Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
2
Not very good
on June 2, 2025
Posted by: Chris910
[This review was collected as part of a promotion.] These galaxy buds3 are not to comfortable, they keep sliding out of my ears. After about 4 months one ears volume became very low, so that leaves only one ear working correct. I think the design of these which are like air pods are not to great maybe I should have went with the buds3 pro.
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Chris! Thank you for sharing your experience with the Galaxy Buds3. It sounds like you’ve had some challenges with fit and sound volume, and we're here to help. Finding the right fit can really enhance your experience, so trying a different way of wearing the earbuds might help. For the low volume in one ear, there are a few things that could be at play. Checking for any dust or debris is a great first step, and keeping your software updated can also make a difference. Sometimes, low battery levels can affect sound quality too. We’ll include some links to help you find a better fit and address the audio balance. We want you to enjoy your Galaxy Buds3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for work and worjouts
on June 2, 2025
Posted by: Paulina
[This review was collected as part of a promotion.] My Galaxy Buds have become an everyday essential. I use them for work calls when I need to stay hands-free and focused—the sound is clear, and the microphone picks up my voice really well, even in busy environments.
They’re also my go-to when I’m training for my next 5K run. They stay in place, sound great, and help me keep up the pace with music or podcasts. The battery life easily lasts through long sessions, and I love not having to worry about tangled cords or connection drops.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Making them a great choice for everyday listening.
on June 2, 2025
Posted by: Piksi9
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 deliver impressive sound quality, effective ANC, and a comfortable open-ear design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best active noise cancelation
on June 2, 2025
Posted by: San9094
[This review was collected as part of a promotion.] I used this product in subway & Train time and that time active Noise canceling i used and is working good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device.
on June 2, 2025
Posted by: Jodeto
[This review was collected as part of a promotion.] Excellent device. Good quality, excellent handling. The audio sounds great. I love it. I recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing earbuds
on June 2, 2025
Posted by: Punkinhead
[This review was collected as part of a promotion.] I absolutely love these earbuds the headtracking and noise canceling 😁😁
I love using bixby and Ai to mark my calendar write messages ect....
I love using bixby and Ai to mark my calendar write messages ect....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My ears are to small
on June 2, 2025
Posted by: Jennylyn2023den
[This review was collected as part of a promotion.] I use my buds to do just about everything. However, the buds are too big for my ears, and are constantly falling out . I am always accidently hang up on people bc I am readjusting them all the time. Very frustrating for me and the other person.
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
It's great to hear from you, Jenny! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! Just to highlight, the Buds3 are open-type earbuds, which means they don't come with ear tips, as you already know. This unique design can provide a more comfortable listening experience, but it’s important to get the fit just right. To ensure you're getting the best experience, please pay attention to the directional marks on the bottom of the earbuds—there's an "R" for the right bud and an "L" for the left. When you insert them, try placing the "R" bud in your right ear with the "R" facing you, and do the same with the "L" bud. It really helps to angle the earbuds slightly so that the microphone points toward your mouth instead of straight down. A little rotation can also help you find the perfect fit! We truly hope these tips improve your listening experience. If there’s anything else you’d like to discuss or if you have any questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Cool and Awesome
on June 1, 2025
Posted by: ANNALUVDOVE
[This review was collected as part of a promotion.] I wear these every where and sit looking at my phone.I feel like I'm in my on zone.
Value
5
Written by a customer while visiting Samsung US