Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,184 Reviews)
Rating breakdown 2,184 reviews
5 Stars
1,125
4 Stars
350
3 Stars
257
2 Stars
174
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Great for driving
on February 25, 2025
Posted by: Mommalowry
[This review was collected as part of a promotion.] These buds have seamless features across the apps. These are amazing for not having to worry about having my phone in my hand. My phone can be in pocket and I am able talk on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Buds3 experience
on February 25, 2025
Posted by: jeclagastro
[This review was collected as part of a promotion.] They are great. Seamless connection, easy to use. I have a lot of ear buds but these one are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then air pods pro
on February 25, 2025
Posted by: Rbaker257
[This review was collected as part of a promotion.] These are amazing and better theny.air pods pros and rhe battery lasts a few hrs more. Amd sound is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They have excellent features and excellent functio
on February 25, 2025
Posted by: Skiper12
[This review was collected as part of a promotion.] Excellent sound, features, excellent mode of adaptation to the ear and very good sharpness in the sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on February 25, 2025
Posted by: Barrett82
[This review was collected as part of a promotion.] These buds have amazing sounds and volume and are easy to pair. Stay in your ear with no problems.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound quality but poor touch and mic respons
on February 25, 2025
Posted by: Juanxo
[This review was collected as part of a promotion.] These buds overall sound quality is excellent it shows seamless actions across apps.
When talking people on the line have reported hearing disturbing noise on the audio and have difficulty understanding your voice. The touch response only works for lowering and raising the volume.
7 out of 10 my thinking.
When talking people on the line have reported hearing disturbing noise on the audio and have difficulty understanding your voice. The touch response only works for lowering and raising the volume.
7 out of 10 my thinking.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3, Juanxo. We always appreciate hearing from our valued customers. We noted your concerns regarding people hearing a noise when talking on the phone. We recommend checking to make sure that your buds are up to date with the latest software update as well as ensuring that your buds are worn properly. If this continues you can also reset your buds using the Wearable app. Regarding the new pinch controls. We encourage you to check out the link attached to learn more about the new pinch controls. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you are still experiencing challenges, please be sure to reach out to us at Samsung Support so that we can take a look into what could be causing this. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
3
Uncomfortable
on February 25, 2025
Posted by: Walter
[This review was collected as part of a promotion.] Not a great fit inside the ear. Can't speak for everyone but in my opinion they feel lose and uncomfortable.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Thank you for sharing your feedback with us. Walter! We understand that everyone’s experience can be a little different when it comes to fit. The Galaxy Buds3 are designed with a brand-new shape to ensure comfort throughout your day, no matter the activities you’re tackling. For a more personalized experience, the Adaptive Equalizer powered by Galaxy AI adjusts the audio based on how the Buds sit in your ears, so you can enjoy immersive sound wherever life takes you. We recommend experimenting with the way the Buds are positioned. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earb FEds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. If you have any additional concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Only work for 1 month
on February 25, 2025
Posted by: LuigiLonvardi
[This review was collected as part of a promotion.] I don't know what happened but the buds just started to sound really low. And I tried to charge them but it didn't work so now I don't have buds.
Value
1
Response from Samsung USBy R&R Team, March 3, 2025
Thank you for sharing your experience with the Galaxy Buds3, Luigi. We understand how important it is to enjoy uninterrupted, high-quality sound, and we’d like to help you resolve this. If your Galaxy Buds3 are producing low sound quality, it may be related to the battery power. To charge your Buds3 effectively, ensure you are using the included USB cable along with a Samsung-approved wall adapter or a compatible Qi wireless charger. When charging wirelessly, make sure the case is centered on the charging pad. If the case has a cover, removing it may improve charging connectivity. Additionally, verify that the Buds3 are properly seated in their case so that the charging contacts align correctly. Over time, debris can accumulate on the charging points. It’s important to gently clean the contacts inside the case and on the earbuds according to Samsung's cleaning guidelines. Lastly, monitor the indicator lights on the case, as they show the charging status. A flashing red light may indicate an external power issue, so try disconnecting and reconnecting the charger. Allow the device to charge for at least 10 minutes to check the status. If you’ve tried these steps and the Buds3 are still unresponsive, please reach out to us at Samsung Support. We'll be able to guide you through further assistance to ensure your Buds3 are back to performing their best. -Kelvin
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Written by a customer while visiting Samsung US