Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,007 Reviews)
Rating breakdown 2,007 reviews
5 Stars
1,025
4 Stars
324
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Brandon M
from Mesquite, Texas
Expertise:Expert
Verified Purchase:Yes
Horribly made as they do not stay in your ears at all. I had to buy ear hooks and loops to try & keep them in. Might be best to buy the pro version instead of these.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, March 11, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3, Brandon. Your feedback is crucial as we continue to make improvements. We hate to see that you've had a hard time getting these buds to fit right. The Galaxy Buds3 are designed as open-type earbuds, which means they don’t have ear tips like some of our other buds. To get started, simply place them in your ears, ensuring that you check the bottom of each earbud for directional markings—the "R" for the right ear and the "L" for the left ear. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. It’s helpful to angle the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down, and you can adjust them by rotating them forward and backward until they feel comfortable. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Sound lack luster
on March 3, 2025
Posted by: Invsblwmn
[This review was collected as part of a promotion.] Seamless action across apps. Sound poorer quality than what is acceptable. Sold this set as it does not meet my standards.
Value
2
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for your feedback on the Galaxy Buds3! We appreciate your input regarding the sound quality. It’s important to us that you have the best experience. The Buds3 features Crystal Clear Sound, which enhances everything from phone calls to listening to a new playlist during your morning workout. Additionally, the Samsung Seamless Codec ensures high-quality streaming across devices with support for up to 24-bit/96kHz audio. If you’re experiencing lower volume or sound quality, it could be helpful to check a few things. First, ensure that the earbuds are seated correctly in your ears for optimal audio performance. Sometimes, accumulated dust or debris can affect sound quality as well, so it’s a good idea to clean them regularly. Additionally, audio quality can improve by making sure your software is up to date. Keeping your earbuds charged will also ensure you’re getting the best sound experience. We’re constantly working to enhance our products, and your experience is valuable to us. Be sure to check out the link attached for additional options to help troubleshoot this. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great tech but to large
on March 5, 2025
Posted by: Grim789
I had to return mine they are fantastic in every way but they made the size to big. I was expecting similar to airpods which fit snug in my ears and was so excited for these but no matter what I tried they just wont stay in my ears. They made the bud itself to large so they just kinda push themselves out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
greatest buds ever
on March 6, 2025
Posted by: budslove
[This review was collected as part of a promotion.] I'm loving my Samsung Galaxy Buds 3! The seamless integration with my Samsung devices is a game-changer. I can effortlessly switch between my phone, tablet, and laptop without interruptions. The audio quality is exceptional, with clear and balanced sound that immerses me in my music and podcasts. The ergonomic design provides a comfortable fit, and the Active Noise Cancellation feature helps block out distractions. I use my Galaxy Buds 3 for commuting, hands-free calls, and watching videos. The Audio Eraser feature is also impressive, removing background noise from my recordings. Overall, I'm extremely satisfied with my Galaxy Buds 3 and would highly recommend them for a seamless and immersive audio experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from Plainview, New York
Expertise:Intermediate
Verified Purchase:Yes
They are impossible to keep in my ear. For such an expensive and flagship product, I expected peak performance to show me what I've been missing out on with cheap buds. Not much, apparently.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kevin! We're glad you’re exploring what these open-type buds have to offer. These buds are designed differently compared to traditional canal-type earbuds, which is all about providing a more natural listening experience. Getting them in correctly is essential for that perfect fit. Remember to look for the directional marks on the bottom of the earbuds—seeing “L” and “R” helps ensure you have them in the right ears. When we insert the right bud, just make sure the "R" is facing you and the same for the "L" in your left ear. A little tip from us: angling the blade so that the microphone points towards your mouth can enhance speaking clarity during calls. It’s all about personalizing the fit, so feel free to rotate them slightly until they feel just right. If you have any more thoughts or experiences with the Buds3, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best sound quality
on March 8, 2025
Posted by: YG1111
[This review was collected as part of a promotion.] the Buds 3 are a huge step up in audio quality compared to their predecessors. The enhanced bass, clear mids, and well-balanced treble provide a rich and immersive listening experience. Whether you’re a casual listener or an audiophile, the Buds 3 deliver an outstanding sound performance that is difficult to match at this price point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
disappointmentis immeasurable and my day is ruined
on March 12, 2025
Posted by: 0ldsc4ool
from Ottawa il
Expertise:Expert
I had my bud 2 for several years and loved them so I used my once a year gift to get the bud 3's these are way more cheaply made have a terrible fit i feel ashamed having advocated samsung products all these years I work hard for my money and am the only one who gets me gifts thanks for a terrible present this year samsung
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your experience with the Galaxy Buds3. It’s clear how much you value your annual gift, and it means a lot that you chose Samsung! The Galaxy Buds3, as open-type earbuds, are designed to offer a lightweight and natural wearing experience, but achieving the right fit can depend on ensuring they’re worn as intended. To get the best fit and performance, check the directional marks (L and R) on the buds before placing them in your ears. Insert the right bud with the "R" facing you and the left bud with the "L" facing you. Slightly angle the earbuds so the microphone points towards your mouth, and adjust them by rotating forward or backward until they feel secure. This can make a noticeable difference in comfort and audio quality. We recognize that your long-standing trust and advocacy for Samsung products come from high expectations, and feedback like yours is essential for us to grow. Thank you for taking the time to share your thoughts. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A25 Phone
on March 8, 2025
Posted by: Shorty2luv
[This review was collected as part of a promotion.] Durable phone, It take great photos and when the battery is fully charged it last at least two days. I love the 5G it has not ever dropped a call. I highly recommend this phone to other cell phone. Also a good app. Is the "seamless actions across apps."
Value
5
Written by a customer while visiting Samsung US