Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,185 Reviews)
Open Ratings Snapshot
Rating breakdown 2,185 reviews
5 Stars
1,125
4 Stars
350
3 Stars
258
2 Stars
174
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Good Headsets However...
on February 20, 2025
Posted by: George H
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The sound of these buds are great. If these are the only Bluetooth devices attached to your phone, you may be happy. However, for me, the one thing that I could not get around was the fact that no matter what I did, the case would not stay closed. This had the effect of taking my calls away from my primary work Bluetooth mid-sentence during important conversations. I even purchased top of the line cases to keep them closed to no avail. It is a shame because they are otherwise outstandingly good headsets.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 20, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3, George. Your feedback is extremely important as we continue to strive for improvements. It's great to see that the buds have been outstanding for you! We aim to provide our customers with the best experience possible and would like to address your concerns. We see that you may be facing some challenges trying to keep your buds case closed. We recommend that you check and ensure the hinge does not have any debris or obstruction that can take away from the magnetism. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its good. Good ear buds
on February 20, 2025
Posted by: Mclovin
[This review was collected as part of a promotion.] The ear buds are a good earbuds they are buds and they fit in the ear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big sound super comfort
on February 20, 2025
Posted by: Silver83
[This review was collected as part of a promotion.] Audio eraser. These buds have great big sound good bass and plenty of volume. They sound great and I can wear all day long without any discomfort.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Highly Recommend!!!
on February 20, 2025
Posted by: Anonymous
from CA
Expertise:Intermediate
Verified Purchase:Yes
They're comfortable to wear all day and they sound amazing...
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Don
on February 20, 2025
Posted by: Anonymous
from Houston,tx
Verified Purchase:Yes
The way it's looks it is good,nice sound clearance and nice buzz on it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cool but could be better
on February 21, 2025
Posted by: Jay71806
[This review was collected as part of a promotion.] Love the features but the device doesn't fit in my ears. I've inverted them to fit and it works so much better. With left in right and right in left I actually get that comfort and seal needed to utilize the sound at its best sound quality.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 21, 2025
Thank you so much for sharing your experience with the Galaxy Buds3, Jay! We’re thrilled to see that you love the features. It’s great that you found a way to fit them comfortably by switching the earbuds. We designed the Galaxy Buds3 to deliver an immersive sound experience, and we appreciate your creativity in finding a solution that works for you! The comfortable fit and exceptional sound quality are at the core of what we aim to provide, and your feedback shows us that even small adjustments can make a big difference in user experience. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! Your satisfaction is our top priority. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Bud 3 pros
on February 21, 2025
Posted by: JCS25u
[This review was collected as part of a promotion.] Switched from airport pros and love the new Samsung Bud 3 pros. Amazing sound, great battery life and fit well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ear buds 3
on February 21, 2025
Posted by: Vivi
from Laredo tx.
Verified Purchase:Yes
I've been having problems with them staying connected to my phone.. they keep on disconnecting
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 21, 2025
Hey Vivi! Thank you for sharing your experience with the Galaxy Buds3. We understand how important it is for your earbuds to stay connected seamlessly. With the Buds3, you can easily switch your audio from your Galaxy phone to your PC. Listen to your latest playlists on your Galaxy phone, then seamlessly switch to your laptop for the final boss battle in your favorite game using PC Auto Switch. To enhance your connection experience with the Galaxy Buds3, start by checking for software updates to ensure both the earbuds and the Galaxy Wearable app are up to date. Next, reset the earbuds by placing them in their charging case, closing the lid for at least 7 seconds, and then removing them again. If you still encounter any difficulties, remove the Galaxy Buds3 from your device's Bluetooth settings and re-pair them, making sure there are no obstacles like walls or electrical equipment between the devices and keeping them within 10 meters of each other. Restart your phone and reopen the Galaxy Wearable app. If only one earbud connects, try restarting the earbuds to connect both. If these steps don’t enhance your experience, please reach out to us at Samsung Support, who are ready to assist you further. We appreciate your patience and thank you for being a valued member of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
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