Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Better buds!
on April 2, 2025
Posted by: Anonymous
from Ewa Beach Hawaii
Expertise:Intermediate
Verified Purchase:Yes
Got these for my daughter and she can't stop talking about how much better these buds are over her old airport. She loves how awesomely they interact Galaxy Flip6.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 2, 2025
Thank you for sharing your experience! We're pleased to hear that your daughter loves the Galaxy Buds3 and how seamlessly they work with her Galaxy Flip6. The advanced features and sound quality truly make them a standout choice, especially when upgrading from the predocessors. We’re glad she’s enjoying the enhanced connectivity and immersive audio experience! If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound, Comfortable, just dont lay down.
on April 2, 2025
Posted by: Mike B
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
They work well, stay put for average walking around, but do tend to fall out if you bend over and stand back up frequently. The sound is great, they fit so comfortably that I often have to tap my ear to see if i have it one in.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for reaching out to share your feedback with us, Mike. It’s great to see that you’re enjoying the sound quality and comfort of your Galaxy Buds3! The Galaxy Buds3 are open-type earbuds, so they don’t have ear tips. To ensure they stay secure while walking or moving around, you can adjust the fit by rotating them slightly forward or backward until they feel snug. The design includes directional marks—an “L” for the left earbud and an “R” for the right—so you can place them correctly for optimal comfort and sound quality. We hope you continue to have a great experience with your buds. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Slips out
on April 2, 2025
Posted by: Ashley
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The sound is great but without the silicone tip they dont stay in my ears
I would recommend this to a friend!
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Ashley! We’re very pleased to see that you love the sound quality. As you already know, Galaxy Buds3 are designed as open-type earbuds, which means they don't use traditional ear tips that some might be accustomed to. To get the best experience, we recommend following a couple of easy steps for a secure fit. Start by checking the bottom of each earbud for the directional marks. You’ll see an 'L' for the left bud and an 'R' for the right. Insert the right bud (R) into your right ear with the 'R' facing you, and then do the same with the left bud (L). A helpful tip is to angle the earbuds slightly so the microphone on the bottom is pointing toward your mouth rather than straight down. You can also fine-tune the fit by gently rotating the buds forward and backward until they feel just right. We believe this will enhance your listening experience! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great buds
on April 2, 2025
Posted by: woohoo
[This review was collected as part of a promotion.] fits snuggley in ear has easy controls and great sound quality and excellent blue tooth range
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Thank you for sharing your honest review of the Galaxy Buds3! It is great to see that you are enjoying the comfortable fit, easy pinch controls, and excellent sound quality that these buds offer. With features like the Samsung Seamless Codec for high-quality streaming and the adaptive equalizer, the Galaxy Buds3 delivers a dynamic audio experience. The Bluetooth range extends up to 10 meters, ensuring connectivity and giving you the freedom to enjoy your music, video, or podcasts wherever you go. If you have any questions or need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on April 2, 2025
Posted by: Alad
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
I like them better than the buds 2 easy to connecte and dont feel them at all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Teen loved them
on April 2, 2025
Posted by: Momof2boys
[This review was collected as part of a promotion.] My 17 year old got these for his birthday. He loves to be able to play games and talk to his friends at the same time. His favorite feature is able to locate his buds from his phone. I love the fact that they come in different colors. He has told me they have great sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Hey! Thanks for sharing your honest review of the Galaxy Buds3. It's awesome to see that your son loves them, especially the ability to play games and chat at the same time. The Find My Earbuds feature is designed to offer convenience, and we're glad to see that it's working well for him! We also love that he loves the color options we offer and the enhanced sound quality. Once again, we appreciate your feedback. If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung needs to improve
on April 1, 2025
Posted by: Anonymous
from Raleigh NC
Expertise:Intermediate
Verified Purchase:Yes
They fall out of your ears, also go in and out and hearing is low
Response from Samsung USBy R&R Team, April 2, 2025
It's great to hear from you, Shaaheem. Thank you for sharing your feedback on the Galaxy Buds3. Since these earbuds have an open-type design, achieving a secure fit is essential for optimal performance. Adjusting the earbuds by gently rotating them left or right can help them sit more comfortably and securely in your ears. Additionally, ensuring the touch-sensitive sensor makes proper contact with your ear can improve functionality. If the sound quality seems low, consider adjusting the volume through your connected device or using the Galaxy Wearable app to customize the sound settings. Your input is valuable as we continue to make improvements. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They hury
on April 1, 2025
Posted by: None
Got them yesterday. Getting them returned they are very uncomfortable and hurt my ears other than that they sound good never got to try the transition I'll find out on Friday when the 3 pro comes in
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We understand that comfort is very important, especially when it comes to finding the right fit. The Galaxy Buds3 are specifically designed as open-type buds, which means they don’t have traditional earbud tips. This design of the Buds3 is made to offer a different listening experience, allowing for more natural ambient awareness while still delivering high-quality sound. To get the best fit, we recommend placing them in your ears correctly by checking the directional marks on the bottom of the earbuds. The R should face you when you insert the right bud, and the same goes for the L bud on the left. It’s a unique approach, but angling the blade so that the microphone points towards your mouth can really help with call clarity as well. Adjusting the buds by gently rotating them can make a significant difference in comfort. Taking the time to find the right position will enhance your overall listening experience. We really hope that these tips make a positive difference for you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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