Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
1
Bring back last model
on March 31, 2025
Posted by: ChelleBee
[This review was collected as part of a promotion.] Sound quality is absolutely less than buds 2.
I actually went and bought another set of buds 2 after owning the new buds 3.
I actually went and bought another set of buds 2 after owning the new buds 3.
Buds 2 I was capable of changing shirts or putting on sweatshirt withount taking out headphones. Bud 3 I ALWAYS knocks device out of place.
The tapping feature of bud 2 was so easy, and so satisfying for some reason. The clunky clicking of bud 3 just feels cheap and not the same.
Value
1
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3, Chelle. We appreciate you voicing your concerns, and we're here to help ensure you have the best experience with your buds. A proper fit is essential for your buds to stay and provide the best sound. For the open-type design of the Buds3, adjusting the earbuds by gently rotating them left or right can help them fit securely. Ensuring the touch-sensitive sensor makes contact with your ear is key to keeping them in place during activities. Cleaning the sensor regularly can also improve detection and functionality. Your observations are valuable, and we appreciate you taking the time to share your thoughts! If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds in have ever used 😍
on March 31, 2025
Posted by: mark1234
[This review was collected as part of a promotion.] Buds work great for hands free calls .
100% recommend.
100% recommend.
Value
5
Response from Samsung USBy R&R Team, March 31, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3, Mark. We're elated to see that you're enjoying your buds. The Galaxy Buds3 offers hands-free calling with features like machine learning to reduce background noise, ensuring your voice is clear even in busy environments. Additionally, the Buds3 are Super Wideband-ready, which doubles the Bluetooth audio bandwidth for more natural-sounding speech during calls. You can also control audio settings with voice commands, like saying "next song" or "volume up," without needing to touch your phone. Once again, we appreciate your feedback! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible design flaw
on March 31, 2025
Posted by: Samsung
Expertise:Expert
Horrible design. Don't fit in my ear. Tested with family and same issue. Useless ear buds.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, March 31, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! As open-type buds, the Buds3 provides a different experience compared to traditional canal-type models. One of the standout features is how easily they fit into your ears. Place them according to the directional marks, R for right and L for left, ensuring that you get the full acoustic experience while remaining comfortable. If you find the fit needs adjusting, just remember that you can rotate them slightly until they feel just right. And don’t forget to angle the microphone gently towards your mouth to ensure clear calls while you use them! Your feedback is important to us, and we hope you continue to enjoy everything the Galaxy Buds3 has to offer. If you have any more questions or need tips on maximizing your experience, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds so far
on March 30, 2025
Posted by: Drdank
[This review was collected as part of a promotion.] I was really impressed with the clarity of the microphone. I was listening to music and vacuuming as well as talking to my girl using the buds. Naturally, I started speaking a little louder because of all the noise but to my surprise it was not necessary. My girl actually asked why I was speaking louder. Turns out the microphone was so clear that she could not hear the vacuum & music, just me talking.
Value
5
Response from Samsung USBy R&R Team, March 31, 2025
Thank you for sharing your experience with the Galaxy Buds3. It's great to know that these buds have worked great for you. The crystal-clear microphone quality ensures that your voice is captured with exceptional clarity, even in noisy environments. This is made possible by the advanced design, which reduces background noise so effectively that only your voice comes through during calls. It’s great to know that the microphone performed so well while you were multitasking. Your feedback highlights the thoughtful features of the Galaxy Buds3, and we’re glad they’re exceeding your expectations! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
No luck with Surface Pro.
on March 30, 2025
Posted by: SMK123
from Boston, MA
Expertise:Intermediate
I wish they worked. They sync fine with my phone but no luck with my Microsoft Surface.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Thank you for sharing your feedback on the Galaxy Buds3. While they sync seamlessly with your phone, connecting them to other devices may require additional steps. Ensure the buds are in pairing mode by placing them in the case, closing the lid, and then reopening it. On the device you’re connecting to, navigate to Bluetooth settings, select "Add device," and choose the Galaxy Buds3 from the list. If they don’t appear, disconnect them from other devices and try again. For more assistance, please do not hesitate to reach out to us at Samsung Support. Your feedback is valuable, and we appreciate you sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
All things Samsung
on March 30, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] Love how easy Samsung products intergrate . Ear buds are handy for music listening at work movies workouts and hands free calls. Clarity is remarkable.
Value
5
Response from Samsung USBy R&R Team, April 24, 2025
Thank you sincerely for sharing your experience, Bernie! We're absolutely delighted to see how the Galaxy Buds3 have seamlessly integrated into every aspect of your life. It’s fantastic that they enhance your music listening at work, elevate your movie-watching experience, and keep you connected during workouts and hands-free calls. The exceptional clarity you brought up is a testament to our cutting-edge sound technology, crafted to deliver a truly immersive audio experience no matter where you are. Your feedback is invaluable, and we hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great ecosystem connections
on March 29, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I love how east it is to be listening to music or watching a show on your phone and in the second the sound transfers to your tablet as soon as you play a video and it pauses what you were doing on your phone which is perfect, so I don't miss anything on my shows!
Value
5
Written by a customer while visiting Samsung US
Posted by: Gary
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
Excellent features and great sound. Easy to setup and great battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US