Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1
Bring live buds back
on March 9, 2025
Posted by: Taiwana
from Nc
Expertise:Expert
Live buds are louder the new buds are not that loud
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for sharing your feedback on the Galaxy Buds3, Taiwana. We understand how important sound quality is, especially when comparing different models. If you find the volume of the Galaxy Buds3 lower than expected, we recommend ensuring that the earbuds are clean and free of any dust or debris, particularly the microphone hole, speaker, and air duct. This can impact sound quality and volume. Additionally, you can adjust the volume settings both on your device and directly on the earbuds themselves to achieve your desired sound level. Make sure your Galaxy Buds3 are updated to the latest firmware version, as updates often include improvements to audio performance. Your feedback is invaluable in helping us improve our products. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
Thank you for choosing Samsung!
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality
on March 9, 2025
Posted by: PainterDavid
[This review was collected as part of a promotion.] In all aspects it is great. I loved purchasing this product. However, the touch system is not very functional and sometimes it is confusing to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Keeps getting clogged
on March 9, 2025
Posted by: Justin
from IL
They keep get clogged by ear wax and I have only hade them for 6 months I wish I could return them and pay get the pro
Features
5
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3, Justin! We appreciate your feedback and want to ensure you get the most out of your earbuds. If you’re experiencing clogging, we recommend regularly cleaning your Buds3 to maintain optimal sound quality. Use a cotton swab or a dry brush to remove any debris and foreign materials from the earbuds and the wingtip. For the mesh part of each earbud receiver, gently wipe with a soft, dry cloth to remove any dust, earwax, or oil. It's essential to avoid harsh tools like metal or wire brushes, as they can damage the surface. Additionally, cleaning the charging contacts and sensors with a cotton swab can enhance functionality, ensuring seamless performance and responsiveness. Keeping the earbud blades clean will also help prevent any interference with touch commands. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing connections between devices is worth much!
on March 10, 2025
Posted by: Budan2
[This review was collected as part of a promotion.] These are the best headphones I've ever had and I go.through them alot and ill.nwber buy anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds 3
on March 10, 2025
Posted by: Lisamarie
[This review was collected as part of a promotion.] I love my Samsung Buds 3 greatest ear buds and I had first Samsung Ear buds when Samsung brought and still have those Samsung Ear Buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds awesome
on March 10, 2025
Posted by: Rusty21
[This review was collected as part of a promotion.] Upgraded from buds 2 and love these things. Sounds awesome and battery seems to last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound mid fit and not so great connection
on March 10, 2025
Posted by: Franktdaddy
[This review was collected as part of a promotion.] The sound produced is great and couldn't be happier with the quality for the price. The fit is a bit weird because you have to twist the hard bud into your ear until it fits snug how ever to get the snug fit to where it doesn't feel like it's going to fall out it feels painful from the tension or sits awkwardly at angle that doesn't feel natural. The connectivity is the next issue when not using these buds and they're resting in there case they tend to connect to my phone and I can't use the sound on my phone unless I disconnect my Bluetooth. I've reinstalled the buds updated the buds and took all proper steps that were suggested to get it to stop connecting while they were in their case and it still does it which makes it really inconvenient. I wish I had gotten the pros like i originally thought they were. But that's a whole different scenario.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3, Frank! It’s great to know that you’re enjoying the sound quality as we strive to provide an impressive audio experience for our users. Finding the right fit is crucial for optimal performance. The Galaxy Buds3 are designed to be worn as open-type buds rather than traditional canal types, which means they don't have ear tips. To get the best fit, we recommend inserting the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angling the buds slightly so that the microphone points towards your mouth can also help with comfort and clarity. You can adjust them by rotating them for a better fit until it feels just right. As for the connectivity, the Galaxy Buds3 are designed for seamless pairing with your devices. If you're experiencing challenges with them connecting while in the case, we suggest checking the Bluetooth settings on your phone to ensure they stay disconnected when not in use. Also be sure to ensure that they buds case is closed properly and check for any possible damages. We appreciate your thoughts and your consideration of the Pros. Every model offers unique features to enhance your listening experience, and we're here to help you get the most out of your Galaxy Buds3. If you have further questions or need assistance, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great Bud
on March 10, 2025
Posted by: AndroidFan4Life
[This review was collected as part of a promotion.] I use these at work and being able to easily jump from phone to computer is a must have. I love em.
Value
5
Written by a customer while visiting Samsung US