Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,025 Reviews)
Open Ratings Snapshot
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Great sound
on January 28, 2025
Posted by: Cplcuellar
from Texas
Expertise:Expert
Verified Purchase:Yes
Great sound love the noise cancelation recommend this product.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 31, 2025
Thank you so much for your thoughtful review, Cplcuellar! We’re thrilled to see that you love the sound quality of the Galaxy Buds3. With the new 11mm speaker and 1.5x amp-enhanced diaphragm, they truly deliver a stunning audio experience that can turn any listening moment into something dynamic. We're also glad you’re enjoying the noise cancellation feature. It's designed to create an immersive environment so you can fully appreciate your favorite music or podcasts without distractions. Your recommendation means a lot to us, and we hope you continue to enjoy the impressive sound quality and features of the Galaxy Buds3! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Easy to fall out
on January 28, 2025
Posted by: Shen
Verified Purchase:Yes
They are too easy to fall from my ear, not even tight enough for walking
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for sharing your experience with the Galaxy Buds3, Shen! It’s great to hear your thoughts on their fit. The design of the Galaxy Buds3 focuses on an open-type experience, which means they don’t come with ear tips like canal-type earbuds. This design helps provide a more natural sound and awareness of your surroundings. To ensure the best fit, it's important to properly position the earbuds. You can start by checking for the directional marks at the bottom of the earbuds: the L for left and R for right. When you insert them, make sure the R bud is facing you as you place it in your right ear, and do the same with the L bud for your left ear. Adjusting them by slightly rotating the buds can help achieve a more comfortable fit. Angling the microphone towards your mouth might also enhance your experience. I hope these tips are helpful for you as you enjoy the features of your Galaxy Buds3! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's painful for my ears. But other things are awe
on January 29, 2025
Posted by: Molla
from Tustin ca united state
Verified Purchase:Yes
It's painful for my ears. But other things are awesome.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Molla! The immersive audio experience they provide is truly remarkable and delivers crisp highs and deep lows that make every song come alive. With the Adaptive Equalizer, the sound adjusts automatically based on your environment to ensure you enjoy the best audio quality whether in a quiet space or a lively setting. The Live Translate feature enhances communication by breaking language barriers and making conversations flow effortlessly. We noted your concerns regarding the fit of your buds. The all-new design focuses on comfort and ease of use because these open-type buds require no ear tips and fit naturally in your ears. Simply follow the directional markings for a perfect fit and you are good to go. It's fantastic to see how these features enhance your listening experience and we hope you continue to enjoy everything the Galaxy Buds3 have to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Average
on January 30, 2025
Posted by: Jennbuck613
Verified Purchase:Yes
I like the bud 2 better because I don't like the stick since I have long nails they are more difficult to use
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for sharing your thoughts about the Galaxy Buds3! We completely understand how the design can influence usability, especially for those with long nails. With the Galaxy Buds3, we’ve created a brand-new design that not only brings amazing audio closer to you but also ensures a comfortable fit throughout your day. Additionally, our intuitive touch controls allow you to program the Buds to perform specific functions, such as pausing music or taking calls, making them easier to use without relying on a stick. We truly appreciate your perspective, and we hope to hear more from you in the future. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds3
on January 31, 2025
Posted by: Sammy
Verified Purchase:Yes
they connect well . The issue I have is they are a bit too large
for my ears. I like that they do not have the silicone part as those won't stay in my ears and make them itch. So if these could be slightly smaller they'd be great. My son who is larger than myself also found them to be too large.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Sammy. We’re thrilled that you appreciate the efficiency of the connection. We designed these earbuds with a brand-new shape that aims to provide a comfortable fit for everyone, and we understand that finding the right size is essential. Your input about the size will definitely help us improve future designs. We’re glad to know you like the absence of the silicone tips with this itaration. The aim with this design is to offer an optimal audio experience without compromise. We hope you continue to enjoy the amazing audio quality and sleek design of the Buds3. For any questions or concerns, be sure to reach out to us at Samsung Support. Thank you again for your valuable insights! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible Fit
on January 31, 2025
Posted by: Alex
First off the sound quality is really good, but because off the buds keep coming off of my ears I would not recommend; get the pro instead if you are anxious about the same reason. All the features are amazing but again it is so annoying when your buds keep coming off, especially at the gym.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for your honest feedback on the Galaxy Buds3, Alex! We’re glad to see you’re enjoying the sound quality. We noted your concerns with the fit, especially during workouts. Since the Galaxy Buds3 are open-type buds, they don't have ear tips, which can give them a different feel compared to traditional earbuds. For the best fit, please check the directional marks on the bottom of the earbuds; you’ll see an “L” for the left ear and an “R” for the right. When you place them in your ears, angle them slightly so the microphone is pointing towards your mouth. You can also try adjusting them by rotating them forward or backward until you find the snug fit that works for you. Your comfort is important to us, and we hope you find the perfect fit to enhance your listening experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Painful
on February 2, 2025
Posted by: Ellie2424
from Florida
Expertise:Intermediate
These ear buds hurt to wear. If they shift at all you can't hear and they fall out easily. Really regret getting these.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for sharing your thoughts about the Galaxy Buds3, Ellie. It’s great to hear from our users, and we’d love to help you get the best experience possible! The Galaxy Buds3 are designed as open-type earbuds, which means they don’t include traditional ear tips. This design is intended to provide a comfortable fit while allowing some ambient sound in. To get the most out of them, make sure to check the directional marks on the bottom of the earbuds: ‘L’ for the left and ‘R’ for the right. Position the right bud (R) with the ‘R’ facing you in your right ear, and do the same for the left bud (L). You can also adjust the angle slightly by rotating them forward or backward, which may help you find that perfect fit and improve comfort. Make sure the microphone on the bottom is pointing toward your mouth for optimal sound quality. Your experience is important to us, and we hope these tips enhance your time with the Galaxy Buds3! If you have other questions or need more assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't fit small ear people
on February 2, 2025
Posted by: SaucedoR
from Tucson az
Expertise:Intermediate
Everything about these headphones are really good, but I personally don't like them because they don't fit in my ear well and they constantly fall out. Bought my husband the bud3 pros and those ones fit in my air perfectly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Saucedo. The Buds3 provides an exceptional audio experience. Whether you're making phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices, supporting audio up to 24-bit/96kHz. We noted your concerns about the fit. Since the Buds3 are open-type earbuds, they don’t have traditional tips like canal-type buds, which can take a bit of adjustment for some users. To ensure the best fit, we recommend checking the directional marks at the bottom of the earbuds. Make sure to insert the R bud into your right ear and the L bud into your left ear, with the respective letters facing you. You can also rotate the earbuds slightly until they feel comfortable. Adjusting the angle so that the microphone is pointing toward your mouth can enhance your listening experience as well. We hope that these tips help enhance your experience with the Galaxy Buds3. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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