive, whether I’m streaming music at the gym, watching movies on my phone, or listening to podcasts during the day. They’re also great for gaming because the audio feels smooth and responsive.
One of my favorite features is Galaxy AI, which helps make the experience even more convenient and personalized. The noise cancellation works really well when I’m in busy places, and the battery life lasts long enough for my workouts, streaming sessions, and daily activities without constantly needing a recharge.
The Samsung Buds 3 fit comfortably, connect quickly to my Samsung devices, and have become part of my daily routine for entertainment, fitness, and staying connected. Overall, I’m very happy with the performance, comfort, and smart features Samsung included in these earbuds.
One of my favorite features is Galaxy AI, which helps make the experience even more convenient and personalized. The noise cancellation works really well when I’m in busy places, and the battery life lasts long enough for my workouts, streaming sessions, and daily activities without constantly needing a recharge.
The Samsung Buds 3 fit comfortably, connect quickly to my Samsung devices, and have become part of my daily routine for entertainment, fitness, and staying connected. Overall, I’m very happy with the performance, comfort, and smart features Samsung included in these earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best performance I've ever had, but I had
on May 25, 2026
Posted by: Tatiana08
[This review was collected as part of a promotion.] When you watch movies, the sound is impeccable. Music... the sound is waw
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds
on May 25, 2026
Posted by: Guevara
[This review was collected as part of a promotion.] The buds work excellent for music and work, Galaxy IA works great with them and REALLY responsive. The noise cancellation is AWESOME!!!
Value
5
Written by a customer while visiting Samsung US