Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Melissa
from Ohio
Expertise:Beginner
Verified Purchase:Yes
There not as noise cancelling as I wanted. But work great for calls and music
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3, Melissa. We're glad to see that they’re working well for your calls and music. These are areas where the Galaxy Buds3 are designed to shine, offering clear audio quality and a seamless user experience. To get the best performance and experience, it’s important to ensure that the earbuds are being worn correctly. Check for the directional markings (L and R) on the earbuds. Place the "R" earbud in your right ear and the "L" earbud in your left ear. Angle them slightly so the microphone points toward your mouth, and then gently rotate them forward or backward to ensure they feel secure. Proper placement can enhance both comfort and sound quality. Your feedback about noise cancellation is valuable, and it helps us continue improving our products to meet diverse preferences. We hope you keep enjoying the Galaxy Buds3 for the exceptional audio and call performance they’re built for. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Frank
from Tampa, FL
Expertise:Expert
Verified Purchase:Yes
The fit is awful, they keep falling out and the sound isn't great either. Please Samsung, stop nurfing the sound on everything and let us choose.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
It's great to hear from you, Frank. Thank you for sharing your experience with the Galaxy Buds3. We understand how important a secure fit and excellent sound quality are to your overall listening experience, and we appreciate your feedback. The Galaxy Buds3 are open-style earbuds designed for a lightweight, comfortable fit and a natural sound experience. Ensuring they are worn correctly can make a big difference in both stability and sound performance. To help with fit, check the directional marks (L and R) on the earbuds. Place the "R" earbud in your right ear and the "L" earbud in your left ear. Angle them slightly so the microphone points toward your mouth, and gently rotate them until they feel stable in your ears. In terms of sound quality, the Galaxy Buds3 are equipped with enhanced audio technology to deliver a balanced and rich listening experience. If you’d like to further customize the sound to your preferences, you can explore the Galaxy Wearable app. The app includes an equalizer feature where you can adjust settings to suit your preference. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Does not stay in ear
on March 14, 2025
Posted by: Sir Mana
from new york,ny
Expertise:Intermediate
Does not fit int your ear properly ,constantly slips out and due to it not fitting properly listening to music stinks, so yourself a favor and try them first in fit test.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3. We understand how critical a secure and comfortable fit is for an enjoyable music experience, and we appreciate your feedback. The Galaxy Buds3 are open-type earbuds, meaning they do not come with earbud tips. To get started, simply place the earbuds in your ears, making sure to check the bottom for directional markings: "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth rather than straight down, and adjust them by rotating forwards and backwards until they feel comfortable. Once again, we appreciate your feedback. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Lupita
from California
Expertise:Intermediate
Verified Purchase:Yes
Excelente sound; a lot of features, great design. Hh
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rayvion
from Murray Utah
Expertise:Expert
Verified Purchase:Yes
The best sounding Galaxy Buds I've ever owned.
Nice fit excellent battery life
Nice fit excellent battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from lincolnwood,illiois
Verified Purchase:Yes
the sound quality is very good.Bluetooth connectivity is fast and easy to change devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice look, bad design! Disappointed
on March 13, 2025
Posted by: Bigvic
[This review was collected as part of a promotion.] I was excited to upgrade to the Bud 3s. When I saw the shiny gray color, it made me make the jump from my white Bud FEs. When I put them in my ears, I loved the sound. But quickly noticed that they moved alot. And slowly began to fall out of my ear. I looked at the video to make sure I was wearing them the right way. I was. But they always fall out of my ears. They aren't secure at all. I'm mad because I actually like how they sound. And when I try to adjust them during a call, it hangs up on people. That's annoying.
Value
2
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3, Vic. We love to see that the shiny gray color and sound quality have impressed you. However, we understand how frustrating it can be when the earbuds don’t fit securely and unintentionally disrupt your calls. The Galaxy Buds3 are open-type earbuds designed for a lightweight and natural feel. To ensure they stay securely in place, it’s important to wear them properly. Check for the directional markings (L for the left earbud and R for the right earbud), and make sure each bud is placed in the correct ear. Angle the earbuds slightly so the microphone points toward your mouth, and gently rotate them forward or backward until they feel more stable. These adjustments can significantly improve the fit and prevent them from moving or falling out. Regarding the pinch controls, accidental touches can occur during adjustments. To minimize this, we recommend adjusting the buds from the top and avoid using the stems to adjust them. For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Charlie
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
They do not fit in the ear properly and they are painful after wearing for 15 minutes
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Hey Charlie! Thank you for sharing your thoughts about the Galaxy Buds3. We totally understand how frustrating it can be when buds don’t stay put while you work. As you know, the Galaxy Buds3 are open-type which means they don’t have tips. To help them fit better, make sure to check the directional marks at the bottom. Pop the R bud in your right ear and the L bud in your left. It might take a moment to find that perfect angle, but once you do, they should feel more secure. If you angle the microphone towards your mouth while ensuring they fit comfortably by rotating them a bit, they can feel much more stable. Your comfort is super important to us, so please adjust them until they feel just right. We hope you continue to enjoy the great features of the Galaxy Buds3. If you have more concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US