Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,013 Reviews)
Rating breakdown 2,013 reviews
5 Stars
1,031
4 Stars
324
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1
disappointmentis immeasurable and my day is ruined
on March 12, 2025
Posted by: 0ldsc4ool
from Ottawa il
Expertise:Expert
I had my bud 2 for several years and loved them so I used my once a year gift to get the bud 3's these are way more cheaply made have a terrible fit i feel ashamed having advocated samsung products all these years I work hard for my money and am the only one who gets me gifts thanks for a terrible present this year samsung
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3. It’s clear how much you value your annual gift, and it means a lot that you chose Samsung! The Galaxy Buds3, as open-type earbuds, are designed to offer a lightweight and natural wearing experience, but achieving the right fit can depend on ensuring they’re worn as intended. To get the best fit and performance, check the directional marks (L and R) on the buds before placing them in your ears. Insert the right bud with the "R" facing you and the left bud with the "L" facing you. Slightly angle the earbuds so the microphone points towards your mouth, and adjust them by rotating forward or backward until they feel secure. This can make a noticeable difference in comfort and audio quality. We recognize that your long-standing trust and advocacy for Samsung products come from high expectations, and feedback like yours is essential for us to grow. Thank you for taking the time to share your thoughts. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A25 Phone
on March 8, 2025
Posted by: Shorty2luv
[This review was collected as part of a promotion.] Durable phone, It take great photos and when the battery is fully charged it last at least two days. I love the 5G it has not ever dropped a call. I highly recommend this phone to other cell phone. Also a good app. Is the "seamless actions across apps."
Value
5
Written by a customer while visiting Samsung US
Posted by: Manny
from Florida
Expertise:Beginner
Verified Purchase:Yes
They fall to easily from your ear. And sound didn't last good to much.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3, Manny. Ensuring that buds fit comfortably and provide great sound quality is essential, and we’d like to offer a few tips to enhance your experience. The Galaxy Buds3 are open-type earbuds designed to provide a lightweight and natural wearing experience. To make sure they stay securely in place, check the directional marks (L and R) on the earbuds. Insert the right earbud with the "R" facing you and the left earbud with the "L" facing you. Slightly angle the earbuds so the microphone points toward your mouth rather than straight down, and gently rotate them forward or backward until they feel snug. This adjustment can help improve both stability and comfort. For sound quality, keeping the earbuds clean and free of debris ensures they deliver optimal performance. As open-type earbuds, they are crafted for a more natural listening experience while still providing great audio. Also, be sure to keep your buds up to date so that they perform at their best We value your feedback and appreciate the time you’ve taken to share your thoughts. If there’s anything further you’d like us to assist with, please don’t hesitate reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Valley
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Always one of the buds on low volume then the other they are not synchronizating
Very disappointed
Very disappointed
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Valley. Your feedback is greatly appreciated as we continue to make improvements. We see that you reached out because one of your buds sound volume is lower than the other and we're here to help. First, make sure your device's software and related apps are updated to the latest version. You can do this by going to Settings, selecting Software Update, tapping Download and Install, and following the on-screen instructions. It's also important to note that an imbalance in sound volume can occur if the earbuds are not worn properly. For optimal sound quality and performance, ensure that the Galaxy Buds Pro are placed correctly in your ears, as improper placement can affect their functionality and sound quality. If the volume levels remain uneven despite wearing them properly, you can adjust the left/right sound balance in the Galaxy Wearable app. Just open the app, tap on Advanced, go to the Hearing Enhancements menu, and set the balance to the center. This should help restore an even sound experience. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Carmen
from Sarasota, Florida
Expertise:Beginner
Verified Purchase:Yes
It doesn't matter how much I adjust them, they keep slipping off,
They don't stay in my ears.
They don't stay in my ears.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best headphones I've ever had worth!
on March 10, 2025
Posted by: Budsman2
[This review was collected as part of a promotion.] The seamless of connections between devices is what I like the most having multiple things all connected without issue is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on March 10, 2025
Posted by: MFajardito
[This review was collected as part of a promotion.] I had other headphones before (not Samsung) and the truth is that these surprised me not only with the sound output when listening to music, but also with the clarity with which the person calling you hears you and how easy they are to control.
The best decision I could have made
The best decision I could have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing product
on March 10, 2025
Posted by: SamsungPerson
[This review was collected as part of a promotion.] Have never had a really good pair of ear buds before. These ear buds fit comfortably in my ears and have amazing sound controls and noise cancelation whenever you choose. Very convenient for pausing music or controlling volume at the touch of your finger tips. Work in a very dirty environment so even ordered extra pairs cause it's well worth the cost. Pairs automatically to phone after set up and easy to track when lost using Wearable or 'Find My' app.
Value
5
Written by a customer while visiting Samsung US