Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,185 Reviews)
Rating breakdown 2,185 reviews
5 Stars
1,125
4 Stars
350
3 Stars
258
2 Stars
174
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Best of the best
on February 17, 2025
Posted by: Ratliff93
[This review was collected as part of a promotion.] These are some of the best ear buds to date. Love the design of them as well as the quality of sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Looks dope and controls need serious overhaul
on February 17, 2025
Posted by: Rainman820
[This review was collected as part of a promotion.] I love how these look and feel in my ear. The noise canceling seems to have improved some. My problem with them is getting the touch controls to consistently work. I've read about it, looked to videos, and it's still spotty when it chooses to register the touch input specifically pausing or skipping songs. Don't think this has audio eraser.
Value
2
Response from Samsung USBy R&R Team, February 19, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3! We’re thrilled to hear that you love how they look and feel, as comfort and style are a big part of our design philosophy. We appreciate your feedback regarding the noise cancellation and the touch controls. It’s fantastic to hear you've noticed improvements in the noise-canceling feature! For the touch controls, I understand how frustrating it can be when they don’t register consistently. We recommend ensuring your fingertips are making proper contact with the sensors and that your earbuds are updated to the latest firmware, as this can improve responsiveness. The audio eraser feature is designed to enhance your sound experience by reducing unwanted background noise, particularly when using these earbuds with the Galaxy S25 series. This feature employs AI analysis on your Galaxy S25 series phone to identify and categorize different types of sounds, effectively removing noise from videos. You can eliminate distracting sounds by adjusting the volume of voices, wind, and other noises in the Video Editor. Be sure to check out the link attached to learn more about the Audio eraser feature. We appreciate your input and are continuously working to enhance our products. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/answer/ANS10004604/
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https://www.samsung.com/us/support/answer/ANS10004604/
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and functional.
on February 17, 2025
Posted by: Silverman
[This review was collected as part of a promotion.] I bought this for myself, and after four months, I can't find any flaws in it. It's excellent in every way—even the battery is great, and the sound is amazing. My ears don’t get tired or sweaty. I also got a Pro version for my wife, but I haven't received it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds.
on February 18, 2025
Posted by: Surfer21
[This review was collected as part of a promotion.] The best ever. The performance, the clarity, the sound is out of this world. When you put this on, you are on a different Galaxy. The King of ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements
on February 18, 2025
Posted by: Floridaboy
[This review was collected as part of a promotion.] I really like the buds 3. Big improvements. Easy to use
seamless actions across apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but Slip
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] These are really good ear buds, but I do struggle with them slipping out of my ear. I don't think I could workout with them for fear of them falling out. The audio is great and the translation feature is really cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 18, 2025
Posted by: JjgarciA85
[This review was collected as part of a promotion.] Easy to use great sound all the touch features they have are awesome ill definitly buy another set
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
broke the same day
on February 18, 2025
Posted by: Dalton
Expertise:Expert
do not buy they fall out of your ears and broke from a two-foot fall the day I got them I didn't even really get to use them. this is coming from someone who has used Samsung for years and this is the only bad product I've ever come across.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Dalton. Your feedback is crucial as we continue to make improvements and changes. The Buds3 features immersive audio, and the Samsung Seamless Codec allows for high-quality streaming across devices, supporting up to 24-bit/96kHz audio. Additionally, the Adaptive Equalizer adjusts sound settings for an optimized listening experience. We hate to see that your buds fell and are not working. We aim to ensure our customers have the best experience possible with our devices. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please be sure to reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US