Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Love the Bud 3 pros
on February 21, 2025
Posted by: JCS25u
[This review was collected as part of a promotion.] Switched from airport pros and love the new Samsung Bud 3 pros. Amazing sound, great battery life and fit well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Vivi
from Laredo tx.
Verified Purchase:Yes
I've been having problems with them staying connected to my phone.. they keep on disconnecting
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 21, 2025
Hey Vivi! Thank you for sharing your experience with the Galaxy Buds3. We understand how important it is for your earbuds to stay connected seamlessly. With the Buds3, you can easily switch your audio from your Galaxy phone to your PC. Listen to your latest playlists on your Galaxy phone, then seamlessly switch to your laptop for the final boss battle in your favorite game using PC Auto Switch. To enhance your connection experience with the Galaxy Buds3, start by checking for software updates to ensure both the earbuds and the Galaxy Wearable app are up to date. Next, reset the earbuds by placing them in their charging case, closing the lid for at least 7 seconds, and then removing them again. If you still encounter any difficulties, remove the Galaxy Buds3 from your device's Bluetooth settings and re-pair them, making sure there are no obstacles like walls or electrical equipment between the devices and keeping them within 10 meters of each other. Restart your phone and reopen the Galaxy Wearable app. If only one earbud connects, try restarting the earbuds to connect both. If these steps don’t enhance your experience, please reach out to us at Samsung Support, who are ready to assist you further. We appreciate your patience and thank you for being a valued member of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on February 21, 2025
Posted by: Ilovesamsung4545
[This review was collected as part of a promotion.] When i run in the wind they don't fall out like apples airpods and they have better sound quality but i do wish that the uhq upscaler was available for the buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product with amazing hardware and audio!
on February 22, 2025
Posted by: GreatAtReviews
[This review was collected as part of a promotion.] This device is amazing, to put it shortly. I was very pleasantly suprised when, unlike other buds that I have used before, the buds didn't slip off every 2 minutes when going for a jog. With the occasional nudge in the ear, the buds stayed in great while providing amazing audio, which I can NOT say for some other buds I have tried. I love the haptic feedback when tuning the volume, makes the experience out of this planet. The audio eraser capabilities of the noise cancelation works great, which was surprising because I did not even have the silicone tips that the pro has, I was very suprised by this product and will definitely be trading it in for the buds 4 whenever they come out, hopefully soon!
Value
5
Written by a customer while visiting Samsung US
Posted by: Miguel
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
They discharge quickly and often do not charge while in the case
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your experience with the Galaxy Buds3, Miguel. We understand how frustrating it can be when the earbuds aren’t charging as expected, and we’re here to help you get the most out of your earbuds! First, please ensure that you’re using the included USB cable along with a Samsung-approved wall adapter for optimal charging. If you’re using a wireless charging pad, it’s important to place the case directly in the center. If there’s a cover on the case, we recommend removing it to avoid any interference during charging. It’s also key to check that the earbuds are seated correctly in the case, as proper alignment with the charging contacts is essential. If there’s any debris on the contacts, a gentle cleaning can help establish a better connection. Don’t forget to verify that the earbud tips are installed correctly, as this can impact how they fit in the case. We also suggest looking at the indicator lights; if they’re flashing red or showing irregular behavior, reconnect the charger and let them charge for at least 10 minutes to see if that helps. Lastly, please inspect your earbuds, case, and charger for any signs of wear. If charging continues to be a challenge, feel free to reach out to Samsung Support at 1-800-SAMSUNG for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sally
from Arkansas.
Expertise:Expert
Verified Purchase:Yes
Great sound and quality. The fit well in my ear and are very light.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jennio
from Texas
Expertise:Intermediate
Verified Purchase:Yes
These fall out of my ears all the time. Very mediocre. I wish I had sprung for the buds pro.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 25, 2025
We appreciate your honest feedback on the Galaxy Buds3, Jennio, as it is vital for our continuous improvement. The Samsung Galaxy Buds3 are designed to provide a comfortable fit and feature a new design that keeps them securely in your ears throughout your day. These are open-type buds, meaning they do not have earbud tips; you simply place them in your ears to get started. To insert them correctly, look for the directional markings on the bottom that indicate the left (L) and right (R) buds. Insert the R bud into your right ear, ensuring the R faces you, and the L bud into your left ear with the L also facing you. Adjust the angle slightly so that the microphone on the bottom points toward your mouth rather than straight down, and feel free to rotate the buds forward and backward until they fit comfortably. We hope that these steps help you achieve a perfect fit with your buds. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent once they fit you
on February 22, 2025
Posted by: Carlos
[This review was collected as part of a promotion.] The first week using them caused me discomfort on my ears, which is not the best thing but I decided to keep them and let me tell you, it was the best decision, once my ears started "getting the shape" of the buds my perception of the buds changed. It is great when you are in the Samsung ecosystem, also, I love the open ear option, I'm not an In-ear person.
The seamless action across the apps and devices is just perfect, all the functionality this buds brings to my daily routine it is incomparable.
Value
4
Written by a customer while visiting Samsung US