Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Pecosa
from Lorain ohio
Expertise:Intermediate
Verified Purchase:Yes
It's good quality but i have small ears and the inner sound section is too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: wfreemanjr
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Product was as expected great sound quality, comfortable fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your fantastic review of the Galaxy Buds3! We love to see you’re enjoying the excellent sound quality and comfortable fit. With our Samsung Seamless Codec, you can experience ultra high-quality audio that captures every detail from the recording studio, even compressing and encoding up to 24bit/96kHz audio. It’s great to know that the Buds3 are meeting your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The buds3 sound. Absolutely love it
on April 6, 2025
Posted by: driver4002
[This review was collected as part of a promotion.] I use my galaxy buds3 for everything. I use it for music, gaming, work and sometimes even watching movies.The fit is very nice for my ears and the sound is amazing. The speakers have really nice bass and treble. The noise canceling is excellent. I think you should definitely buy these.
Value
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your fantastic review of the Galaxy Buds3! We are thrilled to see that you are using them for everything, from music and gaming to work and watching movies. It's great to know that the fit is comfortable for your ears. We designed them to ensure a secure and snug experience for all-day wear. We are also glad you appreciate the sound quality. The impressive bass and treble truly elevate the listening experience. Thank you for sharing your experience, and we hope you continue to enjoy your Buds3. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Downgrade from the buds2 pro.
on April 6, 2025
Posted by: HumanBoyName
This had been one of the most frustrating experiences I've had using headphones. 8/10 times when I put the headphones in the case to charge it says there is foreign material in the case and they will not charge. I do not reccomend buying these headphones at all. The buds 2 pro were great and this is a huge downgrade. I am in the samsung ecosystem but about to refresh my equipment as it's aging. Will likely switch to the Google pixel and accessories. Really bad.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your feedback on the Galaxy Buds3. If you are experiencing charging difficulties, cleaning the earbuds and charging contacts thoroughly can help. Sweat or liquid can sometimes interfere with charging, so keeping them dry and clean is key. Restarting the earbuds or using the Galaxy Wearable app for troubleshooting might also improve your experience. Your insights about transitioning from the Buds2 Pro are valuable, and we will make sure to consider them as we continue enhancing our products. Once again, thank you for letting us know your thoughts. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gabriel
from Michigan, usa
Expertise:Intermediate
Verified Purchase:Yes
These do not stay in my ear at all. I was willing to find accessories that could help keep them in/on my ear but couldn't find anything. The gestures become a neusance when the bud needs to be touched/adjusted constantly. I don't know how I could've tried them before I bought either, going to a store to find a floor model sounds unsanitary?
No, I would not recommend this to a friend.
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for your feedback about the Galaxy Buds3, Gabriel. We understand that a proper fit is crucial for comfort and sound quality, and the Galaxy Buds3 are designed with this consideration in mind. To achieve the best fit, try adjusting the position of the earbuds in your ears and experimenting with different angles to ensure they stay secure. The Galaxy Buds3 are open-type earbuds rather than canal-type, so they do not include earbud tips. To get started, simply place the earbuds in your ears and look for the directional marks at the bottom of each earbud, labeled "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can fine-tune the fit by rotating the buds forwards and backwards until they feel comfortable. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Sound great
on April 5, 2025
Posted by: Shadowgundam
[This review was collected as part of a promotion.] They are great.. just uncomfortable in the beginning if your ear are big .. outside of that they sound great and clear.. good app service for it..
Value
4
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We’re absolutely ecstatic to see you love the sound quality and clarity. Comfort is incredibly important, and we truly value your feedback as our design team continuously strives to enhance the fit for all ear sizes. We're also pleased that you find the app beneficial! Your insights mean a lot to us, so if you have any questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
These are more comfortable than the Buds2 Pro.
on April 5, 2025
Posted by: KCaves
[This review was collected as part of a promotion.] I like the feel of these earbuds better. I don't have to constantly readjust them. The sound is great, good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless and Quality
on April 5, 2025
Posted by: SharkyCompress
[This review was collected as part of a promotion.] Seamless actions across apps with Bixby and Gemini, easy to use with spotify the feature of dolby atmos dynamic makes listening to music easy, ANC is amazing to focus on phone calls, battery life up to 12 hours with case, and even seamless connectivity with my other galaxy devices.
Value
5
Written by a customer while visiting Samsung US