Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Brenda
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Hearing aids are uncomfortable to wear and are not kept in the ear for extended periods. After a while, they become impossible to use.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, February 4, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Brenda! We always appreciate feedback from our valued customers. It is important to wear your earbuds correctly for several reasons. You will enjoy better sound quality, have a more comfortable fit, and reduce the likelihood of them falling out. Wearing them improperly can lead to discomfort, sound leaks, and an increased chance of them falling out. The open-type design of the Buds3 offers a unique listening experience, allowing you to stay aware of your surroundings while enjoying your favorite music and videos. For the best fit, simply look for the directional marks on the bottom of the earbuds. Make sure to place the R bud in your right ear and the L bud in your left ear, positioning the R facing you in your right ear. After inserting them, try adjusting the angle slightly—the microphone should point toward your mouth for optimal sound quality. Rotating the buds forward or backward can also help achieve a comfortable fit. We hope these tips enhance your experience with the Galaxy Buds3! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
You can't clean them so they're useless a month in
on February 4, 2025
Posted by: Taelovestea
from Indianapolis, Indiana
Expertise:Intermediate
They start off amazing but there is a terrible design error... there is NO WAY TO CLEAN THEM. Unlike other buds that have a shield or removable catch for earwax, the ear wax just travels into the very fine holes that eventually clog and a qtip does nothing but push it further in as well as any other cloth so they become basically useless once there is enough wax (a very small amout BTW. Like microscopic and I've had them a month and a half and can hardly hear out of my left side due to blockage that isn't clean-able. Saddest purchase ever. Don't buy!
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for sharing your experience with the Galaxy Buds3, Tae. We noted your concerns regarding trying to keep your buds clean. To maintain optimal performance, we recommend using a cotton swab and a dry brush to gently remove debris and foreign materials from the earbuds and wingtips. Wiping the mesh part of each earbud receiver with a soft, dry cloth can eliminate dust, earwax, or oil buildup. It's important to avoid harsh tools like metal or wire brushes, as they may damage the earbuds. Additionally, ensuring the charging contacts and sensors on both earbuds, as well as the contacts inside the charging case, are clean can enhance their functionality. Regularly wiping the earbud blades with a dry, soft cloth can also help prevent any interference with touch commands. We truly appreciate your feedback, and we hope these tips enhance your experience with the Galaxy Buds3! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: the1slug
from Gray, Ga
Expertise:Expert
Verified Purchase:Yes
Love the earbuds. Everything about them is great. The only thing is the shape of the play/pause. It is difficult to press due to it being a triangle. Other than that there is no issues. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3. It's great to see that you love your buds! We aim to provide our customers with the best devices in the market. We noted your comment about the triangular shape of the play/pause button, which can be difficult for some to get used to. To adjust the volume, simply swipe up or down on the Blade. Additionally, you can use pinch control to play or pause music or hold it to change noise cancellation settings and launch apps. To learn more about the new pinch controls, check out the link attached. Once again, we appreciate your feedback as we continue to make improvements. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
3
Doable at best
on February 5, 2025
Posted by: GMG917
Expertise:Intermediate
I usually buy Samsung earbuds. These were not worth the hype compared to other models. I prefer the fit of the Buds+ and the sound quality of the Galaxy Buds 2. The Bud 2 the caller could not hear my background noise, these you can. If I'm talking for a long period of time people say that I sound like I'm under water. I do like that you can push the buds back in your ear without adjusting or cutting a call. I also like that they conceal easy, but because they are super lightweight they can fall out the ear without you knowing it.
Response from Samsung USBy R&R Team, February 7, 2025
Hi GMG917. Thank you for sharing your thoughts on the Galaxy Buds3! We appreciate your feedback and value your experience. Regarding your concern about the sound quality during calls, the Galaxy Buds3 features advanced noise-cancellation technology that helps filter out background noise, ensuring your voice is heard clearly. If you find that background noise is still coming through, we'll want to ensure you have the latest software updates. You can check this in the Galaxy Wearable app by navigating to “About earbuds” and selecting “Update earbuds software.” We understand that comfort and fit are essential when it comes to earbuds, especially with the open-type design of the Buds3. This design makes them lightweight and helps maintain a comfortable fit over long periods of use. If you're having trouble with them feeling secure, try adjusting how they're seated in your ears. Sometimes, repositioning them can enhance both comfort and performance. Regarding your concern about the sound during long conversations, it’s always good to ensure that the earbuds are fully charged and that only a Bluetooth device is connected while on a call. This can help maintain the best performance. If you need any more assistance with features like ambient sound or call quality, the Galaxy Wearable app can provide detailed guidance on optimizing your experience. Lastly, if you're concerned about them feeling loose, consider checkin' out the “Find My Earbuds” feature in the app. It helps you locate them easily and ensures that you're not missing out on your music or important calls. We hope this information helps enhance your experience with the Galaxy Buds3. Thank you for being a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My earbuds that I love
on February 7, 2025
Posted by: Adora81
[This review was collected as part of a promotion.] I love these ear buds I am very glad I got them and would recommend them to others
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Walton KY
Expertise:Beginner
Verified Purchase:Yes
Not stable in my ears. I'm always worrying about them falling out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
5
Response from Samsung USBy R&R Team, February 7, 2025
Thank you for sharing your insights about the Galaxy Buds3, Jerry! We’re excited to hear how you’re experiencing them. We understand that the open-type design can feel a bit different from traditional earbuds. Since the Galaxy Buds3 don’t use earbud tips, simply place them directly in your ears for a comfortable fit. Don't forget to check for the directional markings—be sure the "R" is in your right ear and the "L" is in your left ear. This little detail really enhances your listening experience! When wearing them, we recommend angling the microphone towards your mouth for clearer calls. You can also adjust the fit by gently rotating the buds until they feel just right for you. If you have more questions or want to share how you're enjoying all the features, we’re always here to help at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of the best on the market.
on February 7, 2025
Posted by: Notifen
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 offer a range of impressive features that enhance the user experience. The following are the functional enhancements of the Samsung Galaxy Buds3: Easy connection & sound customization features: The Samsung Galaxy Buds3 easily connect to almost any Android device, and sound customization features are easily located within the Galaxy Wearable app. AI features: Connection with the Samsung Galaxy Buds3 is through real-time, AI involvement—from translation to quick voice memos. Galaxy Buds3 Review Conclusion: With features like these, plus smart audio, touch control, and the ability to connect like a dream automatically, these buds are a fantasy. Galaxy Buds3 Specs: The Galaxy Buds3 also include features like sound awareness, automatic connection to other Galaxy products, neck stretching reminders, and Game mode via Labs beta features. Therefore, the Samsung Galaxy Buds3 stand out from the competition with the effortless connection, smart audio, and touch control capabilities, as well as extra features that make them a quality choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on February 7, 2025
Posted by: Adora89
[This review was collected as part of a promotion.] I love the way they fit in my ear a the perfect sound and will recommend them to others
Value
5
Written by a customer while visiting Samsung US