Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Amazing sound + Bass + Interactive AI
on May 25, 2026
Posted by: Vinnie
[This review was collected as part of a promotion.] Galaxy buds 3 have become my daily companion. This was an upgrade from Buds Live that I have had before. The sound quality is awesome, clear Calls or even better with noise canceling. My friends think I'm in a room even when I work at construction site. Music is epic with the bass feature.
The downside for me is that it could use some more design changes to enhance ear grip. It's fallen off my ear a few times.
The downside for me is that it could use some more design changes to enhance ear grip. It's fallen off my ear a few times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound + Bass + Interactive AI
on May 25, 2026
Posted by: Vinnie
[This review was collected as part of a promotion.] Galaxy buds 3 have become my daily companion. This was an upgrade from Buds Live that I have had before. The sound quality is awesome, clear Calls or even better with noise canceling. My friends think I'm in a room even when I work at construction site. Music is epic with the bass feature.
The downside for me is that it could use some more design changes to enhance ear grip. It's fallen off my ear a few times.
The downside for me is that it could use some more design changes to enhance ear grip. It's fallen off my ear a few times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality tricky controls
on May 25, 2026
Posted by: JayRay
[This review was collected as part of a promotion.] Controlling functions on the stem are difficult with man hands. Sound quality is excellent, I only wish they would make them to handle at least one wash.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good durability and sound quality
on May 25, 2026
Posted by: Ilovesamsung2222
[This review was collected as part of a promotion.] This product performs exceptionally well. Even following accidental immersion, it continues to charge and operate without issue. Its rapid charging capability provides a full week of power on a single charge. Furthermore, its robust construction ensures remarkable durability, even after multiple impacts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A huge step below eat you'd expect.
on May 25, 2026
Posted by: Endtheinfinite
[This review was collected as part of a promotion.] Where to start. If you only walk around eith them, good. Do anything more? Horrible. They fall out of your ears from any brush, they quickly develop feedback loops, and the controls are beyond underwhelming. A bright idea, horribly under utilized.
Value
2
Response from Samsung USBy R&R, June 4, 2026
Hello Endtheinfinite,
Thank you for sharing your thoughts on the Galaxy Buds3 in Silver. These earbuds are designed to deliver clear sound and offer all-day convenience in a compact design. We understand that comfort and fit are essential for everyday use.
With the Galaxy Buds3, you can easily control your music, phone calls, and various other features using the Pinch Control:
**Pinch Control**
To activate, press the pinch area until you hear a clicking sound.
- **Single pinch**: Play/pause song, answer/end calls, stop the “Read notifications aloud” feature, or disable the “Voice detection” or “Siren detection” features.
- **Double pinch**: Skip to the next song.
- **Triple pinch**: Go back to the previous song (If you pinch the earbuds three times within three seconds of the song starting, it will restart from the beginning).
- **Pinch and hold**: Activate a preset function (default: noise control mode) or reject a call.
**Swipe Control**
To adjust the volume, slide your finger along the swipe area:
- **Swipe up**: Increase volume.
- **Swipe down**: Decrease volume.
For proper wear, achieving a good fit with your Galaxy Buds3 is important. Since the Galaxy Buds3 are open-type buds rather than canal-type, they don't have earbud tips. To get started, simply place them in your ears:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for left and an "R" for right.
2. Insert the right (R) bud into your right ear, ensuring the "R" faces you.
3. Insert the left (L) bud into your left ear, making sure the "L" faces you.
4. Angle the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down.
5. Adjust the buds by rotating them forward and backward until the fit feels comfortable.
For more information on achieving the correct fit and using touch controls on your Galaxy Buds3, please check out the links provided below. We appreciate your feedback, as it helps us understand what matters most to our customers. Thank you for being a Samsung customer!
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 in Silver. These earbuds are designed to deliver clear sound and offer all-day convenience in a compact design. We understand that comfort and fit are essential for everyday use.
With the Galaxy Buds3, you can easily control your music, phone calls, and various other features using the Pinch Control:
**Pinch Control**
To activate, press the pinch area until you hear a clicking sound.
- **Single pinch**: Play/pause song, answer/end calls, stop the “Read notifications aloud” feature, or disable the “Voice detection” or “Siren detection” features.
- **Double pinch**: Skip to the next song.
- **Triple pinch**: Go back to the previous song (If you pinch the earbuds three times within three seconds of the song starting, it will restart from the beginning).
- **Pinch and hold**: Activate a preset function (default: noise control mode) or reject a call.
**Swipe Control**
To adjust the volume, slide your finger along the swipe area:
- **Swipe up**: Increase volume.
- **Swipe down**: Decrease volume.
For proper wear, achieving a good fit with your Galaxy Buds3 is important. Since the Galaxy Buds3 are open-type buds rather than canal-type, they don't have earbud tips. To get started, simply place them in your ears:
1. Check the bottom of the earbuds for directional markings. You will see an "L" for left and an "R" for right.
2. Insert the right (R) bud into your right ear, ensuring the "R" faces you.
3. Insert the left (L) bud into your left ear, making sure the "L" faces you.
4. Angle the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down.
5. Adjust the buds by rotating them forward and backward until the fit feels comfortable.
For more information on achieving the correct fit and using touch controls on your Galaxy Buds3, please check out the links provided below. We appreciate your feedback, as it helps us understand what matters most to our customers. Thank you for being a Samsung customer!
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise canceling!
on May 25, 2026
Posted by: Trueladyaja
[This review was collected as part of a promotion.] I work in a shared office and often have to take phone calls. I am able to do so without my background being a distraction while I am on a call. The battery lasts all day and they charge quickly. I usually use one at a time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones I've ever bought....
on May 25, 2026
Posted by: Blue44
[This review was collected as part of a promotion.] Love my earbuds. I haven't had any problems with them and would definitely buy another set.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds ever!
on May 25, 2026
Posted by: ClarissaM
[This review was collected as part of a promotion.] As someone who has owned countless earbuds, these are far better than anything I've ever used. You can clearly differentiate the treble, mids, and bass, and everything is more crisp and clean than you've ever heard before. I love that they automatically connect to my Samsung phone too. Amazing!
Value
5
Written by a customer while visiting Samsung US