Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,185 Reviews)
Open Ratings Snapshot
Rating breakdown 2,185 reviews
5 Stars
1,125
4 Stars
350
3 Stars
258
2 Stars
174
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3 out of 5
3
Galaxy buds
on February 18, 2025
Posted by: Estefani
from Tx
Expertise:Intermediate
Verified Purchase:Yes
I like them but they fall out of my ears very quickly, they don't hold well in my ear, everything else I love, good sound, and it doesn't cancel out outside sound, you can hear a lot
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 19, 2025
Hey Estefani! Thank you for sharing your thoughts on the Galaxy Buds3. We're ecstatic to hear about your experience with them. The open-type design really sets them apart, providing a comfortable fit without the need for earbud tips. To get started, simply place the earbuds in your ears—just be sure to check for the directional markings on the bottom, which indicate "L" for left and "R" for right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. You can adjust the angle slightly so that the microphone points towards your mouth rather than straight down, and rotate the buds forwards and backwards until the fit feels just right. We designed the Galaxy Buds3 to adapt to your needs, whether you’re on a call or enjoying your favorite playlist. If you have any further concerns or questions you’d like to ask, pleae do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally ... nice !
on February 18, 2025
Posted by: Scott
Verified Purchase:Yes
Night and day ... these are much, much more comfortable than my gen 1's
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these Buds
on February 19, 2025
Posted by: SamsungProductJunkie
[This review was collected as part of a promotion.] I love that you can click the arm to pause music or go next song. The noise canceling feature is by far the best out of all the past esrbuds. Also, I like how they fit in my ear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great headphones
on February 19, 2025
Posted by: badtzboy82
[This review was collected as part of a promotion.] Great audio quality and noice cancelation, also they look great and nice fit.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear sound
on February 19, 2025
Posted by: Maro2ppp
[This review was collected as part of a promotion.] It works great the only two issue, is that if u sleep with them they might get reiuned
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on February 20, 2025
Posted by: Mikemc713
[This review was collected as part of a promotion.] The Buds 3 pro are a great choice.
Very crisp and clear sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Do not fit
on February 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The sound is great but the don’t stay in the ear long. I have to fix the buds all the time and it’s annoying.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 20, 2025
Thank you for sharing your experience with the Galaxy Buds3, Sherocruz. We understand that you've experienced some difficulty in getting the buds to fit comfortably in your ears, and we’re here to help! The Galaxy Buds3 are designed as open-type buds, which means they don’t have ear tips like traditional canal-type earbuds. To get the best fit, we recommend starting by placing the buds in your ears according to the directional marks—you’ll find an "R" for the right bud and an "L" for the left. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. It can also help to angle the microphone on the bottom of the bud towards your mouth rather than letting it hang straight down. Adjusting the fit by rotating the buds forwards or backwards can make a significant difference until they feel just right. If these tips don’t lead to a comfortable fit, please let us know at Samsung Support. Your satisfaction matters to us, and we want to make sure you enjoy your Galaxy Buds3 to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buds3
on February 20, 2025
Posted by: Sam C
Expertise:Intermediate
Verified Purchase:Yes
Fitment is very uncomfortable! Great sound. Battery lasts longer than expected.
Response from Samsung USBy R&R Team, February 20, 2025
Hi Sam! Thank you so much for sharing your experience with the Galaxy Buds3 Pro. It's great to see that you are enjoying the great sound and battery power these buds offer. We understand that getting the right fit can sometimes be a bit tricky, especially since these buds are designed as open-type rather than canal-type. We recommend checking the directional marks on the bottom of the earbuds—they're labeled L for the left and R for the right. When inserting them, angle the blade slightly so the microphone points towards your mouth. This can really enhance your experience. Adjusting the buds by rotating them forwards and backwards can also help you find that perfect fit. We want you to enjoy the rich sound quality and features that the Galaxy Buds3 Pro offers, so please feel free to experiment a little to achieve that comfortable fit. Your comfort matters to us, and we’re here to ensure you have the best experience possible. If you have any other questions or need further assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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