Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,166 Reviews)
Open Ratings Snapshot
Rating breakdown 2,166 reviews
5 Stars
1,112
4 Stars
348
3 Stars
255
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
I like the style but
on February 11, 2025
Posted by: TiffV15
[This review was collected as part of a promotion.] The device itself is really cool, the sound is great as well my only problem is my ears are small & they really don't stay in & the hurt after like 30 min. I really like the galaxy buds2 much better.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 12, 2025
Hi Tiff! Thanks for taking the time to share your thoughts on the Galaxy Buds3. We always love getting insightful feedback from our valued customers. It's fantastic to see that you enjoy the excellent sound quality these earbuds provide. We also understand that having a proper fit is essential for the best experience. Since the Galaxy Buds3 are open-type earbuds rather than canal-type ones, they do not come with earbud tips. To get started, simply place them in your ears, checking the bottom of the earbuds for directional marks that indicate "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth instead of straight down. You can adjust the buds by rotating them forward or backward until you find a comfortable fit. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Amazing Sound poor fit
on February 11, 2025
Posted by: jasleenss
[This review was collected as part of a promotion.] I love the sound dynamics of Galaxy Buds 3. They sound amazing. But... the fit in my ears is horribly bad. I know it depends on person to person, so this may not affect you.
I am able to make do of it because I wear a turban so that helps me keep it in my ears.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 13, 2025
Thank you so much for sharing your feedback with us, Jasleenss! We’re thrilled to hear you love the sound dynamics of the Galaxy Buds 3. Our team puts a lot of effort into delivering an amazing audio experience, and it’s great to know it resonates with you. We understand that fit can vary from person to person, and we noted your concern about them not fitting right. The Galaxy Buds 3 are open-type earbuds with no tips like canal-type earbuds, you can easily get started by checking the bottom for directional marks labeled "L" for left and "R" for right. Place the "R" bud in your right ear with the "R" facing you, and the "L" bud in your left ear in the same manner. Make sure to angle the microphones on the bottom towards your mouth and adjust the buds by rotating them forward and backward until they fit comfortably. We hope you find these tips helpful! We appreciate you sharing your unique experience and hope you continue to enjoy the audio quality. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is awesome with great features.
on February 15, 2025
Posted by: Love2experience
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 offer exceptional sound quality with deep bass and crisp highs. Their sleek design and compact charging case make them super portable. With seamless connectivity to Samsung devices, these earbuds are perfect for Galaxy smartphone users. Battery life is impressive, with up to 6 hours of playback on a single charge. Overall, the Galaxy Buds3 are a top-notch choice for anyone seeking high-quality wireless earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing addition to the Samsung Ecosystem
on February 15, 2025
Posted by: Orionator
[This review was collected as part of a promotion.] I used these buds for translation while on a business trip, they were extremely helpful for me. I also use them for listening to music discretely while at work so I don't disrupt others. Meetings are crystal clear with them as well, and everyone loves the microphone, it only transmits my voice, not background stuff.
The seamless action across apps is another great feature, gesture controls and button actions control just like a media device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Huge disappointment.
on February 16, 2025
Posted by: Corballs
from Litchfield, MN
I am disappointed with mine. They don't stay in my ears and the noise canceling doesn't work at all. I feel duped for waisting my money on these. I hate them.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamFebruary 18, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3! We hate to see that your experience has not been a great one thus far with your buds. The Buds3 boasts a new, comfortable design specifically engineered to keep your ears comfortable all day long, fitting securely and snugly. Additionally, the adaptive equalizer with Galaxy AI automatically adjusts the sound quality based on how you wear your buds, ensuring an optimal audio experience no matter the fit. We understand the importance of having a proper fit with these buds, especially in order to enjoy features such as Active Noise Cancellation. Check out the link attached for detailed instructions showing you how to get the best fit with your buds. Regarding noise cancellation, it effectively quiets unwanted background noise and is available only when both earbuds are worn. To access this feature via Galaxy Wearable, simply tap on Active noise canceling, use the slider to adjust levels, and turn on Auto switch to ambient sound if needed. If this persists, please be sure to reach out to us at Samsung Support so that we can investigate further. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent audio
on February 17, 2025
Posted by: Insitu
[This review was collected as part of a promotion.] The **Samsung Galaxy Buds 3** are wireless earphones with clear sound and active noise cancellation that works very well. They are comfortable, water resistant and the battery lasts quite a while. Perfect for music, calls or training. A great option if you are looking for quality and design!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great job samsung 👏
on February 18, 2025
Posted by: Joseph
[This review was collected as part of a promotion.] These earbuds sound amazing and block out noise so well, they're super comfy too. It's awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
happy with my bud pro 3
on February 18, 2025
Posted by: PRUltra123
[This review was collected as part of a promotion.] happy with my buds pro 3, they fit really well and the sound quality is excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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