Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Great earbuds
on March 29, 2025
Posted by: Samsunglover67
[This review was collected as part of a promotion.] The earplugs seamlessly connect to the phone and have great sound and a super bass. Would recommend these awesome earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ANC works surprisingly well
on March 29, 2025
Posted by: RandyStarfish
[This review was collected as part of a promotion.] The ANC does block a decent amount of external sound out while not being fully closed off and give that plugged ear feeling.
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
It's great to hear from you, Randy! We always look forward to getting insights from our valued customers. It’s great to see that the balance works well for you! The Active Noise Cancellation on the Galaxy Buds3 Pro does a great job of reducing external noise. This feature allows you to stay immersed in your audio while still feeling natural and open, making it perfect for extended listening sessions. We hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphones
on March 29, 2025
Posted by: Budswinner
[This review was collected as part of a promotion.] Is use these to listen to audiobooks to and they're the best. I love the Audio Eraser feature the most
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! It's great to see how much you enjoy them for audiobooks! The enhanced 2-way speaker truly brings each note to life, allowing you to immerse yourself in the rich details, from the deep rumble of the bass to the clear, crisp highs. We’re glad you love the Audio Eraser feature! It effectively removes unwanted background noise while you're creating videos in loud environments. Your feedback is valuable, and we hope you continue to appreciate the exceptional sound quality and clarity that the Galaxy Buds3 provides! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is gook
on March 29, 2025
Posted by: KtheMystery
[This review was collected as part of a promotion.] Seamless action, good looking, but its easily fall out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Could not keep them in my ear.
on March 29, 2025
Posted by: Cheri
I could not keep these in my ears. The charger went out after a month.
Response from Samsung USBy R&R Team, March 31, 2025
We appreciate you taking the time to reach out to us, Cheri. Your candid feedback on the Galaxy Buds3 is greatly appreciated. The Galaxy Buds3 Pro offers up to 30 hours of listening time when used with the charging case. However, actual battery life may vary depending on usage conditions, such as function settings, playback file type, and Bluetooth signal strength. If your earbuds are not charging correctly, please try the following troubleshooting steps: First, use the included charging cable with a USB charger. Second, ensure that the charging case is functioning properly. Third, check for any debris in the charging cradle's pin connectors. Fourth, inspect the charging connectors on the Galaxy Buds for obstructions. Finally, use the Wear app to confirm if one of the earbuds is not charging and make sure that each bud is securely seated inside the charging case. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience challenges, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I lovvvveee Samsung products
on March 29, 2025
Posted by: Pking15
[This review was collected as part of a promotion.] Here’s an extremely positive review for the Samsung Galaxy Buds3:
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★★★★★ Absolute Game-Changer for Wireless Earbuds!
The Samsung Galaxy Buds3 are hands-down the best earbuds I’ve ever used! From the moment I put them in, I was amazed by the crystal-clear sound quality—deep bass, rich mids, and crisp highs that make every song sound like a live concert.
The Active Noise Cancellation (ANC) is next-level, completely blocking out background noise and letting me focus on my music or calls. And when I need to hear my surroundings, the Ambient Mode works flawlessly.
Battery life is phenomenal—I can go all day without worrying about charging, and the fast-charging feature is a lifesaver. Plus, the fit is incredibly comfortable, even after hours of use. They stay secure whether I’m working out, commuting, or just relaxing.
Samsung has truly perfected the wireless earbud experience with the Buds3. The seamless connectivity, intuitive touch controls, and premium design make these a must-have. If you’re considering an upgrade
The audio eraser is a favorite feature of mine
The audio eraser is a favorite feature of mine
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick H
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
I read online that some people have issues getting them to fit. Turns out they fit me perfectly. I highly recommend getting these!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds but slight issues.
on March 28, 2025
Posted by: Dezzhi
[This review was collected as part of a promotion.] These earbuds are good for everyday use. My only problem is that I have an issue where sometimes my right earbud is lower than the other. I have not changed any sound settings so they should operate normally.
Value
4
Written by a customer while visiting Samsung US